Harry Green Chevrolet
Today closed
Customer Reviews of Harry Green Chevrolet
Review type:
TOP NOTCH!!!!!
by Michael Byus on 06/13/2025
This was the best place to purchase a new vehicle!!! From the time we got there until the deal was final I was impressed with everyone there!!!! Andy Lowther was very helpful and very knowledgeable about concerns I had!!! I would recommend… anyone to go here!!! Thanks for everything!!!!
Have feedback for this dealer?
1 review
Sort by:
TOP NOTCH!!!!!
by Michael Byus on 06/13/2025This was the best place to purchase a new vehicle!!! From the time we got there until the deal was final I was impressed with everyone there!!!! Andy Lowther was very helpful and very knowledgeable about concerns I had!!! I would recommend… anyone to go here!!! Thanks for everything!!!!Thank you, Michael! We appreciate your kind words and are thrilled to hear that your vehicle purchase experience at Harry Green Chevrolet and Nissan was so positive. It's great to know that Andy was able to assist you with your concerns and provide helpful information. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Harry Green's Customer Care Team- customercare@harrygreen.com
The following reviews are more than two years old. They are not included in the overall rating.
23 reviews
Harry Green refuses to do warranty work.
by Joehunt on 06/30/2018I bought a new chevy colorado in September. It broke down while driving to work. I called chevy roadside assistance, and they sent me too Harry Greens. From the moment the tow truck driver told me where he was taking it, I knew this was… going to be big problems. I went with the tow truck drive to drop it off and talked with thw service assistant. He told me that they needed to diagnose the problem before I can get a loaner, which at the time was fine. I asked how long it would take, and he told me a few hours. I dropped the vechile off at 830 am, at 330 i hadnt heard anything, so i stopped by on the way to pic up my wife. My truck was still setting in the spot the tow truck driver left it. I go it the service department to see what going on, and Rob Gallo rudely tells me that they will get to it when ever they can get too it, then refuses to talk to me. I couldnt get any of the other service people to talk to me either. The whole staff was very unhelpful. The next day I call a few times, and noone will talk to me, so I have someone drop me off at lunch, and asked to see the manager. The service manager is on vacation so I talk to the general manager, Frank Smith. Frank then proceeds to tell me that my truck isnt a priority for them since I didnt buy it at Harry Greens and that if I wanted service from them then i should buy it here next time. He then told me that if I wanted my truck fixed, then i should contact Midstate Chevrolet where I bought my truck. Aftet a few choice words I left. I called Midstate on the way back to work, and they sent a tow truck to Harry Greens picked it and brought me a loaner vechile that day. What happened in this situation was absurd. On all the ads for Chevy you here about how good Chevy Service is. It shouldnt matter what dealership you buy your vechile from, you should get the same service every at every dealership. Frank Smith was right about one thing, I should have just went to Midstate. When I was looking for me truck I called Harry Green to see if they would get it for me. They didnt have what I wanted on the lot, and wouldnt go get what I wanted from another dealership. I called Midstate, and they not only found me exactly what I was looking for, but they drove 5 hours one way, worked out the whole deal over the phone, and had it too me the next day at a cheaper price. Like I told the general manager at Harry Green, its a difference in attitude from the top,down. Midstate wants to help me, Harry Green wants to be [non-permissible content removed] Im not sure how Frank Smith thinks that treating customers like [non-permissible content removed] wpuld make them want to buy a vechile from them. Update Midstate went to Harry Greens, got it to their service department, and an hour later had the problem identified. And they gave me a brand new colorado to drive while they work on it.Keep up the good work
by BenH1N1 on 04/08/2015updated 04/19/2015Pleasant experience service department attitudes and response has greatly improved. I will more than likely purchase my next vehicle from you. Keep up the good work looks like the changes are moving in the right direction.Malibu
by wvbrwneyes on 03/29/2015updated 04/04/2015I was very happy with all that they did except I paid to have the interior cleaned but they didn't clean the inside of the windshield. That was one thing I really wanted as it is hard for me to do but the rest of the car looked great.See Jim for your next car or truck.
