Customer Reviews of Bowen Scarff Ford Lincoln
Review type:
Buy with confidence, even from seven states away
by Sean M Tremblay on 11/27/2019I live in Dallas, Texas and called Chris Kelly in September 2019 about a rare, low-mileage diesel 4x4 Ford Excursion that he had posted for sale at a very competitive price on Autotrader.com. I had a great conversation with Chris, but I… moved too slowly to grab it before another out of state buyer scooped it up. I moped around for several days before sadly resuming month six of my nationwide Excursion search. A few weeks later I saw the same Bowen Scarff ad pop back up on Autotrader. I assumed it was a mistake, but I called Chris again just to check. His deal had fallen through, and this was my second chance. I knew he and his manager were reluctant to do another “sight unseen” out of state deal on this truck, but I assured him I was serious and wired the funds that afternoon. I trusted Chris’ description of the vehicle, the photos on the ad, and the undercarriage photos Chris sent me, and I’m glad I did. With some emailing, printing, signing, scanning, and with several UPS envelopes, Chris made the purchase as painless as it could be from 2,000 miles away. I arranged transport for my new (18 years old) truck, and Chris coordinated the loading on his end, even on his day off. I was pleasantly surprised when the vehicle arrived. It was cleaner than I could’ve imagined, especially the interior and under the hood – where I even found a $500 cold air intake upgrade. At my request, Chris sent a writeup of the maintenance performed by the Bowen Scarff team. It was more thorough than I had expected. Another great surprise that gives me even more confidence in this truck. The Dallas County tax office gave me some trouble, and Chris and the Bowen Scarff team again rose to the occasion to get me the paperwork I needed to obtain a Texas title and registration. Great truck. Great experience. Great team. Thanks again, Chris, for taking a chance on another out of state buyer. We’re road tripping to Austin this weekend, and with baby #4 on the way, we’re looking forward to many family adventures in this Excursion.Best Dealer Ever!
by Outstanding on 11/26/2019Bowen Scarff is without question a top flight dealership and sales consultants Ron Olson and Rick Cuddie to be top flight as well-and that comes from somebody that worked for Chrysler Corp. in dealer marketing for 14 years.Hi, we are very happy to have provided you with such a positive experience! Thank you for the kind words you had to share about Ron and Rick. Have a wonderful day!
Happy Customer
by Michelle on 11/21/2019Recently purchased a used kia sedona from this dealership. My sales consultant Chris Kelly was easy to work with. We coordinated together to get all required info sent in so when I went to purchase the vehicle I was in and out. The car was… detailed nicely and looked brand new.Michelle, we're happy to hear you had such a positive experience with Chris! Thank you for your patronage and we look forward to your future visits!
Ford Ranger
by Nate on 11/20/2019Super quick and easy car buying experience. Caitlin was extremely helpful and promptly answered all questions without being pushy.Hi Nate, we are very happy to have provided you with such a positive experience! We appreciate the kind words you had to share about Caitlin. Have a great day!
2019 ford ranger
by Jonsen Palmer on 11/16/2019Quick easy and simple. Would recommend to others. Pain free and no pressure sales experience. Thanks Chris!Jonsen, thank you for your great review! We are happy to pass along your comments to Chris since he did such a great job helping you. We hope you have a great day!
Purchased 2019 f250
by C Case on 11/10/2019C. Kelly was great. Searched around to find the best option and price for what I was looking for and got me a fair price on my trade in. I liked the one price concept so there was not a bunch of hacking back and forth.We are very happy to have provided you with such a positive experience! Thank you for the kind words you had to share about Chris. We hope you have a great day!
