Customer Reviews of L & S Toyota of Beckley
Review type:
No appointment and great service
Camry
by Jason on 03/10/2019Very great experience! Very nice helpful dealers. Buying process was a breeze.We appreciate your feedback, Jason! Regards, The L&S Toyota of Beckley Team
Good service with people who listen!
by Jacob on 03/03/2019updated 03/08/2019Okey Vance actually listens to you and hears what your issues are and actually puts them in and gets them fixed. I've felt ignored before and I'm not an overly pushy guy about my issues. He's great and highly recommended.Hi Jacob! Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Vance. Please let us know if we can do anything further to help. All the best, L & S Toyota of Beckley Team
Very friendly staff don’t in timely manner
by Joshua on 03/01/2019updated 03/08/2019Friendly staff quick serviceThank you for the great review, Joshua. Please come visit us if you need anything else, be it service or sales. All the best, L & S Toyota of Beckley Team
Rav 4
by Jamie on 03/05/2019Enjoyed service, looked at other cars while getting service but no one asked to help me.Jamie, we want to make sure that you are taken care of. Please reach out to us directly so that we can help you out. Thank you, The L&S Toyota of Beckley Team
Satisfied customer
by Gloria on 02/24/2019updated 03/05/2019Always prompt reliable serviceThanks for your continued business, Gloria! Regards, The L&S Toyota of Beckley Team
Elliot
by Ruth on 03/03/2019Regular Service Always prompt. always thorough they even filled up my windshield wiper fluidThank you, Ruth! Regards, -The L&S Toyota Team
Great Service
by Steven on 02/26/2019Always a friendly experience without no one trying to push a sale on us.Thank you, Steven! Regards, -The L&S Toyota Team
Car purchase
by Heidi on 02/20/2019updated 02/27/2019My salesman, Happy, was very polite and helpful. He made me feel valued as a person and not a commission.Heidi, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! -L & S Toyota of Beckley Team
When you dont want to spend all day waiting .
by James on 02/20/2019Service department personnel were fast, I was in and out before I knew it!James, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. -The L&S Toyota Team
L&S
by Emma on 02/20/2019friendlyness. knowledge of vehicle. listening to customer..Thanks so much for your review, Emma! Regards, The L&S Toyota of Beckley Team
One year maintenance
by Timothy on 02/16/2019Quick service; comfortable waiting area with tv and plenty of refreshments.Thank you very much for your positive review, Timothy! Regards, The L&S Toyota of Beckley Team
Happy with Service at L & S
by Charles on 02/16/2019We always have received attentive & reliable service at L & S. The waiting area is excellent & service representative keeps us informed of service findings & recommendations. We would definitely consider getting our next car at L & S. Eric… & Alec both have been most helpful to us.We look forward to working with you again, Charles! Regards, The L&S Toyota of Beckley Team
k
by Trina on 02/09/2019fast service/smiling faces/warm waiting areaTrina, we really appreciate this feedback! Let us know when we can assist you again! Regards, The L&S Toyota of Beckley Team
Great Experience !!
by Douglas on 02/13/2019Quality of deal, friendliness of staff, comfort of waiting area, salesman’s knowledge of the product, no pressure experience!!Thank you so much for your review, Douglas! Happy customers are our goal and our mission at L&S Toyota of Beckley, and it's exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don't hesitate to let us know.
Excellent Service Department!
by Charles on 02/06/2019updated 02/13/2019Service department intake staff is always 100% professional and courteous. Check in is fast and efficient. Vehicle was seen and problem diagnosed and fixed within 1 hour of my arrival, even though there was a heavy load that morning. Could… not have been more impressed!Thanks a lot for the five star review, Charles! Regards, The L&S Toyota of Beckley Team
Purchase experience
by Charles on 02/13/2019Low pressure. Informative sales associate ( real name is “Happy”). Did not rush me, even though I didn’t get there till almost closing. Was a low stress transaction.Thank you for your great review, Charles! We're glad to have Happy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Good Service
by David on 02/10/2019Quick and friendlyThank you very much for this positive feedback, David! It was our pleasure! Regards, The L&S Toyota of Beckley Team
Maintenance review
by Alpheus on 02/08/2019There was a misunderstanding about the maintenance agreement I purchased with the car.But they answered every question and took care of me the very best they could.Thank you for your honest feedback - we're really pleased to hear that we could provide you with an overall positive experience! Regards, The L&S Toyota of Beckley Team
Six month service appointment.
by Robert on 01/31/2019updated 02/06/2019Dropped the vehicle off and picked it up in a short amount of time.We're pleased to hear that your visit went so smoothly, Robert! Regards, The L&S Toyota of Beckley Team
Review.
by Kaylyn on 01/29/2019updated 02/06/2019Terry Crawford is a great salesman. Also the people in the service department are great. We brought my 16 4 runner in for the Takata airbag recall. They fixed it, and I also got an oil change. While we were there we also purchased a 2019… tundraThis is great to hear, Kaylyn! Thanks for reviewing your experience! Regards, The L&S Toyota of Beckley Team
New truck
by Marvin on 01/30/2019updated 02/06/2019Prompt service, the friendliness of the staff and the willingness to help.Thank you very much for your review, Marvin! Regards, The L&S Toyota of Beckley Team
L&S Toyota has been serving Raleigh County and the surrounding area for more than 20 years. The dealership first opened in 1992 and was located on Rural Acres Drive. We have since moved to our location on Auto Plaza Drive. The name L&S comes for the initials of the original owners. Ownership has changed but our name stays the same. We have recently remodeled our dealership and feature up to date waiting areas, a drive in service reception area, and an indoor play area.
Our specialty here at L&S is providing great automotive experiences from sales to service. We strive for excellence in all things Toyota and want to exceed every customer service standard. We have Toyota Master Certified Salespeople as well as Toyota Certified Vehicle Service Technicians. We have been awarded the prestigious Toyota President's award the past 4 years.
Thank you for your kind words! Our team at L & S Toyota of Beckley is thrilled to hear that you received knowledgeable, helpful, and courteous service during your visit. We're glad we could help you with your dead battery issue and provide a discount. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! -The L & S Toyota of Beckley Team
by L & S Toyota of Beckley on 07/19/2025