Kia of Puyallup
Customer Reviews of Kia of Puyallup
Review type:
Best purchase with no pressure
by NanaK2014 on 11/25/2015We purchased a 2014 Kia Forte and Rich Purdy was able to provide the best sales experience for us. He was very knowledgeable of his cars and after some discussion knew exactly what we wanted. He made us feel comfortable and there was… no pressure. I will be returning to Kia of Puyallup and Rich for my next purchase even if I have to drive up from AZ to make sure I buy from Rich. He is such a warm, compassionate person with a great personality. Just gotta love him.Great Service!
by PharaohD on 10/30/2015My wife and I went into Kia of Puyallup with a little bit of knowledge of what we were looking for. Rich Purdy helped us out so much with picking the right car for us. He is very knowledgeable, helpful and kind. We love our new car and… would recommend everyone that I know to go see him.We are so happy to hear that you enjoyed your experience with Rich and the Kia of Puyallup team. We are thrilled to hear that you love your new car, and sincerely appreciate your recommendation. We look forward to seeing you again! Thank you for your business. Ryan Sawyer, President
My Kia Purchase
by pamelan1 on 10/30/2015Everyone was very courteous..especially Rich. He worked very hard to deliver the car that would fit my needs. He worked my payment down to my budget. He never seemed pushy or arrogant. Tyler was amazing at explaining and worked to get… great financing. I appreciate all the great service and kindness. Im hooked on Kia's..my 1st Kia and I love it!!! And Lee worked very hard for me to get a great deal..Thank you so muchHi Pamela, We truly appreciate your review, and your kind words about your experience with the Kia of Puyallup team. We are happy to hear that you are loving your first Kia. Welcome to the family! We look forward to seeing you again soon. Ryan Sawyer, President
Great experience!
by Enoch_M on 08/28/2015updated 09/03/2015My wife and I were looking to upgrade our 2011 Sedona and decided to start Kia of Puyallup. I've grown accustomed to putting up the "seller shield" every time I walk into a car dealership, but this time was different. We were greeted by… Rich when we entered and I was pleasantly surprised that he was very cordial, got to know my wife and kids and even got my kids set up in a play area before taking the next four hours to ensure we found what we needed in our upgrade. Rich made it a point to simply assist us, not push us to buy a certain vehicle. We chose to purchase a 2015 Sedona and I am very happy both with the vehicle and the customer service we received. I recommend Kia of Puyallup and Rich to anyone shopping for a new vehicle.Thank you for sharing your positive experience with us. This is the kind of thing we love to hear, and we'll make sure to pass the praise on to Rich. We hope you're enjoying your new Sedona! Ryan Sawyer, President
The Best!
by mariannfs on 08/31/2015I first went to KIA of Puyallup in March 2011, and had the best car buying experience ever with Rich Purdy. I, and my husband, later returned for an oil change on my 2011 Sportage and ended up trading it in and buying a 2014 Sorento and… 2014 Cadenza. We love Rich Purdy and wouldn't dream of dealing with anyone else. He's a nice, fun, real person to deal with. PS we even came back randomly just this past July and bought a 2002 Corvette from him. Rich and the KIA of Puyallup crew are awesome! Mariann S.Hi Mariann. Thank you for allowing us to earn your business. We're very happy to hear you've had such good experiences with Rich, and we hope you're loving your vehicles. Stop by and see us anytime! Ryan Sawyer, President
WITHIN BUDGET...SOLD!
by LindaW083015 on 09/01/2015My daughter needed an upgrade in her car. Rich found her very doable options, but best of all, he made great suggestions that would last her several years. We appreciate the added advice so the positive experience doesn't just last until… you drive off the lot but so it carries forward and she moves forward in life. Thank you Rich P...And your side-kick Rick L is a great manager as well.Thank you for allowing us to earn your business, Linda. we're happy to hear Rich was able to help your daughter find the best car for her. We hope to work with you again in the future. Take care! Ryan Sawyer, President
Great Help from Rich Purdy!