Outstanding
by RCorsa on 11/09/2019Chris Kelly was an absolute pro. I was in and out with a new new Raptor in under 90 minutes. Great deal and amazing to work with. I will refer anyone who wants a Ford to him and Bowen Scarff.Best experience yet with buying a car
by Lynn and Eric on 11/05/2019Daniel was a pleasure to talk to and purchase our new Lincoln Navigator from. He was professional, knowledgeable, and personable without coming on too strong. That’s how we like it! Thanks, Daniel, for taking our car back into the dealer… the next day for some fine-tuning detailing. Very nice!Lynn And Eric, we're happy to hear you had such a positive experience with our team! Thank you for the kind words you had to share about Daniel. Have a great day!
Helpful and Understanding
by Kaleb L on 11/04/2019Chris Kelly was more than patient, understanding, and helpful as I worked on getting alternative financing for a Mercury Mountaineer. He stayed in contact without coming off as pushy and made the signing of paperwork very efficient and… easy. I'd buy another vehicle from both him and Bowen Scarff in the future.Kaleb, we are very happy we could provide you with a positive experience! We appreciate the kind words you had to share about Chris. Have a great day!
Great Experience
by DMF150 on 10/28/2019I recently purchased an F150 from Bowen-Scarff Ford and couldn't be happier with my experience. I worked with Chris Kelly and he did a fantastic job. He's a professional and does an outstanding job. He was always very responsive and… addressed any questions I had in a very timely manner. I appreciated the transparency. When I first came in to work with Chris he helped go over the numbers with me so I had an accurate picture of how the deal would work. I also appreciated the efficiency. When I was ready to go in for the purchase he had the car prepped and ready to go. But it wasn't just that, he had already put in the work to get the paperwork in order ahead of time to facilitate the process. This made for a smooth purchase. This was by far my best experience purchasing a new car. If you're looking to buy a new car this is a great place to go, call and ask for Chris Kelly - he does an outstanding job.Hi, we are very happy to have provided you with such a positive experience! Thank you for the kind words you had to share about Chris. We hope you have a great day!
Satisfaction at Scarf Ford
by Michael Whitten on 10/28/2019We were pleased with our experience at Scarff Ford. We feel that we found the best car for us. Ron Olsen was honest, calm and friendly to us and we were very comfortable working with him at Scarff Ford.Michael, we are very happy we could provide you with a positive experience! The kind words you had to share about Ron are greatly appreciated. We hope you have a great day!
Outstanding Dealership and Customer Service
by KW on 10/21/2019I emailed the dealership about a specific used car and within minutes I had a reply back from Chris Kelly. He answered all my questions and set up an appt. to come in and test drive the car. When we arrived he had the carfax report and all… the service and repairs the dealership had done on the car. There was no pressure sales at all. We test drove the car and decided to purchase. We were in and out in less than 2 hours. I would highly recommend working with Chris Kelly at Bowen Scarff.KW, we're happy to hear you had such a positive experience with our team! We appreciate the kind words you had to share about Chris. Thank you for your patronage and we hope you have a wonderful day!
2017 Escape
by Nancy F on 10/22/2019Chris really helped me in my selection and in the financing of my new carHi Nancy, we are very happy to have provided you with such a positive experience! Thank you for the kind words you had to share about Chris. Have a great day!
Chris Kelly Was Awesome!
by Cliff on 09/29/2019Chris was very informative about vehicle and if he didn't know the answer, he was quick to find someone who did. Chris is not your typical pushy sales person. I would also like to mention that the paperwork team where great as well. I was… in and out in a very short time. Their Coffee machine is amazing! You have to see it to understand.Cliff, we're happy to hear you had such a positive experience with our team! Thank you for the kind words you had to share about Chris. Have a great day!
C Max Energy
by Franz on 09/28/2019This is the second car I bought from Bowen Scarff Ford. Worked with Caitlin Peralez to buy a used C Max Energi in September. She was patient with me over the 3 days I had questions and searched for the right car. I had 3 tests drives… including with Bowen Scarff, when I finally made my choice Caitlin made the process easy.Hi Franz, we are very happy to have provided you with such a positive experience! The kind words you had to share about Caitlin are greatly appreciated.
