Skip to main content

Customer Reviews of Keiths Auto Sales

Review type:

9 reviews
Sort by:

  • Outstanding customer service

    5 out of 5 starsby Chase on 08/07/2024

    I have bought many pick up trucks from Keiths Auto Sales in the past. This last purchase they had all the paperwork completed before I got to the dealership. They even called my insurance company. I was literally in the dealership for less than 15 minutes, signing paperwork and left with my purchase. Highly recommend. They are highly in tune with the needs of the customer.
    • Chase, thank you so much for your amazing review and your continual business!! We try our best to make the car buying process as easy & painless as we can :) If there is anything else we can do for you in the future, please don't hesitate to reach out. Thank you for your continued trust in us, we appreciate you.

      by Keiths Auto Sales on 08/07/2024

  • Awesome People and Great Vehicles!

    5 out of 5 starsby Carina on 08/04/2024

    Just purchased a 2007 Jeep Cherokee from them!! The salesman, Jacob Shifflet, was AMAZING!! He was very kind, took the time to explain things to me, and overall a great guy to work with. I totally recommend getting a vehicle at Keith's; you'll never find a more honest or caring dealership.
    • Thank you so much for the kind words Carina!! It was definitely our pleasure, you were so easy to work with. We appreciate you & your business <3

      by Keiths Auto Sales on 08/06/2024

  • Orbie is GREAT

    5 out of 5 starsby Jason on 05/15/2020

    I have purchased my last 2 vehicles here..Great services never pushed me into anything i didn't want. I will always return here for any future vehicle purchases. Great group of people..Honest salesman and owners..
    • Thank you so much for your kind words and continued business Jason, we appreciate it! And we agree, Orbie is pretty great ;-)

      by Keiths Auto Sales on 05/15/2020

  • Awesome!

    5 out of 5 starsby Rich on 01/13/2020

    I have been meaning to write this review for some time now and keep neglecting but thought I had to share my experience. It was about 2 years ago that I bought a 1985 GMC short bed when I was at Massanutten on vacation. I cannot remember the individuals name that sold me the truck however I do remember Seth. Seth ( i hope i have his name correct) was not even my salesman but was absolute awesome. A 30 year old truck is bound to have some issues and I was buying with no warranty for that reason. I was from out of town and had an unforeseen transmission issue before I could get over the mountain. I called the dealership and got Seth on the phone to ask if he knew a good transmission shop. He had his guys put in a solid upgraded transmission with no questions asked. The truck has ran great ever since. Thanks a lot guys and I highly recommend this dealership!
    • Seth remembers helping you and would like to personally thank you for your review. We are so glad we were able to help you with your transmission issue and hope to see you again next time you're up this way.

      by Keiths Auto Sales on 05/15/2020

  • Good experience. Paid significantly more for our trade than other offers.

    5 out of 5 starsby JaBra on 08/09/2019
    updated 08/15/2019

    Good experience. They offered us significantly more for our trade than other dealers. I would buy here again.
  • Good experience. Paid significantly more for our trade than other offers.

    5 out of 5 starsby JaBra on 08/09/2019

    Good experience. This dealership offered significantly more for our trade than other offers. I would buy here again.
  • Great people to work with!

    5 out of 5 starsby WayneMcClung on 03/13/2019

    I am a 70 year old man who has bought (too many) cars / trucks over the years. My latest experience with Keith's Auto Sales West is probably the best ! Jim, and all of the other employees went far out of their way to ensure that I was happy with the deal.........and even further after the deal was completed! I am very pleased to say that I recommend them highly, and will certainly look to them for any further auto needs that I may have. You will not be disappointed!
  • Not What I Expected, Better

    5 out of 5 starsby Jeff on 11/09/2018

    I needed a moderately priced used pickup. I'd been looking on Craigslis and other online sites with no luck, and very reluctantly decided to try used car dealers. Because of their online ratings and reviews I stopped at Keith's Auto Sales West first. Jeff, the Shop Manager, greeted me, listened thoughtfully, and showed me a pickup that was exactly what I wanted. The price was fair and the sales process was friendly and free of hype. Good folks who know their business.
  • My 7th car purchased at Keith's

    5 out of 5 starsby Familyof5 on 10/16/2018

    Technically I have bought six vehicles as this one was purchased by my son. But he lives in Florida now and came back to town so he could buy a car from someone her trusted, Matt May. As has become typical, we told Matt what we were looking for and he finds the right car that meets our needs. His pricing is always more than fair, especially when you factor in trade value of the car we brought to the deal. We appreciate the free CARFAX reports as well as the history of the car we are buying as he usually knows it if it was a local trade. I can't say enough about the trust we have in the folks at Keith's. In our case, enough to drive over 800 miles for!

Videos
About our dealership

"Ask Your Neighbor" has been Keith's slogan for years because the majority of our customers are returning customers or referrals. We believe in treating our customers right so they not only come back to us time and again but also feel comfortable sending their friends and family to us! We never use high pressure sales. New customers almost always tell us they wish they'd discovered us first instead of dealing with the hassle they encounter at most dealerships. They can't believe how easy it is to buy a car from Keith's, we make the whole process quick & painless. Car buying shouldn't be scary!

We have several finance options to work with most customers. Trade-ins are always welcome, even if you still owe on it! We believe in treating people the way we would want to be treated. If it was up to Keith, we'd still sell cars with a handshake :-)

What sets us apart
TWO locations to serve you better! Downtown Harrisonburg on 33 West AND just outside Harrisonburg in Penn Laird on 33 East!
Every year Keith's works with our local VFW & American Legion to put on dinners celebrating our local veterans on Veterans Day!
Amenities
  • Complimentary Drinks
  • Complimentary Coffee
  • Customer Lounge Area
  • Pet Friendly
  • Children's Play Facilities
Languages Spoken (2)
  • English
  • Spanish