Beyer Subaru of Alexandria
Customer Reviews of Beyer Subaru of Alexandria
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The following reviews are more than two years old. They are not included in the overall rating.
28 service reviews
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Excellent service
by SMArlington on 08/02/2017updated 09/25/2024We have had consistently polite, prompt and satisfactory service at Beyer Subaru for both our Subaru Outback and our Volvo S80. All questions are fully answered and complete explanations are given for all service work required. We… recommend the Service Dept. highly.Excellent service
by DenaAnd on 07/14/2017updated 09/25/2024I received excellent service (and always have) on my 2011 Subaru Outback.Denaand, we are so pleased you enjoyed your visit to Beyer Subaru! Thanks again for the recommendation, and have an amazing day! Jordy Coho and the Beyer team
Good Service, but it costs
by Foresterfan12 on 07/09/2017updated 09/25/2024Beyer Subaru gives excellent service. I really like Craig who is my service manager. So whi,e I probably could get the work done for less elsewhere, I pay for the service I get. Should I ever get treated poorly, I wouldn't come back.… Thank you for your kindness and attention.Foresterfan12, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Jordy Coho and the Beyer team
Courteous Service
by DC_Blue on 05/24/2017updated 09/25/2024Courteous and communicative as always. Nice waiting room with tv and wifi. Makes service painless.Truly Superb Sales & Maintenance Service
by ghstevens3 on 05/16/2017updated 09/25/20241. Truly outstanding maintenance service by Craig Beran on 2014 Subaru Outback. 2. Continued superb sales support by Ron Samuels. This is the 6th car we have bought through Mr. Samuels. He is a wonderful sales rep & good will… ambassador for the Don Beyer Auto Group. Kudos to both gentlemen, and warm thanks for a job well done.Recall, oil change and low beam service
by hmillham on 05/11/2017updated 09/25/2024Great customer service, in & out. Oil change pricing very reasonable.Very pleased with service
by Orioles1970 on 05/03/2017updated 09/25/2024Tim and the service team provided excellent customer service.Fast and courteous.
by 2010subaru on 04/29/2017updated 09/25/2024Easy check-in , a comfortable waiting area and very efficient staff.Yeah Beyer's Subaru!
by gklimoski on 04/21/2017updated 09/25/2024I have been going to this dealership for almost 3 years and have never been disappointed. I am (1) a woman and (2) over 65. How nice to be treated like an educated human every time I go here. This hasn't been my experience with other… Subaru dealershipsAirbag replacement
by Noles67 on 04/06/2017updated 09/25/2024Everything went as expected plus some additional items fixed: Battery replaced and air filter replaced.Great Warranty Support
by Jackwrx1 on 04/04/2017updated 09/25/2024Craig Beran went out of his way to make this warranty repair happen. Very pleased with service.Take your mind off worry
by ArlDems on 03/29/2017updated 09/25/2024When my car needs servicing at Beyer Automotive, it is easy to make an online appointment. I indicated I'd stay there while work on as completed, rather than request a loaner car. The waiting room is quiet & comfortable. And the work was… completed & explained to me when promised. Thank you!Brakes
by ALRubilar on 03/26/2017updated 09/25/2024Online appointment scheduling is a bit of a hassle. I'd pick my date and time, and then I'd get an email with a different date. I showed up on the date I needed. The accommodated my original time. People were fantastic and the wait was 2… 1/2 hours, which wasn't too long.BEYER SERVICE-SIMPLY THE BEST!
by MRNICHOLAS on 02/07/2017updated 09/25/2024I have purchased six Subaru's over the years from Don Beyer Subaru. Have always had a great sales rep but primarily buy my cars there primarily due to their OUTSTANDING Service Department. I have always received exceptional service from… Craig and team. The most customer orientated company I have ever dealt with. They set the standard for service that other companies should emulate!Excellent customer service and work
by RileyRW on 02/01/2017updated 09/25/2024Although I only had a routine service (oil changed, tires rotated, and alignment adjusted), I experienced excellent customer service and the work done appears to be top quality. I plan to use Beyers for future service.Professional service
by Alizaitoun on 01/07/2017updated 09/25/2024I bought my Subaru at this dealership and have had several services on my vehicle performed here as well. I'm very satisfied with the value and quality. Zero buyer remorse. They have been pretty flexible with my work hours as well, which… I appreciate.Great service at Beyer Subaru
by Boblent1 on 11/30/2016updated 09/25/2024As always when we take our Subaru Outback to Beyer Subaru, they did an outstanding job. Everything about this dealership has been totally customer oriented since we bought our car there in 2012. I have owned Volvos, Infinitis, and… Lincolns, and Beyer Subaru could give lessons in true customer service to each of those dealerships.Typical Beyer Dealership Quality
by rbrinkva on 04/27/2016updated 09/25/2024After owning a string of Don Beyer Volvos for a number of years, last year I bought a Subaru Forester from Beyer's Alexandria dealership. So far I've only needed periodic maintenance. I couldn't be happier with their servicing process --… set up the appointment online, the service personnel are responsive and efficient, car ready on time.Beyer Subaru service department review
by RockyNina on 04/19/2016updated 09/25/2024Beyer Subaru service is always exemplary. The folks who provide customer service and the people who work on my car are always professional. That would be enough but they also go above and beyond to make their customers feel important and… heard.Super Service!
by NellieF on 04/04/2016updated 09/25/2024The folks at Beyers want customers to feel at home. For a very reasonable cost, my one year old Forester looks showroom new. I appreciate the included safety check and wash. Everyone is friendly and stands ready to explain any aspect of… the service. Well done!Easy day
by Alizaitoun on 03/16/2016updated 09/25/2024Didn't need an appointment for an oil change, they did the oil change and I pick the car up after signing a form. Easy day
About our dealership
Hi Smarlington, thank you for sharing your positive experience! We really appreciate the feedback and please let us know if we can be of any assistance. Thanks again, Jordy Coho and the Beyer team
by kiwimarkwoods on 08/21/2017