Land Rover Madison
Today closed
Customer Reviews of Land Rover Madison
Review type:
Write a review: Sales
2 sales reviews
Sort by:
Great Dealership
by dfineberg214 on 01/26/2011updated 09/02/2016Great dealership to work with.Great Sales, Product and Service
by madtownmom1 on 01/07/2013updated 09/02/2016My search for a quality, all-wheel-drive, 7-passenger, people-mover, lead me to a few options in the Madison area, one of which was Fields Land Rover/Jaguar. I was thinking about an LR4, but a nice, pre-owned Mercedes on their lot seemed to… fit the requirements AND the budget! ALL of their higher end cars AND new cars seemed to come with a nice car-care package in which you simply drive in and have your car thoroughly cleaned and vacuumed while you enjoy their gourmet coffee and ice cream bar (o.k. the latter is more for the kids, and quite a draw!). I wondered, if because I did not buy a new vehicle, I would be treated as a second class citizen. NO. I am always greeted by an incredibly friendly staff. The manager, my salesman Mike, and the attentive car detailer all welcome me like a scene from "Cheers". I enjoy coffee while my kid-moving car is transformed back to the luxury vehicle it is supposed to be. As part of the sales deal, I requested that a light issue be fixed. Because they wound up needing the car for a couple days, the generously gave me a brand new, super-cool loaner. It was a great way to test the new inventory for a future purchase, and was a lot of fun. I will review that fun car separately! Bottom line, this dealership takes care of you from start to finish and everywhere in between.Thank you for both your business and your feedback in the past, madtownmom1. We look forward to serving you moving forward and showing you our continued dedication to our customers. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Ryan Fields, GM.
Land Rover Defender
Land Rover Discovery
Land Rover Discovery Sport
Land Rover Range Rover
About our dealership
Thank you for your excellent feedback, dfineberg214. I certainly apologize for any inconvenience that you might have encountered on your recent visit, which might have lead you to leave this 3 star rating. I would appreciate the opportunity to discuss your specific encounter with our team more detail at your earliest convenience, so that I may personally work to restore your faith in our dealership. Thank you and I look forward to speaking with you. Sincerely, Ryan Fields, GM.
by gabmft on 08/26/2016