Skip to main content

Customer Reviews of Eastside Subaru

Review type:

Overall rating

4.9
4.88 out of 5 stars

(151 reviews)


Customer recommendations:

Yes (148)|No (3)

My 5th subaru car buying experience was best experience

5 out of 5 starsby Sandy on 09/03/2025

This is my 5th Subaru and 1st time at Eastside Subaru. Excellent experience. I knew what I was looking for and Artur contacted me when the vehicle was available for test drive. Very friendly and professional. Jose went through the paperwork clearly and also very professional. Thank you for helping me in this process.
  • Sandy, we're pleased to hear you had an excellent experience with Artur and Jose at Eastside Subaru. Congratulations on your new Subaru, and thank you for choosing us!

    by Eastside Subaru on 09/04/2025

Have feedback for this dealer?
151 reviews
Sort by:

  • My 5th subaru car buying experience was best experience

    5 out of 5 starsby Sandy on 09/03/2025

    This is my 5th Subaru and 1st time at Eastside Subaru. Excellent experience. I knew what I was looking for and Artur contacted me when the vehicle was available for test drive. Very friendly and professional. Jose went through the paperwork clearly and also very professional. Thank you for helping me in this process.
    • Sandy, we're pleased to hear you had an excellent experience with Artur and Jose at Eastside Subaru. Congratulations on your new Subaru, and thank you for choosing us!

      by Eastside Subaru on 09/04/2025

  • Getting my first car here!

    5 out of 5 starsby Julian Anderson on 09/02/2025

    Julian is very helpful to answer all my questions and walk me through every detail when picking up my very first car. Recommended if you are looking for sales consultant!
    • Julian, congrats on your new car! We’re so happy to hear Julian had the answers you needed and made your first buying experience a slam dunk. Enjoy the new ride! See you next time at Eastside Subaru.

      by Eastside Subaru on 09/02/2025

  • Amazing Customer Service

    5 out of 5 starsby April on 09/02/2025

    Mike was amazing, he was not pushy he showed me multiple cars before I found one I liked and he was able to get me a very good trade in value to seal the deal. I’m now the proud owner of a 2025 Subaru Forester Limited and I absolutely love it!!!!
    • April, congratulations on your new 2025 Subaru Forester Limited! We're glad Mike made the process so smooth and enjoyable. Thank you for choosing Eastside Subaru! Safe travels!

      by Eastside Subaru on 09/02/2025

  • Incredible and Empathetic Sales Approach

    5 out of 5 starsby Marc and Jessie on 08/27/2025

    Eastside Subaru is a true rarity in the auto buying world these days. Our sales person, Julian, and his manager, Ian, were kind, empathetic and patient with us as we engaged in the process. We had specific things we were looking for in the vehicle, as well as certain limits on the financial side of things. They worked hard to make it as painless as possible, which it honestly, refreshingly was. Julian stayed in touch with us but was never pushy or dismissive, even when we were overreaching at first for what would fit our budget. Ian was also very helpful in sending quote proposals to help us see how each of the different options would work out. In the end, they really went above and beyond when we came to a decision. We only had one other car and my spouse needed to stay with our child (and we didn't want to have to manage him at the dealership). They accommodated this by finding a way for us to complete the signing and also take delivery of the vehicle in the same day, an unexpected and much appreciated kindness. We're grateful we found them and are definitely going to come back now that we are officially in the Subaru family!
    • Hi Marc and Jessie! Thank you for sharing your fantastic feedback with Julian, Ian, and the team. We're grateful for your business and look forward to serving you and your family again in the future at Eastside Subaru. Enjoy the ride!

      by Eastside Subaru on 08/28/2025

  • Julian and Riza are the best!

