Customer Reviews of Pohanka Chevrolet
Amad Tariq and Pohanka
byon 02/14/2020
The experience was very positive. The sales associate focused on our needs and wanted to work with us to reach an agreeable negotiated price. Was very pleased with the final negotiated sales price. At all times, the sales associate was very transparent with us and he was focused on meeting our needs. I will recommend Pohanka to friends in the market for new or used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Professional and low pressure.
byon 01/27/2020
Jason provided a first class sales experience. He was friendly, knowledgeable, and provided just the right amount of follow up. He knew the vehicle and was able to answer all of my questions. He also did a good job explaining the closing documents. I highly recommend his services.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pohanka and Andrew Blunt
byon 08/10/2019
My experience with Andrew Blunt at Pohanka was quite good. Though I was not specifically in the market, the team presented a deal that included employee pricing and a great price on my trade in. I highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A complete pleasure
byon 02/06/2018
My experience with Pohanka and the salesperson Hershey was flawless. She was extremely knowledgeable about the cars I was interested in and found my perfect match. It was a seamless experience. I highly recommend her and Pohanka.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Calls ignored, sells cars with no title
byon 03/17/2017
After roughly 15 years of buying many vehicles from both individuals, dealerships, even over the phone from other states, I have officially had the absolute worst car buying process of my life. I have been lied to, ignored, blown off, and treated like I have never been treated as a paying customer before. I purchased my a used commuter car from this dealership January 11th. Paid in full, in cash, immediately. I picked up the car the next day after waiting more than half the day for them to get it through detail. It seemed after they had my money it got forgotten about. No big deal, it happens. When I was in the process of buying, I was told the title was locked up in the back, and it would take roughly 5-10 business days for me to receive it in my name. I wait roughly 3 weeks before contacting my salesman Anug inquiring about it. He acted shocked that I had not gotten it and promised to get back to me. Days go by, I contact again. No reply. I finally find him face to face in my place of business to be told he has no answer. It is now over two months of still not receiving my title for the vehicle. Ive heard stories from them that they never had a title, stories of two titles from different states, stories of liens on both titles. At one point after going around to different managers the General store manager finally contacted me and still had no answers. I cannot urge anyone enough to steer clear of this dealership. They have gone through at least 3 general managers in a very short time, all sales staff has been rotated through. There is nobody there that will give you a solid answer or tell you the truth. I have started the process of going through the DMV legal services to take action in getting this resolved. Youve been warned, buy at your own risk from this very shady underhanded dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Best deal in town!
byon 03/07/2017
This was by far the BEST car buying experience I have ever had! I upgraded my 2011 Chevy Traverse for a 2017 Traverse, and LOVE it! From my new car down to the excellent customer service at Pohanka Chevrolet, I had such a great experience and will definitely be back for my next purchase. If you want the best deal, come see BIG FRANK and the D O G at Pohanka Chevrolet!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great, no hassle sales experience
byon 06/29/2016
The sales staff were always approachable, and as I asked about status on my car they would always respond within a few hours at most. The financing group was also very up front on costs. Everything went incredibly smoothly and I'm confident I got the best price I could for my Volt, while also having an entirely enjoyable experience. The salesman really understood the Volt and how it works. I also really appreciated being able to see specifically how the cost of the car broke down for the dealership, with the discounts applied. Overall I would definitely go to Pohanka first as my Chevy dealer of choice. This was one of the best car buying experiences I've had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
THANK YOU POHANKA FOR GETTING US A BETTER DEAL
byon 01/03/2016
My wife and I drove from Fredericksburg to Pohanka because she saw a 2015 Traverse she wanted to buy. When we arrived the sales rep that was helping us did a good job in showing us the vehicle. When we were ready to start talking about the price I told him that their competitor, just 30 minutes down the road, had the same exact vehicle for $2500 cheaper before we even negotiate the price. I even showed him the car on their competitors' website! I asked the sales rep to ask the manager would they just match the price. I stated if he would my wife and I would purchase the car from Pohanka. The manager, named Glen, REFUSED to match the price! We even told him that although we were going to have our credit union finance the car if they would match the price we would finance through Pohanka and he still REFUSED. He would not even come out to talk to us. He used the sales rep as a mediator. But the straw that broke the camels back was when he took a piece of scratch paper and hand wrote a note to me and my wife telling us that basically he was not going to work with us and to go to the Manassas Chevrolet dealer if we want to buy a car. I was in complete shock and I believe so were the sales reps trying to sell us the car. No one should be treated like this when you are trying to give a company money for a product. In fact, no one should be treated like this at all! The sales reps Ervin McDonald and Andrew Fowlkes were good to work with but I cannot recommend this company to anyone as long as you have to deal with the manager Glen. He is one of the most unprofessional people I have seen and should not be in that position. I do have to thank Glen though for sending us to Manassas Chevrolet to get a better deal on a 2015 Traverse!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Pohanka Chevrolet
