Customer Reviews of AutoNation Honda Renton
Review type:
Great experience
Excellent experience
by MrsTopp on 05/01/2025I had a great experience and my vehicle repair was handled with clear expectations and time lines.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Used car purchase
by Dale on 06/29/2024I would give ZERO stars if I could to Honda of Renton, where I bought a used 2018 RAV4. They were TOTALLY DISHONEST about services to be performed I requested (and agreed to) during my test drive for evaluation by a Bellevue mechanic. I… had to get AutoNation customer service involved to get full resolution after I was ghosted by the sales rep. I asked for an oil change, transmission fluid change, and front-end alignment via text on my test drive, which they agreed to. None of these services were performed when I took delivery of the car.Hi Dale, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 526-5088 to discuss what we can do to help.
Great experience
by Jess P. on 04/04/2024We worked with James on the purchase of our Honda Odyssey and he was honest, straightforward, and kept us up to date on when our van would arrive. It was a great experience.Hi Jess, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very helpful and understanding
by Luis F. on 03/18/2024updated 04/03/2024The people at the dealership were very kind and friendly, they understood what we were looking for and helped us find the best car within our spending budget without trying to push us to something more expensive. The car was a great deal… and I would highly recommend coming here if you are looking for a used car in the Puget sound area.Very friendly and helpful
by Vilay S. on 04/02/2024Haven’t car shopped in a long time and I was wary in doing so but Jeffrey at Renton Honda was very helpful in showing and answering any questions or concerns that I had! Thank you so much Jeffrey!Hi Vilay, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Renton. If you have any further questions, please give us a call. We're always happy to help!
Purchase of used Infiniti Q50
by ThatR35guy on 02/10/2024The sales staff were all very helpful and efficient with getting me in and out of there quickly and hassle free. The repair shop also did a great job with paint correction on both the bumpers and wheels. Nor much help accommodating vehicle… delivery though.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
2024 Honda Civic Sport Touring Hatchback AutoNation Honda Renton
by kikomonster on 02/06/2024They gave me the best trade value offer for my car, good price for the car I want to purchase, good out the door total purchase. I got the car that I want and pretty happy with the overall experience. Kudos to RAJ (salesperson) and DUSTIN… (sales manager) who made this deal happen!Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Honda Pilot
by Wendy0908 on 01/31/2024James was an excellent salesman he made sure we would like the car and gave us an excellent service.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Great experience for my first car purchase
by Sarina on 01/17/2024After visiting a few Honda dealership around the city, AutoNation Renton gave me the best deal right off the bat. Chris F reached out to me when I first submitted my interest in an Honda HRV and was very helpful when I requested frequent… updates about the status of my car delivery. One of the other representatives, Omar, was extremely sweet and helped me understand the warranties that were available. I would recommend those interested in Honda’s to come visit this location.Hi Sarina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Renton and we hope to be of service again in the future.
My New CPO Car!!!
