Chipman & Taylor Chevrolet
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Customer Reviews of Chipman & Taylor Chevrolet
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Warranty Coverage on Cetified Chevrolet Colorado
by gocougs on 09/18/2024I detected what I thought was excessive road noise. Upon close visual inspection to the undercarriage, it was discovered that the sway bar arm had become disconnected from the frame, and was constantly in contact with the front axle. New… part was ordered and repair was made in a timely manner to correct the problem.
The following reviews are more than two years old. They are not included in the overall rating.
2 service reviews
Great Customer Service
by ctolonie on 10/10/2022I called two days before we were leaving out of town just to see if I could sneak in to get my car serviced. I wasn't expecting it because I know how busy they are. They asked if I could leave my car and they would try to fit it in but they… had a full schedule. I left my car overnight and dropped my keys in the drop box. My car was done by noon!! They were so nice and I made sure to stop at the service area and thank them for fitting it in and getting it done so quickly....they were all very nice! It's so nice to have such a great place to go to and go above and beyond.Beware of this service Dept
by jhtba on 02/25/2012updated 08/21/2025I had the service department at Chipman and Taylor do warranty work on my Silverado. The repair involved the seat heaters and all of the driver memory functionality. When they called to tell me the repairs were complete, I dropped by before… they closed to pickup the keys. Later that evening my wife and I went there to get the truck. My wife drove the truck home and I followed behind her. I noticed that she was driving very erratically. When we got home she stated that there was something wrong with the gas pedal and that nothing they were supposed to fix, worked. The next morning I decided to take the truck for a test drive. As soon as I got into the truck I noticed that the gas pedal was 3 inches closer to me (the driver) than the break pedal was. I tried the button for the pedal adjustment, but it didn't work at all. Driving was extremely difficult because the gas pedal would stick, and then release all at once. As soon as I let off the gas, it would stick again. Within a mile of my house, I was pulled over by a police officer for speeding. I showed the officer the pedals and he understood and didn't write me a citation. The next Monday I took the truck back to the dealer. They found that the pedal cable was "hung up on something" and corrected that issue. After having the truck all week, they found that a driver's seat heater wire was shorting out the whole memory system. They corrected that and everything appears to work as expected. I'm not really upset over the vehicle not being repaired the first time; those things happen. I'm more upset with the fact that there was obviously no "Post-Work" inspection performed. That dealership placed me and my Wife in a very dangerous situation.
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