Holiday Ford
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Customer Reviews of Holiday Ford
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Soild sales team
by Michael Fry on 06/28/2025
They will work with you to get in the vehicle u want and help you with any questions on the way. Really enjoyable to work with the sales team.
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The following reviews are more than two years old. They are not included in the overall rating.
65 reviews
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Ford F-150
by donnaprost on 12/17/2016I was helped in a timely manner and the work was performed while I waited.Friendly Service Techs.
by RickinFondy on 12/06/2016As usual your service people are very helpful and explain everything for us. The service tech that went out on the ride with us to try duplicating a problem was great. We especially liked picking up our car to find that he had placed some… information about a scenic place for us to visit on our seat for us. Thank you!Great Service
by SarahEmilyx3 on 10/10/2016updated 10/23/2016I came for an oil change and tire rotation without an appointment. They happily took my car in for service. Loved the fresh baked cookies, television, and cell phone charging station. Holiday Mazda rocks!Drop and Go
by DaveMDewitt on 10/14/2016updated 10/23/2016Love the consistency and knowledge of the service writers, Also not having to make reservations, just drop and go is greatVehicle repair
by Pita1234 on 10/20/2016With the issues that we have had I can say it has not been the best experience. Jenny, the service adviser, did a great job calling back with information on the issues of the vehicle. I felt Jenny was stuck in the middle a little bit of… what she wanted to do to help get the vehicle repaired and what she was able to do. I just feel I should not have had to contact Ford direct more than once to get this issue resolved on the car. We had to do multiple trips to the deals on the issue and Holiday could verify but was not able to repair it because I was told it wasn't bad enough according to standards. The technicians said they know what the issues were but needed it to meet a certain criteria. I have been really struggling bring any of my vehicles in for repair because I seem to have to diagnosis the issues for them verses having them do it for me. I have discussed this with the service manager and he is aware of my concerns, but until I see a much better result I will continue to do my own failure analysis on my vehicles. Not the way it should be. Regards Don WirtzExcellent people to work with
by Faithy345 on 09/28/2016updated 10/11/2016I very much enjoyed working with Holiday Budget Center. The staff were warm and friendly, and made me very comfortable during the entire experience of making my first car purchase.Owner
by Timothy57 on 09/23/2016Everyone is always friendly and they pay attention to detailFrustrated
by Greenlaker on 04/26/2016"Worst truck buying experience ever" They had me so confused, the salesman would show me the options that were on the truck and the window sticker price then write the price of this truck on a piece of paper. They did not have the truck… with the options that I wanted in stock. He showed me many different trucks with options, by the end of the day I did not know what price went with what truck. We finally agreed on a truck, the price the salesman said the truck was going to cost was not the same price that what the Sales Manger and Finance person put together on the agreement were not the same. All of a sudden the truck price increased, At this point they have me so frustrated that I just what to get out of their, so I signed the agreement . Would not recommend this dealer to anybody.I was surprised that Ned from Holiday contacted me to apologize for my frustrating experience with my truck purchase. He asked me questions about my experience and what they could do to improve on. He also was very apologetic for the mistake that was made on the price of the truck and without any questions asked Holiday refunded me the difference. Holiday really does care about that their customers having a great auto buying experience. They went the extra mile to make me a happy customer. I would recommend Holiday Automotive. Thanks for Caring Greenlake2
Ford F-150
Ford Escape
Ford Explorer
Ford F-250 Super Duty
About our dealership
I forgot to mention George went the extra mile to find me the truck that I wanted.
by greenlaker on 05/09/2016