by alexiahosier on 08/31/2015As soon as I arrived to the dealership I was greeted by Rich who already knew I was coming in. Rich helped me select a car that was in my moms price range fast and efficiently. He was very nice and fun to talk to. Rich definitely does not… sell like a normal car salesman, he was not pushy or aggressive with trying to make the sale. With him knowing my price range he was able to narrow down my options of what would be best for my wants and needs with a new car. He has even called me the day after purchasing my car to make sure things are running smoothlyThank you for your wonderful review, Alexia. We're happy to hear you enjoyed your buying experience with Rich. We hope you love your new car! Ryan Sawyer, President
Thank You
by Cruzinng on 08/29/2015Thank You Rich Purdy for your time, honesty, kindness and knowledge of the 2016 Kia Sportage that I purchased. Note I had emailed Kia because I was not happy about something and Rich called me and was very understanding, and I Did End Up… Pleased with the deal. Thank You Also for Taking The Time For Me and again being so understanding, assisting me with getting the Vehicle I Really needed and wanted.Thank you for your excellent feedback. We appreciate your business and we're very happy to hear Rich treated you well. We hope you're enjoying your new Sportage! Ryan Sawyer, President
Best Experience at a Dealership!
by panthersfbmom on 08/04/2015I was worried about car shopping as my last experience was terrible... but I arrived at Kia of Puyallup and was pleasantly surprised. I was not bombarded by pushy salespeople! Rich Purdy introduced himself and I immediately liked him.… Kind, funny and genuine. He actually listened to me and helped me find an amazing brand new Sorento for my busy family. Not only is the car amazing but Rich was upfront and honest and helped me make the best decisions to get into a new car. Ryan in finance was also upfront and went above and beyond to work the deal. We went back to the dealership a couple of times to finalize everything and each time, when Rich greeted us, it was like being greeted by an old friend or family member. We truly appreciate his insight and honesty - something I really wasn't expecting to receive at a car dealer. Thank you Rich for making this a great experience and thank you Kia of Puyallup for washing away the worry and fear about buying a new car... we'd recommend anyone, friends or family, to purchase at Kia of Puyallup. It's not just a one time deal, it's building an ongoing relationship! Sincerely, Mackenzie Crain Auburn, WAWe are so glad to hear you had such a good buying experience at our dealership, Mackenzie. We appreciate your positive feedback and hope you are loving your car. We hope to see you soon! Ryan Sawyer, President
Awesome
by chevlluvr on 08/01/2015Had an awesome experience buying from Rich Purdy. He was very helpful and honest about the SUV we purchased. He was easy to work with and funny too!Thank you for your wonderful feedback. We're happy to hear you had such a good buying experience from Rich, and we hope you're loving your new SUV. Ryan Sawyer, President
great car buying experience!
by cmaez94 on 05/20/2015They made the car buying process fast and easy. Scott Clyburn was my sales consultant and he was very knowledgeable about the cars on his lot. Wasn't pushy and advised me to do what was best for me.Thank you for allowing Kia of Puyallup to earn your business. We truly appreciate your kind words. We'll let Scott know he made the process easier for you. Take care! Ryan S., President
A Home Run
by ManBat55 on 04/25/2015Once again, Rich Purdy made our car buying experience quick and painless. This was the second vehicle we purchased from Rich and Kia of Puyallup.Thank you for allowing us to earn your business twice. We truly appreciate your kind words and are very happy to hear the buying process went so well. Congratulations!
