Customer Reviews of Farrish Chrysler Dodge Jeep Ram
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The following reviews are more than two years old. They are not included in the overall rating.
28 sales reviews
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SImply the BEST!!!!
by Diana on 02/17/2022I had the most incredibly pleasant experience at Farrish Jeep. My salesperson, Aiden, listened to my needs and quickly met all them! My car was waiting for me and I must include, the finance team were so amazing as well! I have told… everyone I know about how well I was treated at Farrish! The entire staff was so pleasant and kind; I wish I could say more, but you just have to go there to experience their great customer service!Fefe and team were excellent
by RG21 on 07/31/2021Fefe hits above his position, excellent service. He transparent, honest and professional.This guy knows his stuff
by Cj on 06/14/2021Who likes the hassle of purchasing a car? No one. This dealership made it relatively easy and quick. Very friendly staff.Go with Gus at Farrish Jeep
by Charlie on 05/17/2021Gus made the car buying process a breeze. He let me take a test drive and then picked out the one I wanted. Everything went smoothly and it was painless. No pushy tactics or gimmicks. Just straight forward talk and honesty.Made my dream car come true!
by Mike O on 04/24/2021From the start Ed was there for me. Helpful and resourceful made this experience one of the best. By phone, email and in person this whole dream came true on getting my new Jeep. Honest and straightforward were keys to this. And the… friendly staff at Farrish just made it a home run.Gus was a pleasure to work with
by Drayton on 03/31/2021Gus was the consummate professional and worked to meet all of my needs. I was very pleased with the entire experience and recommend Gus to any and everyone walking through the sales door. Thanks again, Gus!Excellent Customer Service
by Jane K on 01/05/2021Vinny and Aimee were so great to work with. From the first interaction to the last, they worked seamlessly together to get my purchase complete. I purchsed a used BMW, Vinny took time to sit with me in my car and go over some bells and… whistles I would have taken forever to find. Everyone there was so courteous. I highly recommend this dealership.New Car Purchase
by T Wharton on 01/05/2021I recently purchased a 2021 Grad Cherokee form Farrish Chrysler Jeep in Fairfax. Gus and Bryan were excellent to work with, efficient and there were no surprises. Pricing and financing was straightforward. I travelled further than I… needed to go to purchase this car, my first purchase form Farrish was in 2015 when I bought a new Jeep Wrangler.jeep grand cherokee lease
by Mark OMeara on 01/01/2021very friendly, efficient, handling of my search for a new leased vehicle. First car did not meet expectations, but, within minutes, we had another one to look at. Process was easy and met my needs financially. Overall, a great experience.Great car buying experience
by Beth M on 12/02/2020Researched cars online. Talked to Gus who was no nonsense and gave us a fair good deal on a 2 year old Jeep Grand Cherokee. No pressure. Extremely helpful. Financing was easy, relatively fast, and very friendly and patient. Would recommend… Farrish of Fairfax without hesitation.Gus was great
by Capoen on 10/29/2020Gus was helpful and knowledgeable. Will definitely referQuick and Easy !
by Rebeca on 06/27/2020This was my first time visiting this dealership. I was looking at a car online and gave them my contact info because I was interested. The Internet Sales Manager, Gus responded the same day and scheduled me for a test drive the next… morning. He listened to what I had to say answered my questions and made the entire process easy. Then he turned me over to Matt in Finance and he was great to talk to and work with and before I knew it my sister and I left with her new Toyota Camry. Thanks guys !2019 wrangler sport
by Hassan on 02/06/2019Frankie Cox was an awesome sales person and made my purchase experience pleasuable ! This dealership KNOWS what customer service means.2018 RAM Purchase
by TomM52VA on 10/02/2018I had a great experience with purchasing my RAM 1500 with Spencer Colbert. He was very professional and friendly. He provided me with all the information about the vehicle and the dealership. When I went in to the dealership to pickup… the truck Spencer was there to greet me. He showed me the truck and all of its features. His Manager, Tony Trapal helped with structuring the purchase and was also very professional and friendly. I would recommend Spencer and this dealership to anyone looking to purchase a vehicle.Awesome car buying experience
by KristinWoods on 09/12/2018I want to start with saying Johnny is amazing! I had never considered buying a Jeep, but decided to take a peek... and I am so glad I did! Unlike the other salesmen at the trillion dealerships I visited on my quest to buy a new vehicle,… Johnny was honest, patient (very very patient lol) and helpful. He didn't give me the run-around. I told him what I was looking for in a vehicle, and he worked so hard to make sure I got something I loved all within my budget. Whenever I text him with a question or concern, even after I bought the truck, he answered me promptly. After hours, on his personal time... It didn't matter! He was always available, and never made me feel like I was a pain in the butt... Even though I was lol. I'm now the proud owner of a Jeep Cherokee, and I couldn't be happier with my entire experience at FarrishLike Home