Silvii for Ebonii
by Joe and Jacquii Jimenez on 09/22/2019Ron Olson was a pleasure to work with, once again. We recommend Ron Olson to all our friends and family for their auto needs. This is the second car we have had Ron assist us with because he listens to our needs and finds us the perfect… car. Thanks Ron!!!Hi Joe, thank you so much for your positive comments about Ron! We appreciate you taking the time to leave us a great review. Have a great day!
Always a great experience with Ron Olson at Bowen Scarff Ford
by Alan B on 09/21/2019This is my third time buying a new car through Ron Olson at Bowen Scarff. I can't imagine why I would buy a new car somewhere else. So smooth and easy. I made all the arrangements with Ron the day before by phone then picked up my new 2019… Fiesta the next day. It took less than 45 minutes at the dealership to finalize the paperwork! Outstanding service!Alan, we're glad you had such a wonderful experience with us! We appreciate the kind words you had to share about Ron. Have a great day!
No pressure, no hassle when buying used truck
by david on 09/16/2019Bought a used 2015 Ford F150 from this place. They were great to deal with, no pressure, provided the carfax report with no hassle and gave insight into how they determined price for the vehicle. Dealing with Chris Kelly, the salesman,… was also great. He answered all my question before the sale and the ones I asked after the sale quickly via email.David, we're happy to hear you had such a positive experience with our team! We appreciate the kind words you had to share about Chris.
Best Experience Ever!
by MattFowler on 09/02/2019Bowen Scarff Ford-Lincoln and Sales Consultant Caitlin Peralez were a pleasure to do business with. They provided the Best vehicle buying experience Ever! Caitlin was (and still is) there to assist and be as helpful as possible in finding… the perfect F 150 for my needs. From before I even stepped foot on the dealer parking lot, to during the entire process and even after! I love the no hassle "back and forth" negotiations that make other dealerships almost unbearable. This Dealership simply offers you the best price available and will do what it takes to make the car buying process go smoothly. I highly recommend Bowen Scarff and Caitlin Peralez to anyone looking for a relaxed, enjoyable and Very Knowledgable experience! Even if you have to make a commute to get there, it is worth it. Caitlin is a very down to earth sales women that is kind, understanding, knowlegeable and very approachable. Thank You So Much! I will never forget this experience and will send anyone I know to Bowen Scarff Ford-Lincoln and Caitlin Peralez!Matt, we're happy you found our staff to be so supportive during your experience. The kind words you had to share about Caitlin are greatly appreciated. Thank you for the great review and we hope you have a great day!
Brandon Hopper Excellent Service
by TonySutey123 on 09/01/2019Brandon Hopper helped us with the purchase of a 2019 Ford Expedition FX4 at Bowen Scarff Ford and provided excellent continued service and supportWe're happy to hear you had such a positive experience with our team! We appreciate the kind words you had to share about Brandon.
First Class
by Denis on 08/22/2019Recently purchased a car at Bowen Scarff, This is a First Class business. Caitlin is very helpful took time to answer all my questions. Thanks you for all your help. I totally recommend this dealership. DenisDenis, we're happy to hear you had such a positive experience with our team! The kind words you had to share about Caitlin are greatly appreciated. Have a great day!
1 Price Dealer, 1 Lifetime, 1 Place to go in Kent! Buy Bowen and Be Happy, with our best price 60+ years. Your perfect price, upfront and not a cent more. Non-Commissioned Sales Team. And our a 3 Day Return Guarantee.
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Sean, we are very happy we could provide you with a positive experience! The kind words you had to share about Chris are greatly appreciated and we will be sure to pass those on to him. Thank you for trusting us with this purchase from miles away. We hope you enjoy your first road trip in your Excursion this weekend with your family! Have a wonderful weekend and let us know if you need anything else
by Cady Mecham on 12/03/2019