Honda of Sumner
Today 9:00 AM - 8:00 PM
Customer Reviews of Honda of Sumner
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185 reviews
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Customer service
by Mariacarrasco on 08/28/2017updated 09/12/2017Jordan was very helpful and did exactly what we needed. We came to have a key cut and programmed and we also got oil change.Excellent customer service
by Spikeman1 on 08/30/2017updated 09/12/2017My service advisor was excellent. He kept me informed on the progress of the repair while I was waiting. He under promised and over delivered !!!!Good Service
by PatriciaRoss on 08/30/2017updated 09/12/2017Good customer service, washed my car, Great people in the department, took my car in on time. They were great!Oil change
by bnbailey88 on 09/12/2017My service was extremely Quick, Friendly and Fast. I went in for an oil change and I was told everything I was needed to keep my 2017 Honda Accord running brand newPositive car buying experience
by Marthat2 on 08/26/2017updated 09/11/2017Salesman was not pushy. All of our questions were answered completely. We did not feel rushed to make a decision. We revisited the dealership three times; was greeted with enthusiasm and professionalism. Our time was limited due to family… commitments, and the employees there were understanding and never kept us beyond the time we were free to spend there. We would definitely recommend this dealership. A 2018 car is a very major investment; we wanted to make the right decision for us and they did NOT push us or rush us.Great Value, friendly people if you don't mind the wait.
by Kellner on 08/24/2017updated 09/11/2017I like the promptness of the customer service person of taking the keys. I also appreciated the free car wash and value for oil change. The service took longer than promised, and the sticker didn't have the right mileage, but everything… else went well.Great
by Vivibrown on 08/21/2017updated 09/11/2017Ann is great! Always have good service here! I really appreciate her! Oil change price always cheap and get free car wash that's great tooService
by Gary_48Wiegand on 08/23/2017updated 09/11/2017Ryan Wiegand (no relation) was an excellent representative and assured I was in and out of the place in an expeditious manner.Rairdon - Honda of Sumner
by IsraelMatias on 09/11/2017super friendly advisors, quick/efficient servicing. Rairdon is always good! I'll always buy my cars there. I've referred business to them in appreciation of their commitment to awesome customer service.Great Staff
by Williamdt on 09/10/2017The staff were frendly and explained everything to us. They answered all of our questions and showed us how to operate things on the vehicle.Marie
by Melvin57 on 08/15/2017updated 09/07/2017We really like Jamie even on line and in person. She really cares about her customers and do everything to help. She doesn't make you feel bad cause your credit is not good. The finance guy even came out of his office to meet us and… said he is here to help us and try to get our interest rate as low as possible. Every one is amazing! Never met a team that really cares the way Sumner Honda cares. Jamie gets a customer attention and makes you want to come in and look at cars. She makes the experience of buying a car fun. All of you Rock! Love the music!Honda of Sumner
by Emily808 on 08/17/2017updated 09/07/2017My sales person was really nice and really worked with me to make a deal on the car I wanted to purchase. In addition to this the car I bought had absolutely nothing wrong with it. No scratches, nothing wrong with the interior, and was the… cleanest car I had seen considering I was looking for a car for about a month. This dealership really works with you to get you the car you want!My CRV
by Lisascar2 on 08/16/2017updated 09/07/2017I was able to walk-in and get my car serviced that day and it only took 1 hour! Very courteous and understood my extended warrantee that I purchased when I purchased my car new. No hassles like I have experienced in the past with the… dealership in Spokane where I purchased my car new. Last year; in Spokane; I had to ask them to rewash my car as it was still dirty....this year in Sumner...WOW....car clean!Honda of sumner
by Rachel0221 on 08/19/2017updated 09/07/2017The lady that checked me in was friendly and checked me out was very friendly. She made sure I knew what was going on and how everything turned out.Reliable Service
by Jayarski on 08/28/2017Service department completed my additional requested items along with the scheduled service, on time and notified me quickly when my vehicle was ready.Frontier Purchase
by wdstafford on 08/26/2017There were no surprises, no games, everyone was professional, the facilities were clean, Sam was one of the best sales people I have ever worked with!Great Experience
by Seank123 on 08/11/2017updated 08/23/2017The professional and courteous service I received. My salesman, Brandon was eager to help and answer all of my questions and address my concerns. I felt like I was the only customer they had! Great Job!Sales personnel know their car models
by queenie70 on 08/07/2017updated 08/23/2017Salesman (Jorge) was very informative about the two models I thought about buying. Our conversation was low key and it helped me make a decision.service review
by Brendastauffer on 08/08/2017updated 08/23/2017Very friendly people. Satisfied with the work that was done. NOt so happy with the wash job. Black car with water spots all over it.Quick Service
by Edward98374 on 08/21/2017Quick attention upon my arrival. A loaner car to expedite the institution on the new part so that the old part could be removed without me waiting.Great experience
by Christy39 on 08/19/2017I had a recall on my honda accord and instead of sending me a letter they personally called me, i love Honda of Sumner. Very friendly, branden was great! I was in and out.
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