by NewToMePilot on 01/13/2024Jeff Burley was a great help! He helped find exactly what I was looking for as well as answering all questions & explaining features. He did not try to push me to rush & overall made this large purchase less stressful. Thanks!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Best dealership experience
by J Hagerty on 12/28/2023This Honda dealership was one of the best car buying experiences I’ve had to date. Jeff, my salesman was so friendly and not pushy at all. He was very mellow and made the experience very enjoyable. The Sales Manager Dustin was also a great… guy. They made the whole experience painless and gave me a fair price for my trade in. Every dealership should strive to provide a great experience. Thank you AutoNation Honda Renton, I love my Honda Pilot.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Renton. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Good buying experience
by Charni W on 12/21/2023It was great working with sales person Jacob Jamison. He was not pushy at all. He let me explain what I was looking for. We took the 2024 Honda CRV for a test drive and I was signing paperwork within 30 minutes. Jacob was kind, polite and… knew different features about the vehicle and answered all my questions. If you go to this dealership, ask for Jacob by name. You will have a great buying experience.Hi Charni, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Renton. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Couldn't fix my issue
by R_Daniele on 12/16/2023I bought my car here and when I took it inforsetvixe they couldn't fix the heater... told me I had to go to Bellevue instead. I did purchase the extended warranty.... Okay fine, I've called 3 times since to speak to someone about WHERE… inBellevue mycar needs to go and crickets. Meanwhile it's winter and the heating works in half of my car.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
Great Tune Up by Justin
by coolpapaabe on 11/30/2023Hi to all. The service center was full and it took longer to change oil but the place is huge and there is different gourmet coffee and chocolate available, TV was on for entertainment but the big difference is Justin, He made my day. Kept… me updated and texted some videos of chassis and under the hood. Overall 5 stars. Thank You JustinHi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
I forgot his name
by Chich37 on 11/24/2023He was wonderful. He saw I was handicapped and use a walker and helped me all he could. He was very kind and thoughtful.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Turned Purchasing A Vehicle From A Headache To A Stress Free Experience
by AmyJean on 11/19/2023Buying a vehicle can be an unpleasant and stressful process. However, the folks at Auto Nation Honda Renton are another story. Polite, professional, no pressure and reliable. As a woman buying a vehicle I will definitely come back to this… dealership again in the future. Michelle and Pablo were wonderful to work with.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Replacement for stolen car
by Dlknesal on 11/14/2023Such a helpful group of people. When I couldn’t get the car I wanted, Ray sat patiently and went over what I could get. He was so patient. He went back to pictures numerous times and never sounded frustrated with me. And the gentleman who… handled the financial end of it was just as helpful! I am definitely a devoted customer!Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
service
by Hashjoe on 10/24/2023No problem service. A very trustworthy service advisor(Bill Ackerman).Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
No car wash
by YP-FromBell on 10/02/2023As I have experienced good quality of service from Auto Nation Honda but from last 3 times they are not washing car and never telling me about that.Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 526-5088 -- we hope to hear from you soon.
Great Service - Covered Minor Manufacturing Issue
by YagerRenton on 09/14/2023I had the first oil change done on my 2023 Civic and they were fast and friendly. I also identified a couple missing screws in the wheel well that were apparently missed during manufacturing. They provided them free of charge.Hello, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
A Fantastic Purchase -
by Joy Gomez on 09/03/2023I wanted to share my overwhelmingly positive experience with AutoNation Honda, where I recently acquired a 2019 Subaru Ascent Limited Edition. From start to finish, this purchase has been an absolute delight. First and foremost, the team… at AutoNation Honda exhibited exceptional professionalism and knowledge. Though it's a Honda dealership, they had a remarkable understanding of Subaru vehicles, including the specific features and advantages of the Ascent Limited Edition. Their willingness to assist me in finding the perfect car, even if it wasn't a Honda, was truly commendable. The Subaru Ascent 2019 Limited Edition I acquired from AutoNation Honda was nothing short of spectacular. It was in pristine condition, both aesthetically and mechanically. It was evident that AutoNation takes great care in selecting and maintaining their pre-owned inventory. What truly stood out during this purchase was the transparency in pricing and financing options. There were no hidden costs or unexpected fees, and the financing team worked diligently to secure a competitive financing plan for me. The overall process, from test-driving the Subaru to completing the paperwork, was remarkably efficient. AutoNation Honda ensured that I didn't have to endure long waits or unnecessary delays, which made the entire experience stress-free. In summary, I'm thrilled with my Subaru Ascent 2019 Limited Edition from AutoNation Honda. The dealership's commitment to outstanding customer service, the quality of the vehicle, and their transparent approach to pricing have left a lasting impression. If you're in the market for a vehicle, I highly recommend giving AutoNation Honda a visit. They've exceeded my expectations and earned my trust. Thank you, AutoNation Honda, for making this car purchase an enjoyable and satisfying experience!Hi Joy, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Jess, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Presley Palmer on 04/07/2024