Customer Reviews of L & S Toyota of Beckley
Review type:
An amazing truck from a amazing dealership!
by SSgtChas on 06/29/2022From start to finish a very enjoyable experience! My salesman Mike Shepard was very helpful and followed through on the sale to the moment I drove off in my Tacoma (boy am I so glad that a certain unmentioned dealership did not have the… SUV I originally wanted in stock, my Tacoma is amazing.) Mike made sure all that was promised was delivered and that I was happy with my purchase. Indeed from the finance managers to the receptionist, everyone at L&S Toyota was a pleasure to deal with. I'd highly recommend this dealership and the product they sell to anyone!Fast service! And everyone was sooo overly nice and helpful.
by Crystal on 02/14/2022Fast service! And everyone was sooo overly nice and helpful. Will be continuing all my car shopping needs with them.Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. -The L&S Toyota of Beckley Team
AWESOME DEALERSHIP
by Larry and Sherrill on 07/14/2021We have ALWAYS had a great experience with L & S Toyota! Very friendly salesmen and finance advisors. My Toyota Highlander is the third vehicle we have leased from this dealer and we will never go anywhere else. We highly recommend L & S… Toyota!!Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The L&S Toyota of Beckley Team
Great Dealership
by TC on 04/06/2021I like the fact L&S posts prices for their new and used vehicles on their website. I also like that their prices are fair to start with. Some dealerships don't list their prices so that you have to them call to inquire. I like the… transparency L&S provides. The sales staff is friendly and knowledgeable and not pushy. The products and service sells itself.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. -The L&S Toyota of Beckley Team
Great Job L&S Toyota
by Dina and David Burgess on 01/28/2021Our salesman, Andrew, was very knowledgeable of the truck as he showed us every feature it had to offer. He was very patient with us through our entire purchase. Ronnie in finance was wonderful while walking us through the entire finance… process and explained everything in fine detail with us. By far the best car buying experience we have had. First time Toyota buyers, who will now be lifetime Toyota customers of L&S Toyota. Beyond satisfied with our purchase. We love our new Toyota Tacoma!!Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. -The L&S Toyota of Beckley Team
Quick and Friendly with extra Perks
by Cassie S on 07/01/2020I came in to test drive a used 7 year old vehicle. Luckily my sales man Bobby had taken this vehicle as a trade in and knew the original owners and assured me that it was in great condition. I show up to test drive and just by looking I… can tell he has told me the truth. This vehicle is in Amazing shape and it has more features than I was expecting at a great price compared to other dealers in the area. So we go inside to draw up the paperwork and Bobby is able to get me a better deal than I was expecting with a four year warranty under $300! Plus free oil change for a year, free sticker for a year! Yes I will definitely recommend L&S Toyota to everyone looking for a new or used vehicle.We really appreciate your feedback, Cassie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -The L&S Toyota of Beckley Team
Best experience for first time buyer
by Melody on 06/23/2020First time purchasing on my own, I was nervous. Mike gave me quick responses. Eased my mind from the moment I walked in with a big smile. He was super kind and such a pleasure. Everything from start to finish was smooth flowing and quick.… His associate was just as great. The loan officer explained everything perfectly. He was kind and very easy to talk to. Made this first purchase with confidence once I got there. Everyone was just amazing! Thank you so muchMelody, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! -The L&S Toyota of Beckley Team
Great Experience at L&S Toyota
by Samuel on 03/10/2020We were treated with the utmost courtesy and respect. One of the most pleasant vehicle buying experiences we have had.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -The L&S Toyota of Beckley Team
L&S Toyota ...... three new cars in four years , I very highly recommend th
by Perry on 01/03/2020Top notch sales person , Garrett’s a great guy ! Great service after the sale , and great finance dept , Ronnie is a blast !We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. -The L&S Toyota of Beckley Team
L & S Toyota Beckley WV
by Alex on 01/03/20205 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Awesome buying experience! Drove from Charleston just to look.Met Bobby Jones saleman on the lot, told him what I wanted to look at, very helpful and very knowledgeable with the 2020 Toyota 4 runner limited. Mike… Jude looked at my car, gave me a honest and fair price for my trade and I took delivery of my new 4 runner that evening. Angela Morgan finance manager extremely courteous and very knowledgeable.. Everyone was very courteous and accommodating, I can see why they were selling cars left and right yesterday as I waited next in line for finance.. thanks for the experience!! Will recommend!Thank you so much for this wonderful feedback, Alex! We're so glad you came back to see us for your next car. It's fantastic to know Bobby helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! -The L&S Toyota of Beckley Team
