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Pohanka Chevrolet


13915 Lee Jackson Hwy, Chantilly, VA 20151 (map)
Today 9:00 AM - 7:00 PM
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Yes (2) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
THANK YOU POHANKA FOR GETTING US A BETTER DEAL
Written by JUL_NOV on 01/03/2016
My wife and I drove from Fredericksburg to Pohanka because she saw a 2015 Traverse she wanted to buy. When we arrived the sales rep that was helping us did a good job in showing us the vehicle. When we were ready to start talking about the price I told him that their competitor, just 30 minutes down the road, had the same exact vehicle for $2500 cheaper before we even negotiate the price. I even showed him the car on their competitors' website! I asked the sales rep to ask the manager would they just match the price. I stated if he would my wife and I would purchase the car from Pohanka. The manager, named Glen, REFUSED to match the price! We even told him that although we were going to have our credit union finance the car if they would match the price we would finance through Pohanka and he still REFUSED. He would not even come out to talk to us. He used the sales rep as a mediator. But the straw that broke the camels back was when he took a piece of scratch paper and hand wrote a note to me and my wife telling us that basically he was not going to work with us and to go to the Manassas Chevrolet dealer if we want to buy a car. I was in complete shock and I believe so were the sales reps trying to sell us the car. No one should be treated like this when you are trying to give a company money for a product. In fact, no one should be treated like this at all! The sales reps Ervin McDonald and Andrew Fowlkes were good to work with but I cannot recommend this company to anyone as long as you have to deal with the manager Glen. He is one of the most unprofessional people I have seen and should not be in that position. I do have to thank Glen though for sending us to Manassas Chevrolet to get a better deal on a 2015 Traverse!!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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