Customer Reviews of Bowen Scarff Ford Lincoln
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317 sales reviews
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Awesome Car Buying Experience
by Harry_S on 01/22/2014updated 08/03/2025I got my car Sunday at this car dealer. The salesman Tim was very helpful with everything, and desptie the fact that we delayed him until 7:30 (with the dealership closing at 5 on Sunday), he was patient and informative the whole time. The… experience was literally refined to the point of enjoyable with the simple process and the salesman's efficiency and positive attitude.The best possible solution!
by petitjeanxiv on 03/14/2014updated 08/03/2025I am a very large person and needed a car quickly with enough room for me to be comfortable. I entered the used car sales floor late in the day looking for a possible Taurus. There were none available. I was working with Rick R. who even… though it was late and he was tired, brought around a Mercury Grand Marquis for me to take a look at. It turned out to be even better than the Taurus. I really want to thank Mr. R. for going out of his way to show me another car instead of just letting me leave thinking that the Taurus was my only option. I now own the best car of my life. Thank you.Love our new car
by rbuck2 on 03/19/2014updated 08/03/2025We recently purchased a 2014 Fusion from Bowen Scarff Ford and just wanted to express our gratitude for the professional manner in which our transaction was handled. Both Ken M. and Tom K. contributed to making this a stress-free and… pleasurable experience. The one-price, no- dicker policy was very much appreciated. Both Ken and Tom offered their insights and knowledge to help in our decision. At the time of making our acquisition, the familiarity of our new vehicle, and especially the Sync functions, were extremely helpful. Both sales professionals were friendly and we would not hesitate to purchase again from Bowen Scarff when the time comes. Thank you Ken and Tom for your time, knowledge, and patience.Love my car!!
by Ajjohnson on 12/12/2013updated 08/03/2025This was my second car from Bowen Scarff - my salesman was Hugh - he was awesome!! It was a pleasure with him as a salesman - he was honest and made me feel good about my choice - What more can you ask for in a salesman - I love my Ford… Fusion!! Thanks Hugh - when I am ready to trade this one in I will be back to you!!!Great Experience - Fantastic People
by Drew09 on 02/16/2014updated 08/03/2025Purchased my 2014 focus titanium from Ken M. Ken made it very straight forward and answered all of my questions quickly. This was my first new car purchase and Ken, and the folks @ Bowen Scarff made it a great experience! Even found me a… better deal that what we had discussed. After going through a couple of different dealerships and being haggled, Ken gave 0 pressure and was extremely accommodating. He quoted me a price, and this was the only place that didn't drastically change their tune when I walked in. This is definitely not your typical dealership and for all the best reasons! If you're in the market for a new vehicle and looking for a Ford - you need go no further!Worth the Trip
by Wild_Bison on 08/26/2013updated 08/03/2025It was with a little trepidation that I made a "sight unseen" purchase as large as a vehicle. Committing to travel expenses, and a 1500 mile drive home, without ever having laid eyes on the vehicle, was a huge leap of faith for me.… Bowen-Scarff made the whole experience completely painless. Rick C. was a pleasure to deal with. Multiple e-mails, texts, and calls answered all my questions, and put me at ease in the decision I made. Chris F. made the initial contact, and was waiting for me at the airport with a ride to the dealership. Showed me my new truck, and couldn't have been more helpful. Kari Weston was extremely proficient and pleasant. Two other salesman in the showroom also engaged me in enjoyable conversation while I was waiting. I arrived home, 3 days, and 1500 miles later, completely in love with my new truck! By far, the best experience I have ever had purchasing a vehicle! Bowen-Scarff gets my highest recommendation possible.Randy G.
