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Uptown Motors Chrysler Dodge Jeep Ram

Today 9:00 AM - 9:00 PM

Customer Reviews of Uptown Motors Chrysler Dodge Jeep Ram

Review type:

Overall rating

5.0
4.95 out of 5 stars

(61 reviews)


Customer recommendations:

Yes (61)|No (0)

Buying experience

5 out of 5 starsby Gary Roll on 06/15/2025

Got 2025 jeep grand cherokee from uptown motors. Matt and Josh did a great job explaining things and took care of everything. Would work with them anytime.
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61 reviews
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  • Oil change

    5 out of 5 starsby James Schmitz on 07/03/2025

    Excellent service extremely fast and professional
  • Owner

    5 out of 5 starsby Mike Ellis on 06/30/2025

    Working with Jon and Tim has been a pleasure. I always dreaded going to the dealer for work, but I feel like they have been honest and straight ofrward with me and all my truck issues. Thank you Uptown.
  • Buying experience

    5 out of 5 starsby Gary Roll on 06/15/2025

    Got 2025 jeep grand cherokee from uptown motors. Matt and Josh did a great job explaining things and took care of everything. Would work with them anytime.
  • oil change

    5 out of 5 starsby oil change on 06/02/2025

    quick and very polite service rep
  • Recall Issue

    5 out of 5 starsby Thad Downs on 05/21/2025

    Uptown, did a great job and kept me updated with progress of repair.
  • Best experience I've ever had at a dealership

    5 out of 5 starsby Valerie Blamer on 04/06/2025

    I will be recommending this dealership to any and everyone i know that is looking for a car. This was by far the smoothest, easiest, and least stressful car buying process I've ever gone through before. Roland was friendly and extremely easy to work with! He is super honest and no nonsense when it came to making a deal for my trade-in vehicle and I really appreciated that. The whole process from the test drive to the finance paperwork was smooth sailing, what a great car buying experience and I absolutely love my new car!
  • ratings

    5 out of 5 starsby Durango owner on 04/02/2025

    They performed requested quickly and professionally.
  • Service like it used to be.

    5 out of 5 starsby Service at Uptown Jeep on 04/02/2025

    I recently purchased a 2025 Jeep Grand Cherokee at Uptown. There was one small defect that needed to be resolved, and they wasted no time in having their Service Department order the part. Service contacted me when the part came in and gave me an expeditious date for the repair. They were friendly, efficient, and their customer lounge was the nicest I had ever seen at a dealership. I'm actually looking forward to my next service appointment!
  • Service dept

    5 out of 5 starsby Tim swanson on 03/30/2025

    I told the service dept my problems I had with last dealership I went to. They made sure all service were completed properly and quality.
  • Ram Purchase

    5 out of 5 starsby DOUGLAS J DUBNICKA on 03/20/2025

    Justin & Matt were great in helping me purchase a truck. They went out of their way to assist me, were always personable, honest & flexible. Second purchase from Uptown.
  • Convenience matters.

    5 out of 5 starsby BRADDM on 02/03/2025
    updated 02/10/2025

    Went to Uptown for my tire rotation as I did not need an appointment and I had a coupon. I was pleasantly surprised that there was no line and the service was completed in a timely manner.
  • A One

    5 out of 5 starsby Journey on 02/03/2025
    updated 02/10/2025

    My vehicle went in for "Low Voltage" as diagnosed at parts store with Check Engine light on. Uptown got me in the same day and better yet--- battery was covered under warranty!! I was greeted kindly from start to finish with smiling faces!! Great experience!!
  • Body shop

    5 out of 5 starsby Body shop service on 02/09/2025

    Great job done on the hood of my auto matching everything up.
  • Replacement of Radio System

    5 out of 5 starsby Dave S on 02/01/2025

    When I called John, he set me up with an appointment for the service and got the repairs done in a timely manner. Uptown has always done my service and taken good care of me and my family.
  • Quick Service

    5 out of 5 starsby LZK on 02/01/2025

    We noted that our vehicle left a lot of oil on our driveway so we took to Uptown immediately (after hours). We were told that it was a half day of work so it may take up to a week to get it in the schedule. A few hours later we got a call saying they were able to shuffle some things and it would be done the SAME day!!! So grateful as we did not have to reschedule our lives for the whole week. John Smith has helped us work through several issued in the past. I trust the work he advises. Thanks John!
  • oil change

    5 out of 5 starsby service review oil change on 01/16/2025

    Went in for my usual oil change and was prepared to get out of my car and go to the waiting room. I use a walker so it is a pain to lug it out for a short wait. The technician registering me was nice enough to allow me to remain in my car. This made my day. I also needed some trim reapplied to my car. He had the service dept. come over and apply it while I was waiting. This was above and beyond what I was expecting. A big THANK YOU to your staff.
  • Service

    5 out of 5 starsby Michelle on 01/17/2025

    Had an issue with a fluid leak & overheating Jeep. Had my Jeep taken to Uptown where they did a thorough inspection of the crucial areas & drive it around to find the source.
  • Recall Issue

    5 out of 5 starsby Thad Downs on 01/14/2025

    I was told the recall fix would take about an hour and 45 min later it was completed.
  • Great Service

    5 out of 5 starsby Great Service on 01/07/2025
    updated 01/14/2025

    I find this dealer after moving from Arizona. It’s not that close from my house, about 29 miles, but, it’s amazing!, every single person has a great attitude, my advisor John Smith it’s awesome, I’m very satisfied
  • everthing was great

    5 out of 5 starsby mark on 01/07/2025

    everything was done in a timely manner.
  • Quick easy and friendly

    4 out of 5 starsby Nicholas Wenninger on 01/05/2025

    Pulled up, walked in and enjoyed the lounge. Had me in and out quickly. No hassle no haggling. Informed me of all bulletins and upcoming needs of my vehicle.
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