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Customer Reviews of Checkered Flag Toyota

Review type:

Overall service rating

5.0
4.97 out of 5 stars

(867 reviews)

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867 service reviews
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  • Happy 4Runner Buyer

    5 out of 5 starsby Jeannine on 08/28/2025

    Friendly easy service. The complimentary shuttle is extremely helpful.
    • Thank you for your wonderful review, Jeannine! I appreciate your kind words about the friendly and efficient service at Checkered Flag Toyota, and I'm also glad that the complimentary shuttle was helpful for you. We look forward to seeing you again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/29/2025


  • Maintenance Schedule

    5 out of 5 starsby Antonio on 08/27/2025

    Short waiting and nice waiting area.
    • Thank you for your positive feedback, Antonio! I’m glad to hear that you enjoyed our waiting area at Checkered Flag Toyota. We truly appreciate your support and look forward to seeing you again next time! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/27/2025


  • Spectacular Service

    5 out of 5 starsby Stacy on 08/27/2025

    Friendly service. Clean lobby. Text updates on vehicle status. Shuttle service. Car wash service.
    • Thank you for your wonderful review, Stacy! We're delighted to hear that you appreciated our friendly service, clean lobby, and the convenience of our text updates and shuttle service. At Checkered Flag Toyota, we strive to provide an exceptional experience for our customers. We look forward to seeing you again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/27/2025


  • Another good experience with Checkered Flag Service

    5 out of 5 starsby William on 08/24/2025

    Courtesy, professionalism, efficiency
    • Thank you for your positive review, William! I greatly appreciate your kind words about the courteous, professional, and efficient service you've experienced at Checkered Flag Toyota. It’s our goal to provide the best service possible, and I'm glad to hear we met your expectations. We hope to see you again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/25/2025


  • The pothole took front driver side.

    5 out of 5 starsby MD on 08/23/2025

    They took care of me immediately, even without an appointment.
    • Thank you for your fantastic review! I'm thrilled to hear that we could take care of you quickly, even without an appointment. At Checkered Flag Toyota, we strive to provide prompt and attentive service to all our customers. Looking forward to seeing you again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/24/2025


  • Amazing Dealership

    5 out of 5 starsby Mack on 08/23/2025

    Availability of appointments was excellent, friendly staff and quick turnaround on the maintenance.
    • Thank you for your wonderful review! We're thrilled to hear that you found the availability of appointments excellent and that our friendly staff provided you with a quick turnaround on your maintenance. We appreciate your support and look forward to seeing you again at Checkered Flag Toyota! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/23/2025


  • Service report.

    5 out of 5 starsby Roderick on 08/22/2025

    On time service with help from service writers who explain what needs to be done. Courtesy wash and vacuum is very nice.
    • Thank you for your kind words, Roderick! I am thrilled to hear that you appreciated our on-time service and the assistance from our service writers at Checkered Flag Toyota. It's great to know you enjoyed the courtesy wash and vacuum as well. We look forward to seeing you again for your next service! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/22/2025

  • Tundra 70k service

    5 out of 5 starsby Michael on 08/21/2025

    Immediate comms between service and I.
    • Thank you for your review, Michael! I appreciate your feedback regarding the communication during your service experience at Checkered Flag Toyota. If you have any specific concerns or suggestions, please feel free to reach out to us directly. We value your input and hope to assist you again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/22/2025

  • Checkered Flag Toyota

    5 out of 5 starsby Katherine on 08/21/2025

    Our service rep was knowledge and wonderful. It was a great experience. Thank you!
    • Thank you for your wonderful feedback, Katherine! I'm delighted to hear that you had a great experience with our knowledgeable service representative at Checkered Flag Toyota. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/22/2025

  • Quick professional service.

    5 out of 5 starsby Vance on 08/19/2025

    The email notifications kept me up to date on the status of my repair. Service advisor was available whenever I called.
    • Thank you for your positive review, Vance! I'm thrilled to hear that our email notifications kept you informed about your repair, and that our service advisor was readily available to assist you. At Checkered Flag Toyota, we strive to provide excellent customer service. We look forward to seeing you again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/21/2025

  • Great experience

    5 out of 5 starsby Shaquandra on 08/19/2025

    Friendly staff with good communication.
    • Thank you for your wonderful review, Shaquandra! I'm thrilled to hear that you had a positive experience with our friendly staff and communication at Checkered Flag Toyota. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/20/2025

  • Premium service with excellent quality control.