Ask for paw paw
by Brittany on 12/01/2019Dave, Jeff, and Adam were all so accommodating and friendly! They really worked with me to get me in my car!We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. -The L&S Toyota of Beckley Team
L & S Toyota
by Rachel on 11/19/2019updated 11/26/2019I liked that the salesman didn’t try to show me cars that weren’t in my budget or try to force something I couldn’t afford on me. I liked that they continuously offered me refreshments. I liked that they tried really hard for me when I was… a complicated client.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. -The L&S Toyota of Beckley Team
Great car buying experience
by Frederick on 11/19/2019Corey did a great job explaining all the technical aspects of the new Rav4 and Jeff as always is a great closerThank you for the great review, Frederick. Please come visit us if you need anything else, be it service or sales. -The L&S Toyota of Beckley Team
Terrific Sales and Finance Team
by Sam on 10/09/2019Matthew was both very friendly and professional. He took the time to listen to what I wanted and explained the options of the vehicle I was interested to me. Without a doubt my best car buying experience. Randall was terrific as well, he… took the time to make sure to go through the details of my purchase. Both of these gentlemen had stellar personalities, their cordial disposition was a great ended to a somewhat hectic day. Like myself I know they were tired but they remained positive even past closing to see to it that I was taken care of. Thank you guys!Thank you for taking the time to give us a five-star rating, Sam! We appreciate your business and look forward to working with you in the future!
Excellent experience
by Jonathan on 08/28/2019The process was easy and the staff was great. Very friendly and helpful. I couldn't have asked for a better experience.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The L & S Toyota of Beckley Team
L&S Toyota
by kermit_4363 on 07/16/2019The honesty and integrity of our salesman Terry Crawford. It's a pleasure to do business with someone who holds themselves to a high standards. The patience of allowing us to make a decision between 4 other automobiles. We actually came at… two different times to do test drives. This speaks very highly of the entire team at L&S Toyota. We had been a Ford & Lincoln family.Thank you so much for the incredible review and for the wonderful compliments on behalf of Terry. We will be sure to pass this along to him as we know he will greatly appreciate this. Thank you so much for your business and if there's anything we can do to assist you, please don't hesitate to let us know. Best, The L & S Toyota of Beckley Team
L and S
by Shan on 06/15/2019updated 06/21/2019Great staff and service !! Best experience I have ever had purchasing a vehicle.Thanks for the great review, Shan. Best, L&S Toyota Team
Stress free Car buying!!
by Michael on 05/29/2019updated 06/06/2019Very professional and considerate of being fair with us. We were treated like we were one of their family members.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, L & S Toyota of Beckley
Great people
by Shawn on 05/01/2019updated 05/07/2019Mike was so nice. Very personal and easy to deal with. No pressure. He answered our questions immediately by text before we came in.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. -L&S Toyota of Beckley
New Car!
by William on 04/02/2019updated 04/08/2019I was a first time car buyer. And I was given outstanding knowledge of the vehicles inside and out by my salesman(Matt). I never felt rushed and I really felt privileged to be a buyer here. They really make you feel like a valued customer!… And I would gladly recommend anyone interested in buying a vehicle to come here!We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -L&S Toyota of Beckley
First time buyer
by Taylor on 03/28/2019Terry was great! Was there when I had plenty of questions about buying my first truck.Thank you very much, Taylor! The L&S Toyota Team
Toyota Tacoma
Toyota Tundra
Toyota Camry
Toyota Land Cruiser
L&S Toyota has been serving Raleigh County and the surrounding area for more than 20 years. The dealership first opened in 1992 and was located on Rural Acres Drive. We have since moved to our location on Auto Plaza Drive. The name L&S comes for the initials of the original owners. Ownership has changed but our name stays the same. We have recently remodeled our dealership and feature up to date waiting areas, a drive in service reception area, and an indoor play area.
Our specialty here at L&S is providing great automotive experiences from sales to service. We strive for excellence in all things Toyota and want to exceed every customer service standard. We have Toyota Master Certified Salespeople as well as Toyota Certified Vehicle Service Technicians. We have been awarded the prestigious Toyota President's award the past 4 years.
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The L&S Toyota of Beckley Team
by L & S Toyota of Beckley on 07/01/2022