Customer Reviews of L & S Toyota of Beckley
Review type:
No appointment and great service
by BLC on 07/18/2025Knowledge, helpful and courteous. I had no appointment and a dead battery. The issue was corrected that day and with a discount. They always give excellent service.Easy Does It!
by Sharon Burns on 01/07/2023My service appointment was easy to schedule. After I checked in, there was a comfy waiting room. The service representative told me it would take about an hour. He was right. When he brought me my key fob, he thoroughly explained… everything they did on this visit, and told me what would happen the next visit. It has been a pleasure to deal with L&S Toyota.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. -The L & S Toyota of Beckley Team
My service review
by Drema Pike on 08/18/2021These people go above and beyond the call of duty,Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The L&S Toyota of Beckley Team
Friendly and reliable service
by RoamingWV on 04/07/2021Virginia was very welcoming upon entering the service area. She got my information and showed me to the waiting area while my truck was being serviced. She checked in on me during the service got my vehicle back on the road.Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. -The L&S Toyota of Beckley Team
Went above and beyond
by Above and Beyond on 11/12/2020I came in for servicing. I figured it was an oil change and maybe a tune up. However, they notified me that my back breaks were gone and that the charge was on the house. You can't beat that. Any other garage would have just done the… service and not looked at anything else. I'm Amazed!We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. -The L&S Toyota of Beckley Team
L & S Toyota Service Rocks
by David on 04/02/2020Transparent expenses Courteous, competent associateWhat a great place and great people.
by Robert on 03/13/2020Fast and friendly and very helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The L&S Toyota of Beckley Team
Good service counts!
by Rebecca on 02/21/2020Timeliness of service. Professionalism of staff.Rebecca, thank you for the feedback! We are happy to hear about your positive experience at L & S Toyota of Beckley, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! -The L&S Toyota of Beckley Team
Great Service
by Donna on 12/13/2019updated 12/20/2019The service department is always efficient, do great work, and alert me to any problems that I have or may have with my RAV. I trust them. They are always so friendly.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The L&S Toyota of Beckley Team
Timely service
by Michelle on 11/09/2019Always very timely and the lobby is nice and clean with snacks and drinksWe really appreciate your feedback, Michelle. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -The L&S Toyota of Beckley Team
L & S Toyota
by Shannon on 10/11/2019Love dealing with L & S Always a great experienceThank you for taking the time to give us such a great rating, Sam! We appreciate your business and look forward to working with you in the future!
oil change
by David on 09/12/2019updated 09/18/2019It was very nice,the peole tooWe really appreciate your feedback, David. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -The L&S Toyota of Beckley Team
Good Service
by Earl on 07/12/2019Fast service once scheduledThank you for the great review, Earl. Please come visit us if you need anything else, be it service or sales. Best regards, L&S Toyota of Beckley
L&S Toyota Service
by Luke on 05/19/2019Smooth, prompt and no hassle.We appreciate the kind words, Luke. We look forward to seeing you again in the future! Best, L & S Toyota of Beckley Team
L&S Toyota in Beckley is the best
by Jorn on 05/17/2019Warren and Erik always do an exceptional, timely, efficient job.Jorn, thank you for the wonderful comments on behalf of Warren and Erik! Best, L & S Toyota of Beckley
air bag replacement
by Ethel on 04/18/2019updated 04/25/2019fast friendly service. clean restrooms. clean waiting area.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
5,000 mile check up
by Garland on 03/26/2019updated 04/01/2019Your employees were very helpful.Thank you, Garland! The L&S Toyota Team
Completely satisfied!
by Kenneth on 03/29/2019Courteous and knowledgeableWe appreciate your feedback, Kenneth! The L&S Toyota Team
L&S
by Robert on 03/23/2019updated 03/29/2019Comfortable and professional environment.Robert, we appreciate your kind words about our service team. Thank you for choosing L & S Toyota of Beckley for your vehicle needs. Regards, The L&S Toyota Team
Very pleased
by Christina on 03/29/2019Courteous, friendly, fast & thorough.Christina, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from L & S Toyota of Beckley. If there is anything more that we can do, please come back and see us again. Take care! Regards, The L&S Toyota Team
Outstanding service department
by Jerry on 03/20/2019updated 03/28/2019They worked me in even without an appointment. I’ve done business there for years, mostly because of their great service deptThank you for the review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Regards, The L&S Toyota Team
L&S Toyota has been serving Raleigh County and the surrounding area for more than 20 years. The dealership first opened in 1992 and was located on Rural Acres Drive. We have since moved to our location on Auto Plaza Drive. The name L&S comes for the initials of the original owners. Ownership has changed but our name stays the same. We have recently remodeled our dealership and feature up to date waiting areas, a drive in service reception area, and an indoor play area.
Our specialty here at L&S is providing great automotive experiences from sales to service. We strive for excellence in all things Toyota and want to exceed every customer service standard. We have Toyota Master Certified Salespeople as well as Toyota Certified Vehicle Service Technicians. We have been awarded the prestigious Toyota President's award the past 4 years.
Thank you for your kind words! Our team at L & S Toyota of Beckley is thrilled to hear that you received knowledgeable, helpful, and courteous service during your visit. We're glad we could help you with your dead battery issue and provide a discount. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! -The L & S Toyota of Beckley Team
by L & S Toyota of Beckley on 07/19/2025