    5 out of 5 starsby Julie Cristancho on 08/28/2025

    I recommend this dealer 100%. Julian was our Sales Representative and Riza was our Finance Manager. I’ll be honest: my husband and I had plans of visit at least 3 dealers to compare prices before making the decision of buying a new car. Julian was very kind, friendly, super patient answering all our questions on different models and most importantly he was honest explaining cons and pros. It was the best experience we had buying a car (and we have bought a few), so we decided to stay with Julian and seal the deal. Then Riza came in to the game, she made possible our financing adjusting the payments accordingly to our budget, she was awesome! We didn’t visit any other dealer, ended up buying an amazing Crosstrek and we enjoyed doing it. Thanks Julian and Riza!
    • Julie, we're thrilled to hear you had such a positive experience with Julian and Riza! We hope your new Crosstrek brings you years of joy. Thank you for choosing Eastside Subaru and sharing your feedback! Safe travels!

      by Eastside Subaru on 08/28/2025

  • Great service

    5 out of 5 starsby Justin pell on 08/20/2025

    They went above and beyond for us , we wanted a certain monthly payment and they nailed it . They even delivered the vehicle to us which they didn’t have to do . Very great service
    • Hi Justin, we're delighted we could meet your needs and deliver the vehicle at Eastside Subaru. It's fantastic to know you had a great experience with us.

      by Eastside Subaru on 08/21/2025

  • Great service

    5 out of 5 starsby Julia Jackson on 08/18/2025

    Amazing sales rep and great service. Julia worked hard with us to give us the deal we want. Very friendly atmosphere as well!
    • Julia, thank you for sharing your awesome feedback about Julia and the team! We hope to welcome you back to Eastside Subaru in the future. Safe travels!

      by Eastside Subaru on 08/18/2025

  • Eastside Subaru rocks!

    5 out of 5 starsby Patrick on 08/12/2025

    Super nice sales consultant Ben. Very easy and smooth transaction. No pressure, accurate pricing, no games.
    • Patrick, it’s great to read your feedback about Ben and our team. Thank you for choosing Eastside Subaru and for sharing your experience!

      by Eastside Subaru on 08/13/2025

  • Excellent Sales Experience!

    5 out of 5 starsby Rick S on 08/10/2025

    I contacted Eastside Subaru for a quote on a 2025 Outback, they were the only dealer that gave me great price within minutes of my request. I worked with Arthur, and if you are in the market for a hassle free sales experience this is the dealer to contact. I appreciated their attention to detail and no nonsense approach to get the deal done quickly. Thank you Eastside Subaru!!
    • Rick, thank you for choosing Eastside Subaru and for sharing your experience. We're pleased Arthur provided you with an easygoing and efficient sales experience. We strive to provide the best service possible here, and it means a lot to have your kind feedback. Enjoy your new 2025 Subaru Outback!

      by Eastside Subaru on 08/11/2025

  • Eastside Subaru Used Cars

    5 out of 5 starsby Ann on 07/26/2025

    The team was friendly, professional and fast. I worked with Justin, he made the experience as stressless and easy as possible, I was able to get the car I wanted in the price range I could afford. Thank you Justin and Eastside Subaru Used Cars for a positive experience.
    • Ann, it makes our day to hear Justin and the team made your car-buying experience stress-free and enjoyable. Thank you for choosing Eastside Subaru!

      by Eastside Subaru on 07/31/2025

  • Legacy Best

    5 out of 5 starsby Don96 on 07/27/2025

    Mike was friendly and did not pressure us; he let the car sell itself.
    • This review is great to read, Don! Thank you for choosing Eastside Subaru and for giving Mike a shoutout. Enjoy your new ride!

      by Eastside Subaru on 07/28/2025

  • Timely, good service, nice waiting areas, affordable!

    5 out of 5 starsby Jeff on 07/25/2025

    Timely, good service, nice waiting areas, affordable! Discounted some minor additional charges which was nice.
    • Hi Jeff, thanks for the glowing review! We're glad you had a great experience with our team here at Eastside Subaru. See you next time!

      by Eastside Subaru on 07/27/2025

  • Great Ride at Eastside

    5 out of 5 starsby Harmon on 07/23/2025

    Great ride at Eastside Subaru! Recommend John Yoshikawa- easy to talk with, informative and very responsive. We took the car home, thanks!
    • Harmon, thank you for recommending John and our Eastside Subaru team! Congratulations on your new car!

      by Eastside Subaru on 07/23/2025

  • Good experience

    5 out of 5 starsby Vinny on 07/20/2025

    Purchased a new 2025 Forester Limited. Great experience. The Salesman James and rest of the team were easy to work with, gave me useful information and answered all my questions in a timely manner. Was offered all the usual add-ons but no pressure to purchase them. Very happy with the purchase and experience.
    • Vinny, thank you for choosing Eastside Subaru and highlighting James' great work! We wish you many safe miles in your new 2024 Subaru Forester Limited.

