Ourisman Honda of Tysons Corner
Customer Reviews of Ourisman Honda of Tysons Corner
Review type:
Getting the job done.
by 2019 ACCORD HYBRID Owner on 08/19/2025The service was done right, professionally and time efficiently. The price was alright as a dealer. Waiting area is spacious, despite strong smell from showing tires on the rack.Ourisman Tysons Corner can't be beat
by Hector L on 07/30/2025Normally, I work with Andy at this dealer, but now I have had the pleasure of working with Mike. Very professional and great service. The trend of transparency at this place is also consistent, which is great. Mike let me know some things… that needed service on my vehicle, and I can feel the difference when I drive. Thank you!Hi Hector! Thank you for your 5-star review of Mike, Andy, and the team! We hope to see you again at Ourisman Honda of Tyson's Corner!
Great Service
by Brian Sharp on 07/04/2025I highly recommend Tyson’s Honda service department. They provided friendly helpful, and most important, timely customer service. A very professional and positive experience.Brian, we really appreciate your business and your feedback! Thank you for choosing Ourisman Honda of Tysons Corner service department and for sharing your experience! Safe travels!
Thanks for everything you guys did to my car
by Francisco on 05/31/2025Thank you to Kevin for his service and his help, he take care my appointment and he approached me with a nice personality and told me that he will help me while the other services tech was out for the day, I really appreciate Kevin help,… keep it up your good work sir 👍🏻Francisco, we're delighted to hear that Kevin provided you with excellent service at Ourisman Honda of Tysons Corner. Your appreciation means a lot to us, and we'll be sure to pass along your kind words!
Best service!!
by Hector L on 03/18/2025Very good dealership. I always deal with Andy as my service advisor. Always knowledgeable and helpful. Been going here since I got my vehicle back in 2021. Keep it up Tysons Corner Honda!Hector, thank you for your continued trust in Ourisman Honda of Tysons Corner! We're delighted to hear that Andy has been consistently knowledgeable and helpful. We look forward to serving you again soon! Safe travels!
Ourisman Honda is the Tops!
by Karen Oliver on 03/08/2025Service is always great and staff is the best, friendly, and communicative…Steven Farr was great and arranged for a loaner vehicle. Only thing I was disappointed in with this last service is that my vehicle didn’t get the courtesy car wash… that usually is done with every service. I just shelled out close to $3K on maintenance so would have liked to have had the car wash.Karen, thank you for the kind feedback about Steven & the team here at Ourisman Honda of Tysons Corner. We apologize for missing the courtesy car wash this time around; we'll make sure to address it in future visits. Your satisfaction is important to us!
In&Out🤗
by Nan on 02/07/2025I like knowing my car is well maintained by experienced professionals. When I drive away from dealership, I feel safer and well servedHi Nan! We're delighted to hear that you feel safe and well-served with the care from Ourisman Honda of Tysons Corner. Thank you for trusting us with your vehicle's maintenance!
Victor was efficient
by Zz on 01/25/2025My recent experience at Ourisman Honda at Tysons was pleasant. Victor was professional, on time, efficient and clear on communication.Hi! We're delighted to hear that Victor provided you with a pleasant experience at Ourisman Honda of Tysons Corner. Thank you for sharing your feedback, and we hope to see you again soon!
Best service ever
by James Molina on 01/03/2025I bought my car at this dealership 8 years ago, and they have kept it running like new ever since.James, we appreciate your loyalty and look forward to serving you for many more years! Safe travels! - The Ourisman Honda of Tysons Corner Team
Best dealer service!
by Stacy W on 10/17/2024Ourisman is conveniently located, easy to schedule, and service rep Kelvin went above and beyond to help me with all my needs. He was extremely friendly, helpful, and so knowledgable that I assumed he was a manager. Give that man a raise!!Stacy, we're delighted to hear that Kelvin provided exceptional service during your visit to Ourisman Honda of Tysons Corner! We'll be sure to pass along your praise and appreciation. Thank you for sharing this fantastic feedback with us!
Satisfied with the Professional Service at Ourisman Honda
by Fitz on 08/30/2024I recently had my car serviced at Ourisman Honda of Tysons Corner, and while the waiting time was a bit longer than usual, I was still very happy with the service overall. The agent who assisted me, Victor, was a true professional and… incredibly helpful throughout the process. His attention to detail and willingness to address all my concerns made the experience much better. I appreciate the quality of service provided and would recommend this location to others.Thank you for visiting Victor at Ourisman Honda of Tysons Corner! We're honored that our team provided you with a 5-star visit! We look forward to seeing you next time!