by OBAS123 on 04/06/2018As someone buying their second vehicle, fourth when looking at my entire family, it is impressive to see the effort Farrish has in hopes of maintaining their customers. The person who I have to say takes the gold is Franklin Teos, whom I… believe is one of the most outstanding and easy to work with salesman Ive come across. Having bought many different brands from German to Japanese, Franklin is beyond knowledgeable, attentive, respectful, kind, and humble. Every customer looks for a person they feel like will Bat for them when it comes to making a deal happen. Franklin is that person without question. All the qualities mentioned and more transforms the car buying experience. I can say confidently that people like him are the drivers that bring value to an organization. However, I also have to acknowledge the sales manager, John Choi, who Franklin coordinated witn in hopes of finalizing our purchase. Being a returning customer, I know it can be challenging to provide the same level of service. John clearly showed he was willing to go the extra mile to make me happy with everythingI wanted which in doubt, contributed significantly to my affirmation to purchase. I cannot say anything more than thank you to both of them. To close this lengthy comment, my family and I are very strong believers in loyalty. It takes leaving an impression on just one of us, to get all of us. Franklin has been that person, now 4 vehicles in (with hopefully a fifth in the near future), we look forward to even more experiences with him and with Farrish.Great overall experience
by tomfromffx on 04/06/2018My overall experience was really pretty awesome. Usually, buying a car is stressful, uncomfortable, and something to dread. To my surprise, my experience at Farrish was actually... painless! I worked with Floyd in sales and Alex in finance.… Both were very nice, up-front, helped me get the best deal, and didn't pressure me to do things. In fact, after the sale, they helped me get an additional rebate and re-wrote the sales contract! These guys are great. I will definitely be back, and will tell my friends about my experience. If you're looking for a vehicle, I highly recommend calling Floyd. Not all local dealerships are like this (I know from experience). I am very pleased!Very Poor Customer Service
by RoccoVeracini on 09/05/2017Farrish Jeep Fairfax is definitely not a customer friendly auto trader. I bought a used Jeep last month and to this very day I am still waiting for my vehicle title and know about the bank details to pay my auto-loans. Both the sales… team and finance team are very lazy. Whilst calling them your call always gets transferred to answering machine and there is no call back. Please do not waste your time and money with Farrish..Excellent Experience
by lt12lam on 02/12/2017After doing some research, my husband and I decided to purchase a Jeep Grand Cherokee. The salesman, Rome listened to exactly what we were looking for in a car and made suggestions, yet he wasn't pushy at all. He did a wonderful job putting… us in the perfect Jeep and Farrish will definitely be getting our future business. I would definitely recommend purchasing from Farrish; excellent experience!FARRISH IS AMAZING
by LeslieG13 on 05/30/2016Amazing! Best dealer experience I have ever had. #BestDealerEver I had researched and prepped what I wanted in a car, dealer ratings, type of car, etc. and came to the conclusion that I needed to go to Farrish. As a USAA buying service… buyer, I was put in touch with David Rawlings. I made an appointment for Saturday morning. When I arrived early, David was finishing up with another customer, but he and everyone around me greeted me and asked me if I needed anything. I asked if they could have a certain car brought up because I wanted to drive it (I had the stock # from the website.) David and I sat in the car. He went over details and talked to me about the Jeep Cherokee Limited. I was trying to be nonchalant, but it didn't work; this was my car and I had to have it. I was so excited! Farrish took my car appraisal from Carmax and didn't ask questions as they took my 2000 BMW in trade. They offered me maximum discounts and provided me with an amazing car deal. I couldn't be more pleased. While I didn't use their financing since I already had USAA bank approval (also amazing!), I was good to go. David Rawlings - a MUST SEE, excellent, knowledgeable salesman John Grundy - an excellent sales manager Alex Eslamipour - also an excellent finance consultant Happy? No question!!! Recommendation: Run don't walk to see Farrish.
About our dealership
Farrish Chrysler Dodge Jeep RAM is the longest running Family Owned Dealership in the region celebrating 60+ years of service. We offer Sales, Service, and Autobody services all at one convenient location. Come visit us or call us today!
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Languages Spoken (3)
- English
- Arabic
- Spanish
Beth, thank you for your positive review!
by Dan Farley on 12/03/2020