Toyota of Tri-Cities
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Customer Reviews of Toyota of Tri-Cities
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Exceelent Sales Experience
by Roy Peterson on 02/29/2024Just purchased a 2024 Prius Prime from Toyota of Tri-Cities on 26 February. My salesperson was Mikki Chandler who was absolutely amazing and a pleasure to deal with. She is very knowledgeable on the Toyota product line and has automobile… mechanical experience in her background. All the team members at the dealership that I interfaced with were great and I never felt any pressure during the sales process. I will say this - Toyota Tri-Cities is doing it the right way as a dealership and how they value Customers. I would definitely purchase a vehicle from them in the future and highly recommend the dealership and of course Mikki Chandler.All Star Salesman
by Lee4755 on 09/19/2023Our salesman Jeremiah welcomed us with warmth & ease. No pressure, friendly service, time for our questions with understanding and willingness to help in every aspect. Made our whole interaction with him to buy our RAV4Hybrid an extremely… pleasant experience! Love this perfect vehicle in every way!
The following reviews are more than two years old. They are not included in the overall rating.
8 sales reviews
Awesome customer service
by MunguiaMax on 06/10/2017Very happy with this dealer and the car salesman . Very professional and take the time to get the customer the car they need.Awesome purchase
by Michelley01 on 04/21/2017Hanh did an amazing job selling me my car and was helpful when trying to work with my budget. Everyone was friendly and very welcoming.Great Experience!
by KariB_99352 on 04/01/2017We contemplated trading in my 2014 4Runner for a 2017 & decided to proceed with doing so after meeting with Mac Hinrichs of Toyota of Tri-Cities! He gave us a very impressive offer on our trade-in & made the transaction as smooth as… possible! Since the purchase of our new 4Runner, Mac has been in contact w/ us a few times & has proactively scheduled a time to get our remote start installed & our first service appointment in four months!WOW is right! 2 gorgeous cars in our garage now!
by tunein1 on 03/14/2017We traded in 2 cars for 2 new cars. Mine is a 2017 Rav 4, dark blue metallic, beautiful color! My husband is a 2016 Sequaio a metallic grey. He had his eye set on driving one for a long time. I knew once he did, he would be sold. My Rav4 is… perfect for me. Fits me to a tee. BUT, our Salesman Zach L. was top notch! He knew what he was talking about when it came to the cars details. He was very courteous, and offered help in any way he could to get the transaction completed promptly. My husband knows a few of the staff already so we knew our day was going to go in a positive direction. Highly recommend Toyota of Tri Cities & Zach L for your salesman!Great sales help
by wbarraza on 03/10/2017Great car. Great price. Salesman was great to work with. Nothing like you expect in a salesman. Easy going. Noel made sure I was getting what I wanted. And I got it at a great price.Great Guy!!!!
by igor4062 on 02/27/2017Recently I purchased a vehicle from Toyota Of Tri-Cities. And thanks to the great help of Ted in the used cars service, I left the lot with a great car! Really recommend everyone to talk to Ted when looking for a car. He makes everything… possible and texts you back to make sure everything is good with the vehicle. All I can say is Toyota has some great guys like Ted! Its a great place to visit!Great experince
by astr1234 on 01/26/2017Thank you Chris Duran for your excellent service! My parents are happy with their new-to-them Certified car! Thank you for taking the time to show them how all the buttons work and being so patient with them. We will definitely come back to… Toyota of Tri-Cities for our next car purchase!Very Professional
by hayguy on 02/07/2015This dealership is very professional in its operation. All personnel are courteous and helpful. They are very customer oriented and seem eager to make your visit as pleasant and comfortable as possible. Almost Lexus like.
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