Customer Reviews of L & S Toyota of Beckley
Review type:
No appointment and great service
No appointment and great service
by BLC on 07/18/2025Knowledge, helpful and courteous. I had no appointment and a dead battery. The issue was corrected that day and with a discount. They always give excellent service.Thank you for your kind words! Our team at L & S Toyota of Beckley is thrilled to hear that you received knowledgeable, helpful, and courteous service during your visit. We're glad we could help you with your dead battery issue and provide a discount. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! -The L & S Toyota of Beckley Team
Easy Does It!
by Sharon Burns on 01/07/2023My service appointment was easy to schedule. After I checked in, there was a comfy waiting room. The service representative told me it would take about an hour. He was right. When he brought me my key fob, he thoroughly explained… everything they did on this visit, and told me what would happen the next visit. It has been a pleasure to deal with L&S Toyota.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. -The L & S Toyota of Beckley Team
An amazing truck from a amazing dealership!
by SSgtChas on 06/29/2022From start to finish a very enjoyable experience! My salesman Mike Shepard was very helpful and followed through on the sale to the moment I drove off in my Tacoma (boy am I so glad that a certain unmentioned dealership did not have the… SUV I originally wanted in stock, my Tacoma is amazing.) Mike made sure all that was promised was delivered and that I was happy with my purchase. Indeed from the finance managers to the receptionist, everyone at L&S Toyota was a pleasure to deal with. I'd highly recommend this dealership and the product they sell to anyone!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The L&S Toyota of Beckley Team
Fast service! And everyone was sooo overly nice and helpful.
by Crystal on 02/14/2022Fast service! And everyone was sooo overly nice and helpful. Will be continuing all my car shopping needs with them.Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. -The L&S Toyota of Beckley Team
My service review
by Drema Pike on 08/18/2021These people go above and beyond the call of duty,Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The L&S Toyota of Beckley Team
AWESOME DEALERSHIP
by Larry and Sherrill on 07/14/2021We have ALWAYS had a great experience with L & S Toyota! Very friendly salesmen and finance advisors. My Toyota Highlander is the third vehicle we have leased from this dealer and we will never go anywhere else. We highly recommend L & S… Toyota!!Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The L&S Toyota of Beckley Team
Friendly and reliable service
by RoamingWV on 04/07/2021Virginia was very welcoming upon entering the service area. She got my information and showed me to the waiting area while my truck was being serviced. She checked in on me during the service got my vehicle back on the road.Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. -The L&S Toyota of Beckley Team
Great Dealership
by TC on 04/06/2021I like the fact L&S posts prices for their new and used vehicles on their website. I also like that their prices are fair to start with. Some dealerships don't list their prices so that you have to them call to inquire. I like the… transparency L&S provides. The sales staff is friendly and knowledgeable and not pushy. The products and service sells itself.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. -The L&S Toyota of Beckley Team
Great Job L&S Toyota
by Dina and David Burgess on 01/28/2021Our salesman, Andrew, was very knowledgeable of the truck as he showed us every feature it had to offer. He was very patient with us through our entire purchase. Ronnie in finance was wonderful while walking us through the entire finance… process and explained everything in fine detail with us. By far the best car buying experience we have had. First time Toyota buyers, who will now be lifetime Toyota customers of L&S Toyota. Beyond satisfied with our purchase. We love our new Toyota Tacoma!!Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. -The L&S Toyota of Beckley Team
Went above and beyond
by Above and Beyond on 11/12/2020I came in for servicing. I figured it was an oil change and maybe a tune up. However, they notified me that my back breaks were gone and that the charge was on the house. You can't beat that. Any other garage would have just done the… service and not looked at anything else. I'm Amazed!We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. -The L&S Toyota of Beckley Team
Quick and Friendly with extra Perks
by Cassie S on 07/01/2020I came in to test drive a used 7 year old vehicle. Luckily my sales man Bobby had taken this vehicle as a trade in and knew the original owners and assured me that it was in great condition. I show up to test drive and just by looking I… can tell he has told me the truth. This vehicle is in Amazing shape and it has more features than I was expecting at a great price compared to other dealers in the area. So we go inside to draw up the paperwork and Bobby is able to get me a better deal than I was expecting with a four year warranty under $300! Plus free oil change for a year, free sticker for a year! Yes I will definitely recommend L&S Toyota to everyone looking for a new or used vehicle.We really appreciate your feedback, Cassie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -The L&S Toyota of Beckley Team
Best experience for first time buyer
by Melody on 06/23/2020First time purchasing on my own, I was nervous. Mike gave me quick responses. Eased my mind from the moment I walked in with a big smile. He was super kind and such a pleasure. Everything from start to finish was smooth flowing and quick.… His associate was just as great. The loan officer explained everything perfectly. He was kind and very easy to talk to. Made this first purchase with confidence once I got there. Everyone was just amazing! Thank you so muchMelody, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! -The L&S Toyota of Beckley Team
L & S Toyota Service Rocks
by David on 04/02/2020Transparent expenses Courteous, competent associateWhat a great place and great people.
