INFINITI of Tacoma at Fife
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Customer Reviews of INFINITI of Tacoma at Fife
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Al Baz of Tacoma
by Omar Janmohamed on 09/15/2023
Al Baz is an incredible auto sales representative and extremely helpful. Al has truly made our experience at Infiniti of Tacoma great! We will be coming back for our next vehicle purchase!
55 reviews
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Water pump leak
by Infiniti Q60 owner on 02/18/2022Andrew at Infiniti service dept provided excellent. Service ! Diagnosed and fixed the problem in 2hours. Also washed and vacuumed my car for her😬 Great service!Work was fine. But there is a serious discrepancy on price quotes
by Michael on 02/06/2022The work as usual was good and on time. My issue with this service is the difference in the quote price and actual amount paid. When I booked this services online the quote for the premium service was $1429 plus tax and disposal. When I… arrived at the dealership, I was told that the price was $2499 plus tax and disposal. If it wasnt for Brandon knowing my service record so well. Unfortunately he said he could not match the quoted price. I would have paid almost $3000 ( double the quote when I booked!!!). In my opinion that is an unacceptable practice. This needs to be fixed at whatever level has the ability to do so. It puts your services representatives in a very difficult position to work with customers when they see such a large price discrepancyGreat place
by Veronica Ledesma on 01/16/2022Al was a great awesome salesman. Will recommend him. He’s more than a five star.Very Disappointed
by Gina on 01/13/2022My 30K maintenance should have been uneventful, but this dealership took every opportunity to try to pile up unnecessary “critical” expenses. They had my vehicle for over 24 hours, but when I picked it up the next day it was not washed or… vaccinated. I had to wait around for this basic service.The best Dealership ever!!!
by Dennis Johnson on 12/04/2021Brandon on Service is fantastic. John in detailing the best. Meticulous in his work. The entire team couldn’t be better. Infinity of Fife should be the boilerplate for all Dealerships!!! They are the best.Sales
by Al on 09/25/2021AL was great awesome guy easy to work with.Thank you for your review!
Great Service
by Steven on 09/06/2021Great workmanship and great serviceThank you for your review! We are happy the visit went well!
They did what they say and they say what they did.
by Paul Stan on 07/31/2021They did what they say and they say what they did.Perfect as expected.
by R Abitia on 07/18/2021It's nice to sit and enjoy an espresso while waiting for your service to be completed. Just missing one thing, Otis Spunkmeyer Cookies.General Maintenance
by Keith E on 07/01/2021Carrie was/is awesome! A true professional. From her warm greeting to keeping me informed every step of the way. My vehicle was serviced and cleaned in record time.Excellent Service
by Doug K on 06/16/2021The Service Department at INFINITI of Tacoma at Fife is the best. Oscar did an amazing job. Highly recommend this facility. Wonderful people, amazing service.Brandon is awesome. Straight to the points.
by Daren Holter on 06/13/2021Had car in at the last minute. Car was serviced, detailed and new trunk cover installed in less then an hour. I have always relied on Brandon to keep my car running at its peak. He has never let me down in my 3 plus years since buying our… last car at Infinity of Fife. Keep up the good work!!!!!Easy to work with.
by Glen on 03/31/2021Easy purchasing processGreat No Nonsense Sale
by Do It Again Davis on 03/21/2021Al Baz is the man! We found the car we wanted went in and got hooked up with Al. He listened to what we needed and where we needed to be and very simply made it happen. This was the most transparent black and white car buying transaction… I’ve ever had. Chris in the finance department was very down to earth, understanding and easy to work with. Infiniti is a great place to car shop! Go check them out!Excellent service
by Kvr on 02/20/2021Brandon is my service rep and he make sure everything is good on my qx60First Class Dealership
by Tom G on 02/04/2021Everything about purchasing the car to scheduling service to how we are treated as customers has been great. Purchased a lot of vehicles in my time and this is by far the best experience we have had.A1 Service
by Sean B on 01/30/2021Always an excellent experience when I take QX60 to Infiniti Tacoma at Fife. Carrie takes great care of us and is always willing to answer any questions. The service is great and finished in a timely manner!Brandon is GREAT!
by Martha B on 01/29/2021I brought my car in for regular maintenance, alignment, and water leak. I was given a loaner for them to figure out the issue. Brandon was in communication the whole time and professional as always. Also, the dealership added a pet… section to the waiting area which was a very thoughtful touch. Thank you for the great service as always!Star service
by Tammy Harris on 12/11/2020updated 12/17/2020This is the second time buying a car from this dealership and both times have been smooth.Ask for AlInfiniti QX50
by JY on 11/28/2020It was a great experience purchasing 2020 Infiniti. The salesperson, Al, was very helpful and we are happy with our purchase. The showroom is open and nicely decorated. Staff we encountered were all very courteous and professional.Infinity QX60 Fox’s
by Paula Fox on 11/22/2020Al Baz worked very hard to get us in the vehicle we liked with a price we could agree on!
About our dealership
Thank you for taking the time to complete the review on your experience. We appreciate your business.
by STEVEN RENARD on 09/19/2023