Lithia Chrysler Dodge Jeep Ram Fiat of Spokane
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Customer Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Spokane
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27 service reviews
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julie Winkler
by Amelia2018 on 06/12/2018Went in to get a extra key fob. This was my first appt at Lithia and I can't say enough about Julie she was over the top, home runner as my service advisor she answered all the questions about my Jeep Cherokee, I had just bought it and… wasn't sure how things worked on it I now feel very comfortable driving it. Thanks Julie PS price on key fob was kinda pricey.Great Service!
by Missiletech1 on 04/14/2018Lithia has done a great job servicing my Ram 1500. I have been quite pleased with the courteous and professional staff and the timeliness of services completed on my vehicle.Look out forced Service plans attached to lower interest rates.
by CodyRenner on 03/04/2018Watch for crooked finance guys selling extrened warranties with will get you lower finance rates. This is just a hook dont bite it. Walk away like I did and come back next morning with a new crew and got 3 points lower with no commitment to… service plan.After warranty work
by papajack58 on 02/22/2018My warranty had expired when my DEF level gauge had quit working. The dealership went to bat for me with factory Fiat/Chrysler and was able to get the replacement/ repair work done under the warranty coverage. Saved me a few hundred dollars… in repair costs.Lifetime Oil Changes
by Missiletech1 on 01/03/2018Wait time was a little longer than expected but not excessive...they seemed to be short handed that morning. Customer service was very good, no complaints. Would be great if they would do a courtesy wash :-)Julia treats customers right!
by JWebRam3500 on 10/01/2017Julia did a great job! She was very professional and had me in a rental car very quickly as soon as she learned the tech would need my truck overnight. Very impressed! Thanks for a great job! Customer service was her top priority!Friendly and Professional Service
by Missiletech1 on 09/17/2017Received friendly and professional service from Lithia Dodge-Chrysler service department. I had purchased OEM side-steps for my Ram 1500 and they were installed in less time than I had been expecting. Completely satisfied with the… installation and service team.car service
by northwoodsman on 07/09/2017updated 07/25/2017Upfront quote. Finished the job quickly.Cleanly add DEF to my truck
by Scotthamilton on 07/10/2017updated 07/25/2017Fast effective service, drive in, 10 minutes, drive out! Excellent Service!Jeep Wrangler Service
by Visigoth451 on 07/23/2017Scott Kovalesky and his team always do well by me.Very friendly
by 4Lindamaltese on 07/05/2017updated 07/17/2017Nice waiting room cool comfortable, work done in a timely matter. Our first was given back to us clean and neat. Love are little car fun easy to drive. Would come back here again give them a A+++ok
by haymaker2 on 04/27/2017updated 05/05/2017The only thing is wrong catalytic converter was not the right one but the right one is to come in soon. Scott has great PROil change
by OppiesOwner on 05/02/2017I came in for an oil change and to make an appointment to have the car looked at both were done ThanksGreat Service Department
by JBenesch on 04/03/2017updated 04/18/2017The service department from the start to finish has and is always very professional and is truly what keeps families like ours coming back! Take them to dinner and retain this group in Spokane, WA.You better hang onto her!
by Satsfied2 on 04/17/2017The service advisor (Julie Winkler) provided the best customer service I have received in a long time. This is in regards to not only your business but all retailers and services I have utilized. She was friendly, informative and… professional during my contacts with her both on the phone and in person. If I owned a business I would hire her away from you. She is a credit to your company. My customer satisfaction is at a high level because of her service. I will remain a customer because of her.good service dept.
by fiat500l on 03/29/2017I had my oil changed and tires rotated. Jason was very knowledgeable about the car and answered all my questions about future maintance.J.R.'s review
by Spzgeti on 03/18/2017updated 03/28/2017Service at this Jeep dealer is always great. Been going here 12 years. And, everyone knows me.Perfect Visit
by Dale__I on 03/23/2017Let's be honest... vehicle maintenance is never the highlight of your day. However, when you can show up, your service manager (Derek) is ready for you, your tech (not sure) has the part and is installing it as the paperwork is being… completed, and I'm out the door... keys in hand... barely had time to use the restroom. Thank you for valuing my time!Service on Renegade
by Nancy207470 on 03/08/2017I always get great service here. It's a busy service department but the explanations of service reformed is never rushed which I appreciate.Periodic Maintenance Service
by Bknboy73 on 12/05/2016This was an out of town Contract Maintenance Service performed on a vehicle purchased from a different Lithia Dealership in Missoula Montana. All the work was done in a timely manner and the service writer was very professional. M. YoungGreat First Time
by lenoracooper on 12/02/2016This was my first time using Lithia and I was super impressed by the customer service that I received. My Jeep had several updates that needed to be done and I was given a rental car, so that I would be stuck at the shop waiting. I was able… to get some Christmas shopping done, and received a call when my vehicle was ready.
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