Customer Reviews of Dick Hannah Honda
Review type:
Shannon Burris
by nickelman on 08/08/2019She could not have been nicer. Paul was also very nice and helpful.Wonderful experience
by Mscharli on 08/04/2019Shannon was super amazing. She was open and straight forward with me. She listened to what I wanted and delivered. It was an easy, no haggling no Hassel experience. The whole process was great. Thank you so much for your help. I love my new… car.Thank you so much for allowing Shannon and our team to earn your business! We hop you love your new car for many years to come.
Bought a car
by Vicor4424 on 07/13/2019Shannon was great, and Paul was great to talk to, As well .Shannon, Paul and all of us here appreciate your review! Thank you for choosing us!
Dimitri *Update*
by dimitri9 on 04/11/2019*UPDATE* The system doesn't allow me to change my review. After following up with the dealership, I'd give them 5 stars! They were able to clarify and get me in the exact car I had my eye on originally.Thank you very much for your update and for allowing us the opportunity to make you a 100% satisfied customer. Thank you so much for choosing us - Mike Phillips, GM
Friendly, but meh.
by Dimitri on 03/25/2019I should have paid more attention. I was told one price through an email offer, but the final price ended up considerably higher (even though I was told I was fine score wise). I also told Nick that I wanted nothing extra, so that I could… hit my price goal. He said ok, but I still ended up with unnecessary theft insurance, extended protection, and all weather floor mats. Rookie mistake for not reading the deal fully. It was a long day, I had tired family there, and we were also grieving a pet. I should have taken more time, but I trusted them and was in a crunch to get a car. READ EVERYTHING.We appreciate you sharing this and are so pleased that we could connect and change your experience. Thank you for you updated 5 Star review posted as well. It means a lot to us! We all wish you many miles of smiles. - Mike Phillips, GM
Lisa
by Lisa1232 on 03/19/2019I just bought a new CRV at Dick Hannah. I was dreading the process but felt like I was treated fairly and with respect. They were courteous and very helpful, without pressuring me in any way.Thank you for taking the time to share your experience! We appreciate you choosing us! - Mike Phillips, GM
Elantra
by Coldcuts on 03/17/2019It was a no pressure,pleasant experience. We feel the salesman/dealership was honest and we got a reliable car for our moneyThank you for choosing us! Please never hesitate to contact us if you have any questions come up about your new vehicle. Thanks! - Mike Phillips, GM
First car
by Razorback on 03/11/2019Sales staff was very helpful, did a great job answering my questions and I look forward to working in my new Honda soon!Congrats on your first car! We are so pleased you chose us! We are always here if you have any questions. - Mike Phillips, GM
2019 Passport
by SatisfiedCustomer on 03/07/2019Super easy and pleasant experience. Trevor Jollie was outstanding and deserves recognition for his communication skills and low key approach .Thank you for your kind review! Trevor and our team wish you many miles of smiles! - Mike Phillips, GM
HRV
by bfwone61 on 03/07/2019Excellent service by the sales staff! Honored their commitments with regard to pricing.Thank you for sharing your experience! Enjoy your new HR-V! - Mike Phillips, GM
Extremely honest and kind!
by FluffyCivic on 02/10/2019Fair prices, easy to talk to, and was very helpful with all my concerns and needs.Thank you so much for the wonderful review! - Mike Phillips, GM
Thanks to Nick Barnes, and Dick Hannah Honda
by Raj on 01/31/2019updated 02/05/2019Right after my Camry 2006 Toyata was broken, I was very disappointed, lost, and frustrated with myself for not having a car. My work requires me to travel many places so I really needed a reliable car that I can trust for several years. I… did some online research with my host mom, and decided to pursue my business with Dick Hannah. Nick was my sales agent, and he walked me through everything on phone. The next day I went to meet him, and he helped me to understand every single detail of my new car, first buy policy, warranty, and insurance. He built a very good relationship with me by sharing his story and listening my experiences. He is a trustworthy sales agent at Dick Hannah.Thank you for your wonderful review and for choosing Dick Hannah Honda. We greatly appreciate it. Thank you - Mike Phillips, GM
Thanks to Nick Barnes, and Dick Hannah Honda
by Raj on 01/31/2019Right after my Camry 2006 Toyata was broken, I was very disappointed, lost, and frustrated with myself for not having a car. My work requires me to travel many places so I really needed a reliable car that I can trust for several years. I… did some online research with my host mom, and decided to pursue my business with Dick Hannah. Nick was my sales agent, and he walked me through everything on phone. The next day I went to meet him, and he helped me to understand every single detail of my new car, first buy policy, warranty, and insurance. He built a very good relationship with me by sharing his story and listening my experiences. He is a trustworthy sales agent at Dick Hannah.Thank you for your wonderful review and for choosing Dick Hannah Honda. We greatly appreciate it. Thank you - Mike Phillips, GM
Honda crv purchase
by PeteS on 01/28/2019Lowest price, no games, everything as promised, friendly and courteous.Thank you very much for your kind review! We appreciate you choosing us! - Mike Phillips, GM