great sales service
by wafles32 on 04/15/2015I wanted to let u know that Rich Purdy is awsome sales person. He has helped us buy 5 cars for kia of puyallup. We first went in 2010 so looked for a car for my fiance at time. He need a car because he is car was rear end and it was old car… that couldnt be fixed. Rich was the first person we meet there. He showed us some cars. We really liked the 2009 kia rio. We end up buying it. In 2011 a month after we got married we decide to trade in my 2005 car I had at time. Rich help us get a 2010 kia optima. I loved the car. 6 monthes later we in to get are oil change on are cars we ran in to Rich. While we waited to get are cars down we looked at a 2012 red kia rio. We werent looking for a car at the time. But we realized we need a safer car. So we trade the 2010 rio for the 2012 rio. In 2013 my husband and I wanted to get a better gas milage car. We went in to Rich to looked at 2013 cars. We end up getting a white 2013 kis rio. We leased it. This passed Saturday went in to looked for a blue car. I really wanted a blue car. So we trade my white car in for a 2014 kia forte. I loved this car. So Rich has be awsome sales person each time. I would recommed him to friends and family/.Great car buying experiance!
by Kurt1820 on 04/09/2015We had a wonderful experience buying a new 2016 Kia Sorento. Our salesperson Rich Purdy went out of his way to make sure my wife and I had a good experiance. He matched us with the perfect car to fit our budget and fit our family. Thank you… Rich and Kia of Puyallup for making our car buying experiance enjoyable, which with other dealers are typically anything but enjoyable.Love my new car!
by trg7 on 03/31/2015Bob Paul did a fabulous job of dealing with my stubbornness of only accepting a certain car with certain features. I highly recommend Bob to anyone looking for someone who will not pressure you or lose patience with you when you are being… difficult!First Minivan, First Kia...Awesome Experience
by JASwanson on 03/23/2015I was the person that swore I'd never drive a minivan. Not only did I just buy a 2015 Kia Sedona, I love it! We drove all the way from Camano Island to Kia of Puyallup because of the dealer reputation, incentives and massive selection, and… it was worth the drive. Our sales person (Rich Purdy), was knowledgeable, friendly and worked his tail off to get us best deal possible. We would absolutely recommend Rich's services (and already have in fact) to others. The process was quick and organized, which we appreciated given the drive we had to go home.EASIEST purchase EVER!
by supermom445 on 02/16/2015We just went to Look at the cars to get in idea of what would fit our needs. Rich Purdy helped us by asking questions about what we were looking for. He showed us afew cars and we left there LESS than 2 hrs later driving our NEW car home!… Easy financing! I LOVE my car and the service we got from Rich was BEYOND GREAT! We will go back again!Purchase of new vehicle
by rtoepper on 10/25/2012updated 08/04/2025Great experience at Kia of Puyallup. No run-around; up front. Sales person was great. Do not live close to dealership, but would buy from them again. Will recommend dealership to friends and family.very poor experience
by neverhappen on 01/27/2014updated 08/04/2025wanted to test drive alone, salesman went with. wanted to think about it overnite, they pushed until I left. got in my truck to go home, my truck was locked in 4 wheel drive. anyone that knows 4 wheel drive knows you don't drive them on dry… payment.Helpful, Courteous, No Pressure
by sigsam01 on 01/16/2012updated 08/04/2025The salesman was easy-going, helpful, and did not pressure us in any way. He made the process very comfortable for us to ask questions and do business. The financial person was thorough and courteous. They had a good inventory for us to… choose from. It is a good place to buy a car.Thank you very much for the kind review. We appreciate you giving us the chance to earn your business and taking the time talk about your experience. Hopefully you are able to take advantage of the free car washes and continue to visit us for service. Thank you again. - Ryan Sawyer, General Manager
I love my KIA Soul
by smbirch1952 on 01/05/2012updated 08/04/2025I went to KIA of Puyallup, looking for a new car. I was there less than 3 hours and I drove home in a 2012 KIA Soul that night. The sales people and finance people are the best! I've recommended KIA of Puyallup to all my friends.Wow, thank you for the compliments. We are happy you choose Kia of Puyallup for the purchase of the 2012 Soul (great car by the way!). Thank you for allowing us to earn your business and recommending us to your friends. We hope you enjoy your new Soul and don't forget to bring it back for the free car washes! - Ryan Sawyer, General Manager
Thank you for leaving us such wonderful feedback. We truly appreciate your business, and we're happy to hear we'll be seeing you again. Take care! Ryan Sawyer, President
by rsawyer1 on 12/01/2015