Excellent work
by MM on 08/10/2024The service department is outstanding, especially Steven Farr.We appreciate your positive feedback and shoutout to Steven and our service team at Ourisman Honda of Tysons Corner! We hope to serve you again in the future. Safe travels!
This dealership needs to be closed asap!
by Michael Lewis on 08/09/2024I have had consistently horrible experiences at Ourisman Honda of Tysons Corner. The service is abysmal, the advisors are unprofessional and dismissive, and the overall communication is terrible. Every interaction I've had with them has… left me frustrated and disappointed. The staff is often unresponsive and unhelpful, showing little interest in resolving issues or providing even basic customer service. This isn’t just a one-time occurrence—it's a systematic problem across the entire team at this dealership. As a loyal Honda customer, I'm deeply disappointed that such poor practices are allowed to continue. If this dealership doesn't improve, I fear they will continue to drive away customers. I strongly urge anyone considering service here to think twice. Honda North America needs to take action and address the serious issues at this location.Michael, thank you for the review. I'm sorry to hear that your experiences with our team have not met expectations. Your feedback is appreciated and will be utilized to help us improve our service & communication moving forward. If you'd like to discuss these concerns further, please feel free to contact me directly at your earliest convenience. Respectfully, Ryan Parton - Service Director - ryan.parton@ourisman.com
Great Customer Service!
by Sekeithea Herringto on 07/11/2024Victor, at Ourisman Honda of Tysons Corner was very helpful! I had stopped coming to this particular Honda because I felt the last few visits, the customer service wasn’t the same. Driving all the way from DC, I didn’t want to be treated… poorly. I decided to give Honda of Tysons corner another try. I’m glad I did! I requested for front brakes to be replaced and oil change. Victor advised me my front brakes were still good. That I can actually go another 10-15,000 miles. I really appreciated the honesty. They could’ve easily taken my money but they didn’t. I’m grateful!! I was given some other services that needed immediate attention, even provided some photos which helped my decision to move forward or not. Thank you Victor for great customer service!!! I’ll definitely be back 👍🏽We're so glad you gave Ourisman Honda of Tysons Corner another chance and had a positive experience with Victor! Honesty and excellent customer service are what we strive for, and it's great to hear that it made a difference. Safe travels from DC, and we'll be here whenever you need us!
Great service visit
by CRV owner on 06/25/2024The Honda service team headed by service advisor Andy Gonzalez did a great job servicing my 25 year old CRV and making recommendations for future work.We're delighted to hear that Andy and the Honda service team at Ourisman Honda of Tysons Corner took great care of your CRV. We look forward to serving you again! Safe travels!
Steve Farr is outstanding!!
by Tyrone Harris on 06/11/2024Steve Farr always provides excellent customer service for my wife and my vehicles for over 8 years. If he moves on or relocates the Harris family will be leaving.Tyrone, thank you for your loyalty and kind words about Steve! We're grateful to have him on the Ourisman Honda of Tysons Corner team.
Great attention to detail- love the free coffee
by Ab on 05/01/2024Service was done promptly. Minor issues was resolved speedily as well. Like the text communication.We really appreciate you taking the time to leave Ourisman Honda of Tysons Corner this awesome review, thank you!
Excellent Service
by Peter Marquez on 03/29/2024Victor Sanchez is an excellent service advisor; he gets you in and out with no bullcrap like some of the other dealerships around DC. I'd definitely recommend Tysons Honda for either sales or service.Peter, we're glad to know Victor provided you with an excellent service experience at Ourisman Honda of Tysons Corner. Thanks for choosing and recommending us! We look forward to serving you again! Safe travels!
Amazing service!
by Ais on 02/19/2024Steve Farr was very helpful and engaging with overall car services. He explained process and services. There were no other issues or added costs/concerns. I appreciate the honestly. I will recommend Steve and team for all my Honda car… services.We're glad to know that Steve and our team at Ourisman Honda of Tysons Corner provided you with an excellent service experience. Your recommendation means a lot to us, thank you! We look forward to assisting with your future car services.
Holiday repairs
by Tom on 12/23/2023Was expensive but got it done during the holidaysHey Tom, thank you for choosing us! We'll see you next time. Safe travels!- The Ourisman Honda of Tysons Corner Team
Courteous and quick
by Sailor on 12/10/2023Easy drive in experience.Thank you for your confidence in Ourisman Honda of Tysons Corner, and for your business. We are grateful to have you as a customer!
Thank you for sharing your positive experience with us. We're glad everything was taken care of efficiently and professionally. We also appreciate your feedback regarding the smell in the waiting area — we'll look into it. See you next time at Ourisman Honda of Tysons Corner!
by Ourisman Honda of Tysons Corner on 08/20/2025