Beyer Subaru of Alexandria
Customer Reviews of Beyer Subaru of Alexandria
Review type:
Kind helpful salesman
Kind helpful salesman
by Yolanda on 01/31/2024updated 09/25/2024I went into shop, since I didn’t seem to be able to get my car fixed at the dealer where it was purchased, but since a repair what I really wanted, two of their wonderful salesman referred me to a place that could and did fix it. They had… nothing to gain, since I wasn’t going to buy a new car if I could get my old one fixed. That didn’t stop them from being kind and helpful. They were super.
Easy and efficient experience
by TEPHILLIPS on 03/27/2018updated 09/25/2024My husband and I had a great experience purchasing our car from Beyer Subaru yesterday.We worked with Cesar from sales and Kam from financing. We purchased a used Audi and despite the fact that an Audi was not their usual inventory, Cesar… knew a lot about the vehicle. Both were informative, easy to work with, and efficient. Neither of them pressured us and overall, it was an enjoyable process. I would recommend buying a car from here and requesting Cesar to be your sales rep.Really glad I bought from them
by Lauragoconnor on 08/08/2017updated 09/25/2024Truly appreciated the transparent response to my query for a new or gently used Forrester. There's was by far the best email offer, and I was determined not to be dragged into a good introductory deal only to learn about hidden charges… or, even worse, when the deal was done pressured to sign up for $5K in extras. These guys were straight up, the car was ready for me when I arrived, and I think I got the best deal possible. I live in Maryland and have bought 2 new cars from dealers in Waldorf over the last 10 years - both times had to wait for plates and registration and pressured for many extras I didn't end up using. The people at Beyer plated and registered me right there - I was good to go the day I picked up the car. Kamhal was very pleasant to work with and even had the exact color I was looking for! The Forrester was an educated choice based upon Consumer Reports, my retired ifestyle and my budget. I have to say I love the car even more now than the day I bought it!Hi Lauragoconnor, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to review us and for choosing to purchase your Forester from us. Please let us know if there is anything we can do to enhance your ownership experience. Thanks again, Jordy Coho and the Beyer team
Beyer Subaru
by Cardude32 on 08/04/2017updated 09/25/2024Great experience. Knowledgeable and courteous salesman who went beyond what was expected. Got the exact we wanted at the best price.Hi Cardude32, thank you for taking the time to leave a review for us at Beyer Subaru. We're happy we could meet your expectations! Thank you for purchasing your new Subaru from us, we really appreciate it. Thanks again, Jordy Coho and the Beyer team
Hi Def1014, thank you for taking the time to leave a review for us at Beyer Subaru. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Jordy Coho and the Beyer team
Excellent service
by SMArlington on 08/02/2017updated 09/25/2024We have had consistently polite, prompt and satisfactory service at Beyer Subaru for both our Subaru Outback and our Volvo S80. All questions are fully answered and complete explanations are given for all service work required. We… recommend the Service Dept. highly.Hi Smarlington, thank you for sharing your positive experience! We really appreciate the feedback and please let us know if we can be of any assistance. Thanks again, Jordy Coho and the Beyer team
Enthusiastic service
by parkerspatz on 07/21/2017updated 09/25/2024Our salesman, Chris was great, very thorough and prompt, efficient and friendly. Answered all our questions and delivered what he said he would in a timely way. Great experience.Hi Parkerspatz, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, Jordy Coho and the Beyer team
Best experience I ever had buying a car.
by eighthwonder on 07/18/2017updated 09/25/2024I had the best service I have ever received. Jeffrey Le and Miguel Castro were exceptional sales reps. Tom Roe was able to get me my car with no problems. All are true assets to Don Beyer.Hi eighthwonder, thank you for purchasing your Subaru from us, and for the glowing review. It is nice to hear that our team took great care of you. Please let us know if we can be of any help. Thanks again, Jordy Coho and the Beyer team
My Subaru Experience
by def1014 on 07/15/2017updated 09/25/2024I went in the dealership hoping to look at a used car I had found online. I arrived in the afternoon to find out that it had been sold that morning! Instead of letting me walk away empty handed, one of the salesmen offered the services of… one of his best salesmen to see if they couldn't find me a car. I told the salesman, Kam, my price point and what I was looking for and he used that information to comb through the inventory to see if there was anything that matched. He found such a car and brought it out for me to test drive. After the drive he showed me the numbers and even looked at other vehicles in the inventory to see if there was a car that would be a better lease deal for me- there wasn't. I appreciated Kam's help and how he listened to what I wanted (vehicle and price-wise) and went from there instead of picking any car and naming a price I couldn't work with (which happened at another dealership). I wasn't expecting to drive away in my new leased car that day, but I did! It was overall a great experience.Excellent service
by DenaAnd on 07/14/2017updated 09/25/2024I received excellent service (and always have) on my 2011 Subaru Outback.Denaand, we are so pleased you enjoyed your visit to Beyer Subaru! Thanks again for the recommendation, and have an amazing day! Jordy Coho and the Beyer team
New car purchase
by Dansubaru8 on 07/13/2017updated 09/25/2024No hassle purchase! Extremely knowledge and friendly sales staff. James in finance had me in and out in less than 40 minutes. Customer at Beyer Subaru since 1993. Our fifth Subaru from Beyer. Great Service Department.Hi Dansubaru8, Thank you for being such a great customer and taking the time to review us. Please let me know if I can be of any assistance with any of your vehicle needs. Thanks again, Jordy Coho and the Beyer team
Good Service, but it costs
by Foresterfan12 on 07/09/2017updated 09/25/2024Beyer Subaru gives excellent service. I really like Craig who is my service manager. So whi,e I probably could get the work done for less elsewhere, I pay for the service I get. Should I ever get treated poorly, I wouldn't come back.… Thank you for your kindness and attention.Foresterfan12, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Jordy Coho and the Beyer team
Don Beyer review
by MaryFerra on 07/09/2017updated 09/25/2024My salesman was fantastic. He was patient and answered all of my questions. I went there multiple times and each time he was great! We also looked at many other brands and models of cars. I have owned a Forester for 15 years and decided… to purchase another Forester. Why change what works for you? The car has many great features and is a solid car. It has an excellent crash rating and that is what sold me on my first Subaru. I am very happy with my purchase.HI MaryFerra, Thank you for reviewing us and for choosing to purchase your Forester from us. As you know they are great cars and will provide you with years of reliable and safe transportation. Please keep us in mind if we can be of any help. Thanks again, Jordy Coho and the Beyer team
Best Purchase Ever!