    5 out of 5 starsby Christian on 08/16/2025

    The waiting area was well-maintained, contributing to a pleasant experience. The service was commendable, and I was particularly impressed that the parts department had the necessary parts in stock the same day. This efficiency allowed my vehicle to be serviced promptly after the issue was diagnosed, which I appreciated greatly.
    • Thank you for your wonderful review, Christian! I am thrilled to hear that you had a pleasant experience at Checkered Flag Toyota. It’s great to know that our well-maintained waiting area, commendable service, and efficient parts availability contributed to your satisfaction. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/17/2025

  • checker flag

    5 out of 5 starsby Donald on 08/15/2025

    Quick rep was nice answered all my questions
    • Thank you for your kind words, Donald! I'm glad to hear that our representative was able to assist you and answer all your questions. At Checkered Flag Toyota, we strive to provide excellent service to our customers. We look forward to seeing you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/15/2025

  • Rachel service writer

    5 out of 5 starsby Keith on 08/14/2025

    Rachel is the best. In and out. Same day everything done perfectly
    • Thank you, Keith! I am glad to hear you had such a great experience with Rachel at Checkered Flag Toyota. It's wonderful to know everything was handled perfectly and efficiently. We look forward to serving you again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/14/2025

  • Service on 2018 Highlander

    5 out of 5 starsby Robert on 08/12/2025

    Dallas was a pleasure to work with. He was very helpful with everything I needed done and was done in a timely matter.
    • Thank you for your wonderful review, Robert! I'm delighted to hear that Dallas was a pleasure to work with and that he was able to assist you efficiently. At Checkered Flag Toyota, we strive to provide excellent service, and we appreciate your feedback. We look forward to seeing you again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/13/2025

  • Routine maintenance checkup

    5 out of 5 starsby David on 08/12/2025

    Quick service, plus pleasant and informative Customer Service staff.
    • Thank you, David! I am happy to hear you had a positive experience with our quick service and our knowledgeable Customer Service staff at Checkered Flag Toyota. We appreciate your feedback and look forward to serving you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/12/2025

  • Great Dealership

    5 out of 5 starsby Vicky C on 08/11/2025

    My service person, Erin Holt is very friendly and awesome.
    • Thank you, Vicky! I'm delighted to hear that Erin provided you with friendly and awesome service. At Checkered Flag Toyota, we strive to deliver exceptional experiences, and it's great to know that Erin made an impact. We look forward to seeing you again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/11/2025

  • Exceptional Service

    5 out of 5 starsby Brian on 08/10/2025

    Timeliness of service . Never a long wait experience.
    • Thank you for your positive feedback, Brian! I’m thrilled to hear that you’ve consistently experienced quick and efficient service at Checkered Flag Toyota. We take pride in providing excellent care without the long waits, and it’s great to know we’ve met your expectations. We look forward to welcoming you back again soon! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/11/2025

  • Outstanding service

    5 out of 5 starsby Timothy on 08/03/2025

    Took care of everything my car needed and informed me of upcoming maintenance concerns.
    • Thank you for your wonderful review, Timothy! We’re glad to hear that you had a positive experience with your vehicle at Checkered Flag Toyota. Keeping you informed about your car's maintenance is important to us. We look forward to taking care of you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/04/2025

  • Toyota

    5 out of 5 starsby Tasha on 08/03/2025

    My service provider Scarlett was very helpful and sent messages through out to keep me in the loop.
    • Thank you for your outstanding review, Tasha! I’m delighted to hear that Scarlett was so helpful and kept you well-informed throughout your service experience at Checkered Flag Toyota. We truly appreciate your feedback and look forward to welcoming you back again soon. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/03/2025

  • Easy and transparent

    5 out of 5 starsby Wilbert on 07/30/2025

    Easy to drop off on my time, they kept communicating progress and had it ready as promised.
    • Thank you for your wonderful review, Wilbert! I'm glad to hear that your experience with Checkered Flag Toyota was smooth and that you appreciated our communication. Our team strives to keep our customers informed and ensure timely service. We look forward to seeing you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

      by Checkered Flag Toyota on 08/02/2025

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