Honda of Sumner
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Customer Reviews of Honda of Sumner
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122 service reviews
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Always great service. Thanks Wendy and the team.
by Steve and Terri on 09/09/2022We can count on the service department to take care of us.Great Service
by Nikki Gordon on 09/02/2022They are great, even took me home so I didn't have to wait at the dealership, and picked me up when my car service was completed!!Oil change, basic maintenance questions
by Anita T on 08/27/2022The customer service was excellent. Wendy was attentive, concerned/listened and helpful. Wait time was within/close to what I expected. No expensive surprises. Waiting area was large and comfortable. I will definitely follow up w/further… repairs and regular service at Sumner Honda.Great and timely service!
by Mom on 08/24/2022Work completed in the specified time frame. Friendly and helpful staff.15,000 mile service
by Briana on 08/08/2022Quick and effective service.Great Service Team!
by Debbie on 07/25/2022Jeff Douglas was my contact person. He was courteous and knowledgeable. My car was ready on time (in fact, 30 minutes earlier than promised). I will definitely be back for my next scheduled maintenance!Quick and easy to bring car for service
by Liz on 07/11/2022Great jobQuick and Efficient
by Chris on 07/11/2022Good friendly service, coffee could use some improving.Still Good
by Hoke Overland on 06/28/2022Well have not been in since Covid since we keep our Honda in Scottsdale most of the time. Thought that things might have slipped like they have elsewhere, but things were easy and smooth.Always satisfied
by Debra wytko on 05/31/2022Rairdon Honda has such great customer service. They are helpful and friendly. I have always been satisfied with them. The sales person who helped me took his time And even showed me some things about my car I didn’t know. I have been going… there since 2013 and wouldn’t go anywhere else.Stellar Service!
by Amanda Bell on 05/12/2022Honda of Sumner was prompt to respond, got me on their schedule quickly, were professional and helpful, and turned my vehicle around quickly. Very impressed!Faster than a speeding bullet
by MH Weathers on 05/10/2022Superman service. Our car was out of action due to a rock stuck in the driver side wheel. Honda of Sumner fixed the problem 20 minutes after the car was towed into the dealership. We are stunned and very grateful.Satisfied Honda CRV Customer
by Michael L on 05/09/2022Great communication, knowledgeable professionals. Very good teamwork. Easy drop in service for oil changes, fast reliable, good communication while the vehicle is being service. Quick turn around on time as promised!Great service
by Julie T on 05/05/2022Service advisor didn’t push for maintenance I didn’t need and the team did a great job telling me what to expect time-wise and price-wise.A clean car is nice after servicing, just not mine.
by Doug on 04/11/2022I've had my Accord coupe for almost 6 years. Sumner Honda has done a bulk of my maintenance and repair work. While most service aspects are fine, for some reason, over the last three years, they stopped washing the car, vacuuming the front… mats, or even dusting the dash. It might be petty for some, but I appreciate the Extra Effort when they used to do that.90,000 mile service
by John on 04/07/2022Quick and efficient!Oil change
by Len on 04/06/2022Very fast, includes a car wash.right on time
by Chris on 04/05/2022Service very good and easy at this location, been coming to this location/dealership for years, never had a problem so I don't plan to go back to the old on.Outstanding Service
by Laura Beach on 04/04/2022I initially began my quest for an oil change & AC checkup with South Tacoma Honda. To be polite I can tell you South Tacoma Honda needs improvement when it comes to customer service… Honda of Sumner went above and beyond! A special Thank… you to Giovani for taking care of my Honda CivicService Rep was awesome
by Teri on 03/20/2022Giovanni was awesome. My checkin was quick and efficient. I asked for an additional service and he accommodated me on the spot. He kept me updated and was very friendly. Would use this service any time.
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