by Robert on 03/13/2020Fast and friendly and very helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The L&S Toyota of Beckley Team
Great Experience at L&S Toyota
by Samuel on 03/10/2020We were treated with the utmost courtesy and respect. One of the most pleasant vehicle buying experiences we have had.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -The L&S Toyota of Beckley Team
Good service counts!
by Rebecca on 02/21/2020Timeliness of service. Professionalism of staff.Rebecca, thank you for the feedback! We are happy to hear about your positive experience at L & S Toyota of Beckley, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! -The L&S Toyota of Beckley Team
L&S Toyota ...... three new cars in four years , I very highly recommend th
by Perry on 01/03/2020Top notch sales person , Garrett’s a great guy ! Great service after the sale , and great finance dept , Ronnie is a blast !We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. -The L&S Toyota of Beckley Team
L & S Toyota Beckley WV
by Alex on 01/03/20205 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Awesome buying experience! Drove from Charleston just to look.Met Bobby Jones saleman on the lot, told him what I wanted to look at, very helpful and very knowledgeable with the 2020 Toyota 4 runner limited. Mike… Jude looked at my car, gave me a honest and fair price for my trade and I took delivery of my new 4 runner that evening. Angela Morgan finance manager extremely courteous and very knowledgeable.. Everyone was very courteous and accommodating, I can see why they were selling cars left and right yesterday as I waited next in line for finance.. thanks for the experience!! Will recommend!Thank you so much for this wonderful feedback, Alex! We're so glad you came back to see us for your next car. It's fantastic to know Bobby helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! -The L&S Toyota of Beckley Team
Great Service
by Donna on 12/13/2019updated 12/20/2019The service department is always efficient, do great work, and alert me to any problems that I have or may have with my RAV. I trust them. They are always so friendly.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The L&S Toyota of Beckley Team
Ask for paw paw
by Brittany on 12/01/2019Dave, Jeff, and Adam were all so accommodating and friendly! They really worked with me to get me in my car!We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. -The L&S Toyota of Beckley Team
L & S Toyota
by Rachel on 11/19/2019updated 11/26/2019I liked that the salesman didn’t try to show me cars that weren’t in my budget or try to force something I couldn’t afford on me. I liked that they continuously offered me refreshments. I liked that they tried really hard for me when I was… a complicated client.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. -The L&S Toyota of Beckley Team
L&S Toyota has been serving Raleigh County and the surrounding area for more than 20 years. The dealership first opened in 1992 and was located on Rural Acres Drive. We have since moved to our location on Auto Plaza Drive. The name L&S comes for the initials of the original owners. Ownership has changed but our name stays the same. We have recently remodeled our dealership and feature up to date waiting areas, a drive in service reception area, and an indoor play area.
Our specialty here at L&S is providing great automotive experiences from sales to service. We strive for excellence in all things Toyota and want to exceed every customer service standard. We have Toyota Master Certified Salespeople as well as Toyota Certified Vehicle Service Technicians. We have been awarded the prestigious Toyota President's award the past 4 years.
Thank you for your kind words! Our team at L & S Toyota of Beckley is thrilled to hear that you received knowledgeable, helpful, and courteous service during your visit. We're glad we could help you with your dead battery issue and provide a discount. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! -The L & S Toyota of Beckley Team
by L & S Toyota of Beckley on 07/19/2025