Valley Buick GMC
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Customer Reviews of Valley Buick GMC
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12 service reviews
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Not Good Service
by AlanRob on 12/07/2020Very polite, however the service is horrible. If you ask for a detail might want to clarify the exact action included. Went in for multiple problems and the vehicle is worse than it was before i took it in. I called and left a voicemail… after i got on road and not one return call. All my safety and electronics are going nuts and or don't work anymore. I will be finding a new dealership for purchase and service.Great Service
by LLJ on 09/07/2018updated 09/12/2018Toby and company really know how to treat a customer, and they are so humble about it. I took my Buick Park Avenue, early model, in for service. The crew there is both professional and courteous, and they handled all problems with class.… I will always consult these fine folks whenever I experience difficulty with my vehicle. God bless them all.Best in Auburn
by Prinipaltim on 05/12/2018Family oriented and run dealership. Service department is exceptional.Thanks for your kind comments about our dealership!
Oil change
by Rvlynne on 08/13/2017updated 09/13/2017I wish they had checked the battery the first time. The check list said "maintenance free" but I had to ask them if the battery was still "good". They had to open it up (after finding the correct wrench). The battery was in fact needing… replaced.Broken A/C
by 2014SierraSLT on 07/07/2017updated 07/18/2017Had a broken a/c system when I was just out of warranty, but Jessica in service found the hard-to-find part to get me back on the road again! Great people who work there.Amazed once again
by craigparrish on 06/13/2017updated 06/22/2017In and out in 30 minutes with diesel pickup oil change and tire rotation. Great staff and very knowledgeable regarding my vehicles.Valley Buick GMC
by Rudahead on 05/02/2017We as a company have chosen Valley Buick GMC for service on our light trucks. We run 7 Silverado out our location. Valley has always been Awesome to work with.All out to get what I needed
by craigparrish on 10/04/2016updated 10/15/2016Ordered several items for my new Acadia. Bill in parts went the extra mile to make the items works for me.Great experience
by Roypalmer on 07/27/2016updated 08/08/2016Very friendly and professional Carl in service great guy highly recommend this dealership. .Great Service at Valley Pontiac buick GMC!
by kayejack on 01/10/2008I have been a regular customer for several years. From regular repairs, to body work, to warranty service, and most important, after warranty service to repair expensive manufacturer defect. The dealer fixed at no charge to me and went… after GM for costs. The service is always quality. Staff are polite and professional. How many places can you spend your hard earned cash and feel confident that the money was well spent? At Valley Pontiac GMC I do.Body shop repair
by shakah on 08/15/2007I had to go in to get my truck fixed after it was broken into (busted lock). Very professional and polite. The job took excactly as long as they said it would take. Best price in town. They didn't try to add other items to be fixed to… the bill, unlike other estamates I had gotten. If the sales staff is as good as their body shop, I know where I'll be buying my next truck. A job well done to Brandon Wright! In a world where it seems that everyone is trying to make a buck off of you (or your insurance company), this is very refreshing.Use extreme caution
by water7 on 08/30/2011updated 05/20/2025Forgot to lube a pickup truck with 13 fittings, overcharged I had to point it out. Will want to fix a lot more than you want
About our dealership
We're so happy to be of service! Thank you for your wonderful review!
by steph_e on 09/27/2018