      by Eastside Subaru on 07/21/2025

  • Buying My First EV

    5 out of 5 starsby Elizabeth L on 07/18/2025

    Ben was extremely knowledgeable and helpful as he guided us through the process and found me exactly the car I wanted. Thanks Ben!
    • Elizabeth, thank you for sharing your kind feedback about Ben and the team! We hope you are enjoying your new car. Safe travels from all of us at Eastside Subaru!

      by Eastside Subaru on 07/21/2025

  • Excellent service!

    5 out of 5 starsby RR on 07/07/2025

    Puts the customer’s needs first in recommending the right car. Not pushy at all. Very patient to go over all the details.
    • Your feedback is music to our ears! Thank you for choosing Eastside Subaru, we hope to see you again down the road. Have a great day!

      by Eastside Subaru on 07/11/2025

  • Great Experience

    5 out of 5 starsby Calum Bryant on 07/10/2025

    Eastside Subaru is excellent. They were very helpful, knowledgeable, and informative. We weren’t sure exactly what we were looking for, and James spent several hours showing us around their lot to help us figure out what we wanted. He and Ian were also very flexible, and worked with us to put together an excellent package on a car we absolutely love. We would highly recommend.
    • Calum, thank you for your confidence in James, Ian, and the team! We are thrilled that they took such good care of you and helped you find a great new ride. Thank you for choosing Eastside Subaru and for taking the time to leave such a fabulous review!

      by Eastside Subaru on 07/10/2025

  • Artur the great !

    5 out of 5 starsby Ernesto Trius on 07/04/2025

    Great experience at Eastside Subaru and an even better experience with Artur. Very helpful and professional every step of the way. I cannot give a higher recommendation.
    • Ernesto, thank you for sharing your feedback about Artur and the team! We appreciate your business, and we hope to see you again at Eastside Subaru. Have a great day!

      by Eastside Subaru on 07/07/2025

  • Good experience

    5 out of 5 starsby Andrew Clark on 07/03/2025

    Very agreeable pricing, service, and communication.
    • Andrew, your review means a lot to us here at Eastside Subaru!

      by Eastside Subaru on 07/07/2025

  • I had a fantastic experience at Eastside Subaru (Preowned)

    5 out of 5 starsby Theo on 07/02/2025

    Chris and Mitchell were friendly, low pressure, and incredibly helpful during my car buying experience. Negotiations on price and trade-in were easy and more than fair! Awesome experience and I highly recommend Eastside Subaru. (I bought a used Miata RF, and it was a blast driving her home on a gorgeous afternoon)
    • Theo, we are thrilled that Chris and Mitchell made your car-buying experience so positive! Thank you for choosing Eastside Subaru and for sharing your experience. Enjoy your new Miata RF!

      by Eastside Subaru on 07/07/2025

  • Great service

    5 out of 5 starsby Sara B on 07/01/2025

    A straightforward sales process without the typical dealer pressure or shakedown. Julian was professional and helpful the whole time! Highly recommend working with him.
    • Sara, we're glad to hear that Julian provided a professional and pressure-free experience at Eastside Subaru. Thank you for the recommendation!

      by Eastside Subaru on 07/02/2025

About our dealership

Creating Customers for Life!

We understand that every driver wants to shop for a car differently, so Eastside Subaru invites you to explore our New and Used vehicle inventory online or in person. Whatever you prefer, just know that our expert staff is renowned in the Eastside and Seattle areas for their ability to listen to drivers' needs, and help them find just the right car and/or services to suit their lifestyle.

What sets us apart
Our Love Promise is demonstrated by our partnership with local charities and non-profit organizations. We're proud to donate to ASPCA, National Park Foundation, YMCA, Gonzaga University, Teach for America, Meals on Wheels, Make a Wish, and many more.
As the proud recipient of the Customer Commitment Award in 2014, 2016, 2017, 2018, 2019, 2020, and 2021, we'll never stop trying to support our surrounding community. Eager to learn more about Eastside Subaru? Visit us today!
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area