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Customer Reviews of L & S Toyota of Beckley

Review type:

Overall rating

5.0
5 out of 5 stars

(1 review)


Customer recommendations:

Yes (1)|No (0)

No appointment and great service

5 out of 5 starsby BLC on 07/18/2025

Knowledge, helpful and courteous. I had no appointment and a dead battery. The issue was corrected that day and with a discount. They always give excellent service.
  • Thank you for your kind words! Our team at L & S Toyota of Beckley is thrilled to hear that you received knowledgeable, helpful, and courteous service during your visit. We're glad we could help you with your dead battery issue and provide a discount. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! -The L & S Toyota of Beckley Team

    by L & S Toyota of Beckley on 07/19/2025

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The following reviews are more than two years old. They are not included in the overall rating.
241 reviews
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  • Great car buying experience

    5 out of 5 starsby Frederick on 11/19/2019

    Corey did a great job explaining all the technical aspects of the new Rav4 and Jeff as always is a great closer
    • Thank you for the great review, Frederick. Please come visit us if you need anything else, be it service or sales. -The L&S Toyota of Beckley Team

      by LS Toyota Team on 11/19/2019

  • Timely service

    5 out of 5 starsby Michelle on 11/09/2019

    Always very timely and the lobby is nice and clean with snacks and drinks
    • We really appreciate your feedback, Michelle. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -The L&S Toyota of Beckley Team

      by LS Toyota Team on 11/13/2019

  • L & S Toyota

    5 out of 5 starsby Shannon on 10/11/2019

    Love dealing with L & S Always a great experience
    • Thank you for taking the time to give us such a great rating, Sam! We appreciate your business and look forward to working with you in the future!

      by LS Toyota of Beckley on 10/15/2019

  • Terrific Sales and Finance Team

    5 out of 5 starsby Sam on 10/09/2019

    Matthew was both very friendly and professional. He took the time to listen to what I wanted and explained the options of the vehicle I was interested to me. Without a doubt my best car buying experience. Randall was terrific as well, he took the time to make sure to go through the details of my purchase. Both of these gentlemen had stellar personalities, their cordial disposition was a great ended to a somewhat hectic day. Like myself I know they were tired but they remained positive even past closing to see to it that I was taken care of. Thank you guys!
    • Thank you for taking the time to give us a five-star rating, Sam! We appreciate your business and look forward to working with you in the future!

      by L S Toyota on 10/10/2019

  • oil change

    5 out of 5 starsby David on 09/12/2019
    updated 09/18/2019

    It was very nice,the peole too
    • We really appreciate your feedback, David. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -The L&S Toyota of Beckley Team

      by LS Toyota of Beckley on 09/19/2019

  • Excellent experience

    5 out of 5 starsby Jonathan on 08/28/2019

    The process was easy and the staff was great. Very friendly and helpful. I couldn't have asked for a better experience.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The L & S Toyota of Beckley Team

      by LS Toyota Team on 08/28/2019

  • L&S Toyota

    5 out of 5 starsby kermit_4363 on 07/16/2019

    The honesty and integrity of our salesman Terry Crawford. It's a pleasure to do business with someone who holds themselves to a high standards. The patience of allowing us to make a decision between 4 other automobiles. We actually came at two different times to do test drives. This speaks very highly of the entire team at L&S Toyota. We had been a Ford & Lincoln family.
    • Thank you so much for the incredible review and for the wonderful compliments on behalf of Terry. We will be sure to pass this along to him as we know he will greatly appreciate this. Thank you so much for your business and if there's anything we can do to assist you, please don't hesitate to let us know. Best, The L & S Toyota of Beckley Team

      by LS Toyota of Beckley on 07/18/2019

  • Good Service

    5 out of 5 starsby Earl on 07/12/2019

    Fast service once scheduled
    • Thank you for the great review, Earl. Please come visit us if you need anything else, be it service or sales. Best regards, L&S Toyota of Beckley

      by LS Toyota Team on 07/14/2019

  • L and S

    5 out of 5 starsby Shan on 06/15/2019
    updated 06/21/2019

    Great staff and service !! Best experience I have ever had purchasing a vehicle.
    • Thanks for the great review, Shan. Best, L&S Toyota Team

      by L and S Toyota on 06/22/2019

  • Stress free Car buying!!