by CalMustang on 01/22/2014updated 08/03/2025The level of service was great and no pressure sales was even awesome. Thank you Randy for your service and treating us like family. I also want to thank the rest of the team from service to the finance manager... Thank youA no-hassle buying experience
by Hank_Koster on 11/30/2012updated 08/03/2025We bought a new 2013 Escape from Bowen Scarff through Ken M. No games, no hassle, just a fair deal on a great new chariot. Thank you Ken for a stress-free experience.A very professional dealer
by jdg5 on 10/03/2013updated 08/03/2025From shopping to pricing then delivery I was very impressed. Felt well taken care of and treated professionally. Mr. Tim Z (Sales) did a superb job in all phases of my negotiations, sale, purchase and delivery. I will return to Bowen-Scarff… again and am pleased to most highly recommend them.Excellent, Efficient Service
by jenaemccleve on 11/04/2013updated 08/03/2025I was nervous to buy a car, but when I walked into the sales building I was greeted by several employees and invited to walk the lot with Chris F. Chris showed me several cars on the lot that met my specifications and narrowed the options… down to something I would like and could still comfortably afford. I had recently taken a significant drop in income, but Chris and the team at Bowen Scarff Ford spent a week helping me get financed for the car I wanted, and I walked away ecstatic. I love my new car, and I would HIGHLY recommend Bowen Scarff Ford in KentGreat as aways
by CSpirk on 02/27/2014updated 08/03/2025Great as always vehicle number 4 purchased from Bowen Scarff. Randy G.'s no pressure let the vehicle sell it's self approach is great. Love knowing the price when looking online and at the dealer. No need to bring you lawyer in for 3 hours… of hard nose price wars when looking for the best deal. In this day and age we can't list our prices online ?Going the extra mile
by Canuck_Chick on 09/06/2013updated 08/03/2025I had a wonderful experience buying my VW Passat TDI Wagon from Bowen Scarff Ford Lincoln. From the moment my husband and I found our "dream car" on line, to the moment I proudly drove it off the lot, everything was great. Steve L. was… awesome! He really "went the extra mile" (literally! He picked me up at the airport! On his day off!!) and made sure everything about the purchase of my vehicle went smoothly. What a great team at this dealership, it really wasn't like the "used care salesman" everyone fears - it was a group of professionals who really made the experience enjoyable and reassuring. Thanks Steve and all the guys and gals at Bowen Scarff!! I drove my car home to Idaho with no worries or cares, everything about it was so much better than expected or hoped for.Randy G. is Good.
by Victor62 on 11/26/2012updated 08/03/2025I've bought cars in several states over the last 30+ years and this was one of the best transactions I've made. Friendly straight forward staff and people that made an effort to make the process easy. Right down to getting me a box for my… things from my old car. While I didn't have to haggle, Randy and the staff managed to give me top dollar for my used car and didn't flinch. Happy to buy from Bowen Scarff Ford in the future.Tim Z.'s help with purchase
by davidb0990 on 10/31/2013updated 08/03/2025Excellent understanding of product and generally positive attitude while helping me with answers to my questions. I look forward to a long lasting relationship with the dealership and with Tim in particular.Great experience
by dotley on 07/22/2011updated 08/03/2025My wife and I have purchased two vehicles from them, service is always great, no pressure to buy, they give you time to look it over and give all the information you need upfront.Great car, great service
by AndersonBill on 12/06/2013updated 08/03/2025Ive purchased several new cars over the years and I have to say buying from Bowen Scarff Ford was by far one of my best new car purchase experiences Ive had. I leased a new Ford Fusion after turning in my leased 2011 Ford Fusion. The 2014… Fusion is an upgrade to the one I had and well worth the extra few bucks I paid for the new one. Thats due to the great no dicker deal I got. If youre going to get a new Ford, Bowen Scarff is THE place to get it.sale by Dan Forward, Fleet Sales
by ndpistole on 07/23/2011updated 08/03/2025I have worked at several Ford dealers in the Puget Sound area. Bowen Scarff Ford is the only place I would consider for new cars, service, or parts. I consider the staff of these departments and the management personal friends and would not… consider taking my busines anywhere else. Honesty, integrity, and great service from all the staff.Tim Z. and the Bowen Scarff team are awesome to work with!
by mingo3 on 05/09/2014updated 08/03/2025We just bought our 2nd vehicle from Tim and I can't rate him highly enough. Professional, always available, promises kept and clear explanation of pricing. They actually beat our expectation on delivery of our new vehicle. Nice job Tim!New F-350
by john760 on 06/09/2014updated 08/03/2025Great Service, very professional. Needed a company truck and Ron made it very easy. The price was right and the truck had all the features we were after. Thank you2nd time around
by Abuckn on 07/28/2013updated 08/03/2025This was my 2nd purchase from Bowen Scarff Ford - see less as the last time. I emailed back & forth with Steve L. until he found the perfect car for me. I drove down Saturday morning & drove home in my new car Saturday afternoon. The no… dicker sticker is the best.Randy G. is great!
by twofish on 06/01/2014updated 08/03/2025This is our third car purchased from salesman Randy G. at Bowen Scarff. Truly no pressure! We will keep going back as long as he works there!
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About our dealership
1 Price Dealer, 1 Lifetime, 1 Place to go in Kent! Buy Bowen and Be Happy, with our best price 60+ years. Your perfect price, upfront and not a cent more. Non-Commissioned Sales Team. And our a 3 Day Return Guarantee.
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service