by Garth_Perkey on 02/14/2015updated 02/24/2015Worked with Jim Winters in sales and Ryan in financing. Both did a great job. I would highly recommend checking out this dealership for your next purchase. New or used.Great Dealership
by Terry_Meadows1 on 02/03/2015updated 02/20/2015Very nice salesman, Ross Frame was great and very helpful. Answered all questions and taught me about the great features that came with the new car I was buying. Went above and beyound his job!!!!Happy Customer
by 3csp30 on 02/01/2015updated 02/18/2015I was very pleased with the friendliness of the people in the service department and at the dealership in general. They provided us with a waiting room which was a little cool but very nice and offered us coffee and snacks while we waited.… I was happy with the service.owner
by James_Wagner on 12/19/2014updated 01/03/2015I had a pleasant experience during the process of purchasing my new Impala. Mr. Ross Frame was an excellent salesman and very helpfulService Appointment
by LisaS85 on 11/20/2014updated 12/10/2014I called to make sure that the mechanics were running on schedule, since my appointment was during my lunch break at work. They did everything in 40 minutes, I was very impressed. Hopefully, it will be like this in the future as well.Excellent Service
by jamayle on 11/07/2014updated 11/13/2014Rob Gallo at service, checked me in and out. He was very courteous & kind, answered my questions regarding maintenance & service on my 2014 Silverado. Loved the new waiting area and service was prompt "in and out" Thank you, Janine Mayle… McKinneyGreat experience!
by fishcatcher1 on 11/10/2014Our salesman was very professional. He answered all of our questions and helped us find the right car and helped us work out our specific needs in our payments. We will definitely come back and recommend to our friends.Parts are outrageous
by Asfcda on 10/31/2014I was pleased with the work and time frame of the job but the price for parts was outrageous at best. The same parts at any auto parts store was half to a third of the price at the dealer. For this reason I may not be coming back for… service.Harry Green
by KevinArco on 11/03/2014Couldn't have gone any smoother! Patrick and Kevin knew what I wanted and what price to be at and I wasted no time haggling. They treated me very well and I could not have been happier in dealing with the both of them.All about customer service and appreciation!
by rwilk1403 on 10/28/2014Very friendly people who all introduced themselves and made me feel appreciated. Very clean and welcoming showroom. Free coffee and snacks. Customer service at its best.New vehicle service
by FredHunter on 10/08/2014updated 10/21/2014A few years ago your service dept had some major negative issues. At one time i swore I would never be back. That has changed, much more polite, they acknowledge you're there and are very accomidating. You got rid of the grumpy old men who… used to work in service. Big improvement.Extended Warranty or No Extended Warranty: That is the Question?
by Lawrence123_ on 08/27/2014updated 10/01/2014Everyone was very willing to make our experience a good one. However, I felt a bit more uncomfortable in the finance department ie. warranty and the service contract. Even though it was ultimately our choice to buy this additional service,… I left with an unpleasant feeling about the pressure to buy. Why did this one uncomfortable situation need to dampen an overall good experience? Please keep in mind the sales rep was wonderful.Service at Harry Green
by Jakes1961 on 10/01/2014Had to give me another vehicle to drive because mine was unable to be fixed at the time. Other than having to spend the biggest part of my day there and being inconvenienced with having to return to pickup my truck. The people in service… were very nice and accommodating. Not a Harry Green problem, but a Chevrolet problem.Chevy Equinox
by Bridgie344_ on 09/10/2014updated 09/25/2014Jim and Patrick were both very helpful. They helped me find the chevy equinox that I really wanted. Great guys thanksJim W ROCKS and Makes Harry Green Look Good!
by SteveSantilli on 08/14/2014I bought my first car from Jim W 24 years ago. A few years back I wanted to trade in my Nissan Frontier (155,000 miles) for a more gas mileage friendly vehicle. I went to Jim. He referred me to a salesman. This time around I went to Jim… again and thankfully he was back in sales. Jim was honest, forthright, and helpful. He treated me with respect and treated my stepson in a very gracious manner. He explained all the details of the vehicles I looked at that day. He walked me through the process and checked up on me a few weeks after the purchase. If anyone is thinking about buying a car for their high school or college student or for themselves, I would not hesitate to recommend Jim W. He makes Harry Green look good and makes me want to keep coming back again and again and again. He's a keeper.Excellent buying experience!
by Mainella on 08/14/2014Excellent. Our sales rep, Chad, knew the product well, and took great care of us. All were friendly and quite accommodating...just a nice, relaxed atmosphere, which was very refreshing. (Compared to the local, Fairmont Chevy dealership)Our purchase
by Barbara85 on 08/01/2014No problems at all. We really appreciated working with Joe and Jay to get us back on the road after we unfortunately totaled our 2013 Malibu. Now we have a brand new 2014 Malibu with all the bells and whistles - much appreciated.
Chevrolet Silverado 1500
Chevrolet Blazer
Chevrolet Equinox
Chevrolet Colorado
About our dealership
Thank you, Michael! We appreciate your kind words and are thrilled to hear that your vehicle purchase experience at Harry Green Chevrolet and Nissan was so positive. It's great to know that Andy was able to assist you with your concerns and provide helpful information. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Harry Green's Customer Care Team- customercare@harrygreen.com
by Harry Green Chevrolet and Nissan on 06/13/2025