2019 Honda CR-V
by Crv2019 on 01/28/2019Sales person Trevor H was great to work with. He answered all of our questions in full. We would deal with again in the future. Truly a man that knows his job very well.Thank you very much for allowing Trevor and Dick Hannah Honda to earn your business! - Mike Phillips, GM
Great Experience
by Noureldeen on 01/27/2019Nik Malen was really helpful and friendly. He made our experience smooth and easy. He provided all the required information and answered all our questions. Also he managed to get us every discount available. Dick Hannah overall experience… was great.Nik and our entire team thank you for allowing us to earn your business! We hope you are loving your new vehicle! - Mike Phillips, GM
Disappointing and frustrating sales experience
by AshleyC on 01/18/2019Our experience with Honda was very disappointing and for you to avoid hassle and frustration then don't work with Nick Barnes. We came in Saturday evening to trade in our 2016 crv and it ended up being a very stressful, rushed, and very… uneasy experience. The negotiation and deal period felt very rushed. The sales team kept telling us that they wanted to get home to their families so they were going to help us get out faster. Which made me cautious if they were prone to make a mistake. They also were being “yes man” and ended up buttering us up with deals that never actually came through in the end which led to us having to call and follow up on something they told us about. A week later we get a phone call from the dealership sales person and they told us that they made a mistake and we left with the wrong vehicle. Which totally set me over the edge. I called the dealership and asked for a manger who kept telling me that they would call me back in 5 minutes which never happened. We waited for a call back for hours. They made a mistake and as a paying and very loyal customer I demand my issues to be priority especially If they allowed us to drive off the lot with the wrong car. Our trust is not compromised with Honda and that is sad because a vehicle purchase should not result in feeling like you were lied to and scammed. We also were made promises to get refunds from our previous transactions that were also not followed through with. Which led me to calling Honda multiple times with no resolution. This experience is from the Vancouver auto mall dick Hannah. Our sales people were Richard , Nick, and the manager that was supposed to take care of this was Zeke and he did not help at all. In the end I got my car but I am very unhappy with the service and experience this particular dealership has given me and will prefer to go else where next time.We are very sorry to hear about your experience. We would never want any customer to leave us feeling this way and this is not how we strive to do business. We have shared this with our management team and will be addressing it with our team. We do sincerely apologize but appreciate you sharing this with us.
Excellent
by Thanias1996 on 01/06/2019Great service amazing explainingThank you very much for choosing us! - Mike Phillips, GM
Great car buying experience
by Cautiousbuyer on 01/06/2019I purchased a used vehicle this week from Dick Hannah Honda, and appreciated the kind staff. Having had poor car buying experiences in the past eleswhere, it was refreshing to have such a positive experience. The personnel were… knowledgeable, professional, and the transaction went smoothly. Thank you to all the staff who assisted me.Thank you so much for taking the time to share your experience with us! We hope you are loving your vehicle. Thank you! - Mike Phillips, GM
2016 Jeep Wrangler
by 16Wrangler on 01/05/2019AK was my salesman he did a great job on getting me the vehicle and information I needed. The processes was fairly painless I arrived around 12:30pm AK went and retrieved the vehicle I was looking for and I went on a test drive, then we… agreed on a price they were willing to work with me on the price a little. Then signed all the paperwork. I was done and on my way by 3:30 thanks for all the help AK.Congratulations on your new Jeep and thank you for allowing AK and our team to earn your business! - Mike Phillips, GM
New 2019 Honda Insight
by Robert2019 on 01/03/2019Jeff at Dick Hannah Honda found the car we wanted with the interior and color we wanted at a great price when no other dealer could. We drove down and filled out all paperwork and drove off in our new car in one afternoon.Thank you for choosing Dick Hannah Honda! We appreciate the opportunity to earn your business! - Mike Phillips, GM
Family. Integrity. Respect. Purpose. These four simple words, our core values, are the guiding principals of our business. Founded in 1949 by Dick’s father, Dick Hannah Dealerships has grown to become one of the most well respected and trusted automobile companies in the region. Dick Hannah Dealerships employs nearly 1,000 people and generously supports charitable, educational and environmental initiatives in our day-to-day operation. We’re proud to be deeply rooted in our community and we plan to stay that way. At Dick Hannah Honda, we are home of the Best Deal Guarantee which includes a Free Lifetime Limited Powertrain Warranty on all new and certified pre-owned Honda vehicles.
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
- English
- Spanish
Thank you for sharing your experience! We hope you are loving your vehicle!
by Hannah Honda on 08/23/2019