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Customer Reviews of INFINITI of Tacoma at Fife

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55 reviews
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  • Professional

    5 out of 5 starsby MF on 03/24/2025

    Professional and fast service.
    • Mf, we are so pleased you enjoyed your visit!

      by STEVEN RENARD on 03/26/2025

  • Amazing experience as always in the Infiniti of Tacoma at Fife!!!

    5 out of 5 starsby Jonathan Burgos on 12/27/2024
    updated 01/03/2025

    My recent QX60 service at Infiniti of Tacoma in Fife was a breeze. They were punctual, kept me informed with texts and emails, and the service advisors were friendly and explained everything clearly. Highly recommend!!
    • We are so pleased you enjoyed your visit to INFINITI Of Tacoma At Fife!

      by STEVEN RENARD on 01/22/2025

  • Expert care!

    5 out of 5 starsby Jen on 12/20/2024

    Eric was simply the best, he actively listened while ensuring any and all questions I had were addressed. He sought solutions to existing and even potential problems. I have an older infinity but he treated my vehicle concerns as if it was a recent purchase. I would gladly work with Eric again!
  • Al Baz of Tacoma

    5 out of 5 starsby Omar Janmohamed on 09/15/2023

    Al Baz is an incredible auto sales representative and extremely helpful. Al has truly made our experience at Infiniti of Tacoma great! We will be coming back for our next vehicle purchase!
    • Thank you for taking the time to complete the review on your experience. We appreciate your business.

      by STEVEN RENARD on 09/19/2023

  • Service quick, easy and thorough

    5 out of 5 starsby Todd B on 05/30/2023

    Had Oil Change and filter replacement. Jerry was right there also answering my questions. Love dealing with them.
    • We appreciate your positive review about your recent experience with us!

      by STEVEN RENARD on 06/10/2023

  • First Class Service

    5 out of 5 starsby TLG on 05/30/2023

    We purchased our Infiniti at this location and had all service work performed here as well. The service has always been great and recommend this location for sales or service.
    • Thank you again for taking the time to let us know how we did! Thank you for your business!

      by STEVEN RENARD on 06/10/2023

  • QX50

    5 out of 5 starsby A Beck on 02/28/2023

    Our experience with the sales representative (Al Baz) at Tacoma Infiniti was excellent. We saw the car we wanted on the internet, made an offer and the car was shipped to us in two days. It's even better than we expected. I highly recommend Tacoma Infiniti if you are interested in Infiniti
    • We appreciate your positive review about your recent experience with us! Happy you enjoy your new vehicle!

      by STEVEN RENARD on 03/14/2023

  • They did a great job finding the problem. Went above and beyond to fix it.

    5 out of 5 starsby Tom W on 11/10/2022

    Andrew the service consultant made sure I was well taken care of and had a car when I had to leave mine. John with customer care also went out of his way to get my car back to me. They are a great dealership to work with.
    • Thank you for your kind review and comments for Andrew and John!

      by STEVEN RENARD on 11/14/2022

  • Expect Excellence

    5 out of 5 starsby Suzanne on 09/10/2022

    Very accommodating and professional.
  • Service Dept is the BEST!!

    5 out of 5 starsby Natalie T on 09/05/2022

    The service dept is Gr8! Andrew takes care of my car- quickly and thoroughly👍🏼😃.
  • Best Customer Service

    5 out of 5 starsby JaMar Kemp on 07/27/2022

    Great environment, top notch customer service from all the Advisors but If you are fortunate to get Andrew as an service advisor. He gives VIP service for the time you enter till the time you leave.
  • Oil change

    5 out of 5 starsby Bob Owen on 07/24/2022

    It’s a very nice facility with a large screen TV, snacks, coffee, tea and cold drinks in the lounge.
  • Fife infinity

    5 out of 5 starsby Dan D on 06/28/2022

    Clean and courtesy shines through
  • Excellent service

    5 out of 5 starsby Dora on 06/25/2022

    I bring my car here and have all of my servicing here, as well. I am very happy with all of it. Andrew was very professional, knowledgeable, helpful and goes above and beyond to make sure everything is done well and that his customers are happy. I appreciate this kind of personal approach in service very much.
  • Above and beyond service

    5 out of 5 starsby GSteig on 05/20/2022

    Great service department. Kept me in the loop with issues on my car and worked on my behalf to get repairs covered under warranty.
  • Service

    5 out of 5 starsby JP on 05/07/2022

    I had my oil changed and the 15000 mile service check. Everyone in the service department were very kind and efficient. Very happy with the service.
  • Excellent Service!

    5 out of 5 starsby Sarah on 04/08/2022

    Andrew was extremely helpful and speedy in getting my car taken care of!! Very thankful for such great service!
  • Great customer service

    5 out of 5 starsby J Baradat on 03/26/2022

    Very friendly and professional customer service. My oil change service was quick and efficient and I was kept up to date while waiting.
  • Excellent communication

    5 out of 5 starsby Jenkins on 03/23/2022

    Brandon has always been helpful and pleasant. Response very quick and friendly Issues did come up and were resolved quickly
  • Great Service from Juan from Infinite of Fife

    5 out of 5 starsby Theresa on 03/23/2022

    Appreciate the timelines of making an appointment, Juan for his scheduling and thoroughness with a complete service and analysis and great QX60 loaner!
  • They REALLY Care

    5 out of 5 starsby Very Pleased on 03/18/2022

    I brought my car in for service at Infiniti of Tacoma in Fife and they were very thorough. They explained what services needed to be done without putting any pressure on me. They took care of everything that needed to be done and got me in a loner car. Brandon was excellent and I'm glad he was our service rep.

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