by Ashlearose713 on 07/08/2017updated 09/25/2024I came in 30 minutes before closing on 4th of July weekend and Ceasar was ready and willing to help in any way he could. He completely sold me on the Forester and couldn't leave without making the purchase right then and there. Amazing… customer service, talked me through the entire car in insane heat and gave me both his number and a service number in case I had any additional questions. I truly appreciate the attention and care that I received in making such a large purchase. I've already recommended three different friends to go see him for a new car.Hi Ashelarose713, we're so glad that we were able to go above and beyond your expectations! Thank you for your recommendations and please let us know if we can do anything to enhance your ownership experience. Thanks again, Jordy Coho and the Beyer team
Ulysses and Nancy James And Their New Forester
by uljames on 06/22/2017updated 09/25/2024Everything about our experience was positive. We started our search for a car by driving a CrossTrek, noting that the Sales Consultant did not have to hover over us in the back seat, but trusted us with the vehicle. Our Consultant,… Kamrul Ashtakh impressed us with his knowledge, openness, and honesty. He was a delight to work with. When it came time to "close the deal". we worked with Financial Manager Sam Daou. He similarly was a exemplary. He was patient, competent and helpful. The entire Dealership felt and like we were in the right place. It is clean, well organized, has a lean, hard working staff whose main objective is to serve the customer well. Obviously the standards are high, and those we worked with are meeting or exceeding those standards.Hi Ulysses and Nancy, Thank you for taking the time to review us and for choosing to purchase your Crosstrek from us, we really appreciate it. Please let us know if we can do anything to enhance your ownership experience. Thanks again, Jordy Coho, General Manager, Beyer Subaru
LMCL First Subaru
by Loche43 on 06/21/2017updated 09/25/2024From the first walk in to the final signing, the entire staff, especially Jeff Le, could not have been more helpful. No pressure, quick answers, help when needed. A great experience.Loche43, we're glad you had such a wonderful experience with us Thanks again for the recommendation, and have an amazing day! Jordy Coho and the Beyer team
Miguel iand Beyer Subaru s a great guy
by 1ChillyWilly on 05/25/2017updated 09/25/2024For the first time in my life I feel I have not be taken for a ride, literally. Miguel did all that I asked him to do and I would highly recommend buying from Beyer Subaru. Miguel also took the time to explain how the car works way passed… the dealer closing its doors for the day. I left the dealer happy and pleased with my new car.Courteous Service
by DC_Blue on 05/24/2017updated 09/25/2024Courteous and communicative as always. Nice waiting room with tv and wifi. Makes service painless.Truly Superb Sales & Maintenance Service
by ghstevens3 on 05/16/2017updated 09/25/20241. Truly outstanding maintenance service by Craig Beran on 2014 Subaru Outback. 2. Continued superb sales support by Ron Samuels. This is the 6th car we have bought through Mr. Samuels. He is a wonderful sales rep & good will… ambassador for the Don Beyer Auto Group. Kudos to both gentlemen, and warm thanks for a job well done.Kudos to Ron Samuels
by ghstevens3 on 05/15/2017updated 09/25/2024Over the years I have purchased six cars from Ron Samuels. He has always listened to my needs and worked with me to find a car that makes us happy. Totally dedicated and professional in every way. He is a wonderful ambassador for the… Beyer Auto Group and has also become a good friend. Go Ron!Recall, oil change and low beam service
by hmillham on 05/11/2017updated 09/25/2024Great customer service, in & out. Oil change pricing very reasonable.Very pleased with service
by Orioles1970 on 05/03/2017updated 09/25/2024Tim and the service team provided excellent customer service.
Hi TEPHILLIPS, Thank you for purchasing the Audi from us, and for taking the time to review us. If you have any questions please feel free to reach out to us, we are here to help. Thanks again, Jordy Coho and the Beyer team
by beyerautowinch on 03/29/2018