byon 12/31/2015
Great first time car buying experience. They were extremely helpful and put no pressure on me to buy the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quality experience
byon 12/31/2015
The experience was very positive. The sales associate focused on our needs and what features we were looking for. From this, he was able to present us with three quality options. We selected the model that fit us best. I thought the negotiations went well; was very pleased with the offered sales price. At all times, the sales associate was very transparent with us and he was focused on meeting our needs. I will recommend Pohanka to friends in the market for new or used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding team
byon 12/27/2015
All I can say is...professional, outgoing, knowledgeable, fun just all around awesome team. Thank you for making my dream come true.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pohanka Exceeded Expectations
byon 12/23/2015
The dealership was very friendly and helpful and not pushy. I felt very comfortable with them. Israel was great in helping me with the deal and Glen was awesome in the deal he put together. They showed me a vehicle that they could complete a deal on and I didn't like the vehicle. I left to go to another dealership and within 30 minutes they put together a deal with a much better vehicle at the same price. I was ready to buy at Ford (because they had a truck with better options than the first one that I was shown at Pohanka). Glen invited me to come back to Pohanka before making up my mind with Ford. While I was at the Ford dealership he started reading off the options for the vehicle that he could do the deal with and they were substantially better than the Ford. I returned to Pohanka and Glen and Issy put together the deal. A very easy and honest and low pressure deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Top grade
byon 12/14/2015
Dealership was very clean, and accessible. The salesman was very personable and understanding of what I wanted and what I could do. He would contact me back quickly and made himself very available when requested.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Go Pohanka for a good experience
byon 12/09/2015
I have been a customer of Pohanka for over 14 years and have always received excellent service, help and courtesy from everyone I have encountered. My recent purchase of a 2016 Colorado was no exception. I thank everyone especially Anuj Bharadwaj.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience!!!!
byon 11/30/2015
Terry and Aiman were both SO helpful and made my first car buying experience SO PLEASANT. Thank you for not being pushy, for getting me a great deal and for making everything simple. I have really appreciated it :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service!
byon 11/23/2015
Israel was very honest with everything up front. He did not try to lie his way into making us buy the car. He laid out the prices in front of us so we can see for ourselves which made us trust him. Great customer service, as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience purchasing a 2016 2 SS from Pohanka Chevrolet
byon 11/18/2015
Dealership had just received 2 2016 Camaro's, one of which was what I was looking for, options and color wise. They got it ready and delivered that day and everyone was very professional throughout the whole experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
There to Help, not Sale.
byon 11/18/2015
To my relief, I definitely wasn't being strong armed or anything. Negotiations were very good; better than expected! By the end I knew that the dealership team was definitely on my side and that I was more than just paycheck. They really worked with my family and I to do absolutely everything they could to get the right car for me on the right budget. I expected a dreadful experience and walked out with a stellar one instead! I feel like I can trust Pohanka.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pohanka feedback
byon 11/04/2015
Sales person was very friendly and informative. This was true of all the people we dealt with at the dealership. Felt we got a good price on both our trade and new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good treatment again
byon 11/02/2015
I am a repeat customer and Pohanka knows that and treats me accordingly. As a result, they have continued to earn that repeat business through their follow up and service commitment.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 11/01/2015
Aiman and Mr West was very helpful and caring!!! They did not pressure me. They made it comfortable in buying my first new car in a long time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
At Pohanka Chevrolet, we pride ourselves on delivering an amazing customer experience and providing customers with quality vehicles from the brand that built America...Chevrolet. Hard working Americans built a strong foundation for our country, Frank Pohanka built a company that, to this day, instills pride in anyone who walks through our doors.
We're open 7 days a week and offer free VA state inspection for every vehicle purchased here. We also offer a variety of finance options and easy credit terms. Ask about our GM Military Discount!
Our Service department is open 7 days a week, with extended service hours, and our comfortable customer lounge offers free WI-FI, HDTV's and gourmet coffee.