Honda of Sumner
Customer Reviews of Honda of Sumner
Review type:
Fast, prompt service
by Sqlman51 on 06/19/2017I was quoted a 2 hour window for the 15,000 mile service. I was surprised when it was completed almost 30 minutes sooner than expected, including a car wash.Great experience
by BrettBenson on 06/02/2017updated 06/12/2017friendly and easy to work with. She had good answers to my questions. The purchase was very smooth. I called ahead and Shannon Solosi had the car waiting for me. Definitely the best car buying experience I've had.Brett, thank you for your kind words! We know buying a vehicle takes time out of your day and we strive to make every experience a smooth and pleasant one. Shannon and our team are extremely happy that you left satisfied and we do appreciate your business. Regards, Bryan Kelley, General Manager, bkelley@rairdon.com
Great
by Tracie1234 on 06/01/2017updated 06/12/2017It was great, no pressure, everyone worked hard, and were very professional and friendly. Always responded right away with any questions i had. They have were able to get the deal i needed.service
by grandma30 on 06/01/2017updated 06/12/2017My service writer was excellent. she was very helpful and friendly and cheerful. I always bring my car here because of their care and attention to my car.Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We cant wait to see you for your next servicing appointment! Regards, Bryan Kelley, General Manager, bkelley@rairdon.com
Maintenance at Rairdon Honda
by mowashington on 06/03/2017updated 06/12/2017Catherine always make sure I have all my questions answered, and all maintenance taken care of at once. I also appreciate having a rental car (and an option for shuttle).Thanks for your kind words, Mo! We appreciate Catherine as well as the rest of our staff and I am thrilled that they always take excellent care of you and accommodate your needs. We strive to keep our guests satisfied and Im very happy to hear that this is consistently achieved with you. See you on your next visit! Regards, Bryan Kelley, General Manager, bkelley@rairdon.com
Best Service!
by camianders on 06/11/2017Katherine is wonderful! I would recommend Honda of Sumner to everyone. Very good customer service and assistance. A+ A+ A+Thank you for sharing your experience with us! Katherine and our team work incredibly hard to exemplify the Rairdon Honda of Sumner commitment to customer care and Im so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Bryan Kelley, General Manager, bkelley@rairdon.com
We love our new Honda!
by Kristine_n on 05/26/2017updated 06/06/2017It was very laid back and enjoyable. There was no pressure put on us by the sales staff! Thanks Smurf!Sumner Honda Experience
by Tiphanie on 05/24/2017updated 06/06/2017Amazing customer service. I never felt pressured or rushed at any time. And the sales staff actually listened to what i wanted in a car.Oil change
by JimPuyallup on 05/23/2017updated 06/06/2017Service was completed a head of schedule. Service rep.was very friendly and helpful. Price for oil change was very competive.Low tire pressure light on.
by Faveritt on 05/25/2017updated 06/06/2017The team is friendly and helpful. I was greeted when I walked in. The tire was inspected for issues. Approved by me. Cost more then I wanted due to a nail in the tire. Was not expecting to need a new tire due to good tread still. But nail… puncture was not able to be safely patched. Tire price I think was an average cost. Experience there was over all good.Awesome but..
by Jhollis88 on 05/26/2017updated 06/06/2017Everything other than the mentioned below was outstanding. I received a rental as the team worked on my recall. Complimentary, but not clean on the inside. Everything else was great, service, time promised, etc.Pleasantly surprised with my first car buying experience!
by JamieMoceri on 06/01/2017Carlos and Nicole worked with me in a very direct manner which I appreciated. This being my first purchase of a brand new vehicle, I felt very comfortable in dealing with them. Both of them were friendly, honest and hard working. I felt… that they did not waste my time with any back-and- forth. Honestly, I was dreading the car buying experience and was quite nervous. They made me feel immediately at ease. I have already referred a friend to them and will continue to do so in the future. A big thanks to everyone (including Mitch in finance) at Rairdon Honda for making my first car buying experience a pleasant one!Jamie, Thank you so much for these kind words. Customers like you make this job so easy. All of us here at Rairdon's Honda of Sumner truly appreciate your business.
Jamie, Thank you so much for these kind words. Customers like you make this job so easy. All of us here at Rairdon's Honda of Sumner truly appreciate your business.
Honda of Sumner
by Old_Gaffer on 05/17/2017updated 05/31/2017The sales person was cheerful, positive and personable and was quick to return calls. I was in a hurry to make a purchase to replace a stolen and things happened quickly.Excellent experience.
by Kristeen1 on 05/16/2017updated 05/31/2017I have never had a problem! They know me by name and Brendon takes care of me every time! Keep up the good work you have a customer for lifeOil change
by Krystleleer on 05/18/2017updated 05/31/2017The service on my 2016 Honda CR-V was fast and convenient. The Service member that attended to me offered excellent customer service.18 May 2017
by Lareerommel on 05/20/2017updated 05/31/2017Customer service was efficient, accommodating and excellent. Work was done on time, and a loaner car was offered so that I could travel back to work.New car purchase
by JEH101a on 05/30/2017Friendly, honest and professional is the way I would describe Rairdon's Honda of Sumner. We started looking at used vehicles, but then decided to buy new. Throughout the entire experience we felt we were treated fairly and honestly.It's worth it!
by AprilV1 on 05/26/2017Everyone is always kind and accommodating. They needed to keep my car for a few days and they provided me with a loaner car, you can't get that typo of service anywhere else! When I arrived for my appointment they were there and already… knew who I was and what I was there for and appreciate that tremendously!Service
by MissWorld on 05/19/2017Jeff Douglas is always a pleasure when I get my vehicle serviced. Love the dealership.Excellent service
by Lagomorpho on 05/19/2017Rosy and Shannon were extremely nice and helpful. They had answers for my questions, made changes when I asked for them, and made the entire process very easy. There was absolutely no pressure from them.Awesome!
by Janell17 on 05/02/2017updated 05/15/2017I did not feel pressured into my purchase. I felt like my questions and concerns were definitely listened to and answered in a friendly way.
Hello Sqlman51! We strive to get everyone service done quick. Although sometimes things come up, we are happy that you had an excellent and fast service. Thank you for choosing Rairdon Honda of Sumner and we look forward to seeing you in the future!
by rairdongroup on 06/30/2017