    5 out of 5 starsby Michael on 05/29/2019
    updated 06/06/2019

    Very professional and considerate of being fair with us. We were treated like we were one of their family members.
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, L & S Toyota of Beckley

      by L S Toyota of Beckley on 06/06/2019

  • L&S Toyota Service

    5 out of 5 starsby Luke on 05/19/2019

    Smooth, prompt and no hassle.
    • We appreciate the kind words, Luke. We look forward to seeing you again in the future! Best, L & S Toyota of Beckley Team

      by LS Toyota of Beckley on 05/20/2019

  • L&S Toyota in Beckley is the best

    5 out of 5 starsby Jorn on 05/17/2019

    Warren and Erik always do an exceptional, timely, efficient job.
    • Jorn, thank you for the wonderful comments on behalf of Warren and Erik! Best, L & S Toyota of Beckley

      by LS Toyota of Beckley on 05/17/2019

  • Great people

    5 out of 5 starsby Shawn on 05/01/2019
    updated 05/07/2019

    Mike was so nice. Very personal and easy to deal with. No pressure. He answered our questions immediately by text before we came in.
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. -L&S Toyota of Beckley

      by dealerreply on 05/07/2019

  • air bag replacement

    5 out of 5 starsby Ethel on 04/18/2019
    updated 04/25/2019

    fast friendly service. clean restrooms. clean waiting area.
    • We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

      by dealerreply on 04/26/2019

  • New Car!

    5 out of 5 starsby William on 04/02/2019
    updated 04/08/2019

    I was a first time car buyer. And I was given outstanding knowledge of the vehicles inside and out by my salesman(Matt). I never felt rushed and I really felt privileged to be a buyer here. They really make you feel like a valued customer! And I would gladly recommend anyone interested in buying a vehicle to come here!
    • We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -L&S Toyota of Beckley

      by dealerreply on 04/09/2019

  • 5,000 mile check up

    5 out of 5 starsby Garland on 03/26/2019
    updated 04/01/2019

    Your employees were very helpful.
    • Thank you, Garland! The L&S Toyota Team

      by dealerreply on 04/02/2019

  • First time buyer

    5 out of 5 starsby Taylor on 03/28/2019

    Terry was great! Was there when I had plenty of questions about buying my first truck.
    • Thank you very much, Taylor! The L&S Toyota Team

      by dealerreply on 04/02/2019

  • Pleasure dealing with L&S Toyota

    5 out of 5 starsby Terry on 03/31/2019

    Very friendly and knowledgeable sales people and not pushy
    • Thank you so much, Terry! The L&S Toyota Team

      by dealerreply on 04/02/2019

  • 2019 Camry XSE from L&S Toyota

    5 out of 5 starsby Perry on 03/30/2019

    Great people to work with. Everyone is very nice. Love dealing with Mike and Angela
    • Thank you, Perry! The L&S Toyota Team

      by dealerreply on 04/02/2019

  • Completely satisfied!

    5 out of 5 starsby Kenneth on 03/29/2019

    Courteous and knowledgeable
    • We appreciate your feedback, Kenneth! The L&S Toyota Team

      by dealerreply on 04/02/2019

  • L&S

    4 out of 5 starsby Robert on 03/23/2019
    updated 03/29/2019

    Comfortable and professional environment.
    • Robert, we appreciate your kind words about our service team. Thank you for choosing L & S Toyota of Beckley for your vehicle needs. Regards, The L&S Toyota Team

      by dealerreply on 03/29/2019

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About our dealership

L&S Toyota has been serving Raleigh County and the surrounding area for more than 20 years. The dealership first opened in 1992 and was located on Rural Acres Drive. We have since moved to our location on Auto Plaza Drive. The name L&S comes for the initials of the original owners. Ownership has changed but our name stays the same. We have recently remodeled our dealership and feature up to date waiting areas, a drive in service reception area, and an indoor play area.

Our specialty here at L&S is providing great automotive experiences from sales to service. We strive for excellence in all things Toyota and want to exceed every customer service standard. We have Toyota Master Certified Salespeople as well as Toyota Certified Vehicle Service Technicians. We have been awarded the prestigious Toyota President's award the past 4 years.