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Uptown Motors Chrysler Dodge Jeep Ram

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Customer Reviews of Uptown Motors Chrysler Dodge Jeep Ram

Review type:

Overall rating

5.0
4.95 out of 5 stars

(61 reviews)


Customer recommendations:

Yes (61)|No (0)

Buying experience

5 out of 5 starsby Gary Roll on 06/15/2025

Got 2025 jeep grand cherokee from uptown motors. Matt and Josh did a great job explaining things and took care of everything. Would work with them anytime.
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61 reviews
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  • Tire balancing

    5 out of 5 starsby Gary on 12/01/2024

    Stopped in to have tires balanced. Tech was able to start on it right away. Very fast service.
  • Great Service

    5 out of 5 starsby Tom from Hartford on 11/21/2024

    I had an oil change and tire rotation done to my complete satisfaction.
  • Warranty Service

    5 out of 5 starsby Cathy Matthews on 11/21/2024

    Very satisfied.
  • Jeep fix

    5 out of 5 starsby Katie on 10/30/2024
    updated 11/06/2024

    I called last minute to Uptown Dodge and Brinda answered; she squeezed me in the next day without question and trust me they were booked. She called immediately after the inspection was completed. She put me into a loaner without question because of a delay in the part that was needed. She kept the communication not only open through out the process but was also very honest the whole time, which is very very important to me. I would bring my vehicles there anytime. Honestly everyone involved was very nice but she had to deal with me and went above and beyond in my opinion.
  • Software Upgrade

    5 out of 5 starsby Dave on 11/02/2024

    I did not want to do this upgrade myself so I let nit in with the professionals. They did a wonderful job at a fair price
  • 32K service.

    5 out of 5 starsby Larry Bow on 10/25/2024

    Great job by all!
  • Very attentive and helpful.

    5 out of 5 starsby Scott on 10/22/2024

    From initial contact through the sale, everybody was friendly and helpful, with follow up after the fact. Great people to work with. I've bought from them before, and I'll buy from them again.
  • Tire Replacement

    4 out of 5 starsby Paul Tarvin on 10/21/2024

    Overall the guys did a good job. The four tires for the price of three promotion was great. The service manager was very communicative and pleasant to talk to. My only nit picking comment is they could have cleaned up the sidewalls after installation.
  • Buzzing in right rear door when opening the driver door.

    5 out of 5 starsby Diane on 10/21/2024

    An appointment to fix the buzzing sound was made upon first phone call. I later called back to inquire about cost and was told No Charge for the repair. Service dept offered a loaner while the car was being repaired but that was not necessary. Buzzing has stopped. Thank you.
  • Body shop repair

    5 out of 5 starsby Timothy on 10/09/2024

    Another Great Job completed
  • Squeezed me in

    5 out of 5 starsby Whomper on 09/29/2024

    They were able to fix my Ram even though I was a Friday walk-in. Needed it for the weekend but didn't think they could pull it off.
  • Oil Change

    5 out of 5 starsby Father David La Plante on 09/12/2024
    updated 09/19/2024

    Fast, friendly, and professional service
  • Joseph Krawczyk

    5 out of 5 starsby Debra Schmitt on 09/07/2024
    updated 09/19/2024

    My oil change went very smoothly.
  • Quick Lube Service

    5 out of 5 starsby Quick Lube Service on 09/17/2024

    I bring all my vehicles to the Service Dept. I have bought my last few vehicles from Uptown.
  • Great Service and great staff

    5 out of 5 starsby Great Service and great staff on 09/16/2024

    Great Service and great staff
  • Wayne's review

    5 out of 5 starsby Wayne Rusniak on 09/06/2024
    updated 09/13/2024

    great job/ great timely service!!!!
  • Service Rating

    5 out of 5 starsby Service Rating on 09/11/2024

    Excellent Service!
  • WOW

    5 out of 5 starsby Heidi on 08/27/2024

    Prompt service, quickly done, easy process, professional work, clean work area!
  • Great Experience

    5 out of 5 starsby Barbara A Hoholek on 08/19/2024

    We couldn't be happier with the total buying experience at Uptown Dodge. Roland, our sales person was the best. He explained all the features of the new car very thoroughly and answered all our questions. Everyone at the dealership treated us very well. We would definitely purchase another vehicle from them.
  • Oil change

    5 out of 5 starsby Jim on 08/18/2024

    Fast and professional. Met immediately upon arrival.
  • Fantastic

    5 out of 5 starsby G Taylor on 07/26/2024

    These folks always do a fantastic job. Excellent work, very quick and pleasant.
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