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Customer Reviews of Salt Lake Valley Buick GMC

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32 reviews
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  • Purchasing my Canyon

    5 out of 5 starsby Joshuabk on 02/05/2015
    updated 02/15/2015

    Sharif the salesman that I worked with was awesome! He went above and beyond to make sure that the experience was pleasant. He was not pushy but he did follow up with me when needed. He even came in on his day off to make sure he was there when I came to look at the truck for the third time. He was outside waiting for me every time that I came to the dealership and when I pulled in to pick up the new vehicle he was out there with a spray bottle and a rag giving the truck one last polish. I couldn't be happier with my experience.
    • Thank you and congratulations on your purchase! It does not surprise us that Sharif went above and beyond for you; it is just an example of why he is such a great asset to our team. Please let us know how we may be able to help next! Best, Keyvan Keyvani, General Manager, (888)-846-1598

      by slvbuickgmc on 02/18/2015

  • Great customer care!

    5 out of 5 starsby Ryanv26dan on 01/17/2015
    updated 02/01/2015

    I came in expecting to buy a used car and the dealer helped my find a really good deal on a brand new car that was right in my budget. Super friendly staff and free car washes for the life of the car! My family was impressed by how friendly the staff was they made sure everything was all right before I drove off the lot. My sisters recently just bought a car and said the service didn't compare to the other dealerships. And the next time they buy a car they are going to salt lake Buick gmc!
    • Thank you for writing about your visit with us and congratulations on your new purchase! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best deal possible. It is encouraging to hear that our staff impressed you by delivering our trademark friendly and professional service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, Keyvan Keyvani, General Manager, (888)-846-1598

      by slvbuickgmc on 02/02/2015

  • Salt Lake Valley Buick GMC is great

    5 out of 5 starsby Amer_K on 01/27/2015

    Friendly staff and as always great service every time. I would recommend this service department to anyone who wants to be treated honestly and fair.
    • We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Salt Lake Valley Buick GMC, we value our customers and we look forward to seeing you on your next visit. Thank you again for your business and recommendations. Best, Keyvan Keyvani, General Manager, (888)-846-1598

      by slvbuickgmc on 01/28/2015

  • Routine maintenance

    5 out of 5 starsby Ericksen1234 on 01/11/2015

    The only complaint I have is I failed to wipe the water off the car after it was washed. I had to use a polish to get the hard water stains off.
    • Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of your prior visit with us have not been up to your expectations. Sincerely, Keyvan Keyvani, General Manager, (888)-846-1598

      by slvbuickgmc on 01/12/2015

  • Great Place!

    5 out of 5 starsby buickverano on 11/01/2014

    We had been to several dealers around the valley, obviously could not find the service or car I was looking for. My husband decided he wanted to check SLV GMC. This was the best experience I could have asked for. The GM personally took the time to assist us in the process and gave us the best price upfront. I love my new Verano and will be back when I am ready to buy another vehicle. I have told everyone I know.
    • Thank you for writing about your visit with us and congratulations on your new Verano! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Thank you for your business and remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, Keyvan Keyvani, General Manager, (888)-846-1598

      by slvbuickgmc on 11/03/2014

  • Honest, Knowledgeable and Friendly!!

    5 out of 5 starsby Martylee39 on 10/23/2014

    Amer was extremely knowledgeable of the trucks we were looking at, hospitable - offered us something to drink several times, very patient and most importantly, I feel he was very honest. I would definitely come back to this dealership and I can't say that about any other dealership I've ever dealt with...
    • Thanks so much for this awesome review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Amer has been accommodating during your visit. Our goal is to provide quality customer care. We hope to work with you again in the future for any of your automotive needs! Best, Keyvan Keyvani, General Manager, (888)-846-1598

      by slvbuickgmc on 10/27/2014

  • Service Department Experiance

    5 out of 5 starsby WDGray on 10/08/2014
    updated 10/20/2014

    You folks are always personable and warm. You are all very easy to work with. Your friendly. It appears to be a hallmark of your dealership. I sure appreciate it.
    • First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Best, Keyvan Keyvani, General Manager, (888)-846-1598

      by slvbuickgmc on 10/21/2014

  • good service

    4 out of 5 starsby Kevin_Carlton5 on 06/29/2014

    I was in for a recall and a oil change/carwash, they offered to shuttle me home but I stayed there knowing I could be there for a while, thanks to their snacks, tv and coffee my stay was as good as it gets for the amount of time i was there.Their always friendly while waiting whenever I go there to get a service done.
    • Kevin, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your recent service experience was so positive. Please feel free to visit us if you have any further automotive needs. Best regards, Keyvan Keyvani, General Manager, (888)-846-1598.

      by slvbuickgmc on 06/30/2014

  • Best experiance

    5 out of 5 starsby amerk1 on 11/05/2013
    updated 06/03/2025

    I had great experience buying my new 2014 Buick Regal T. This is my 3rd vehicle with Salt Lake Valley Buick Gmc automotive group. Also I would love to thank all the managers and staff. I will continue to buy my vehicles from Salt Lake Valley Buick Gmc as years go by. Highly I would recommend this dealership to anyone who wants to be treated fair with respect and like family. Special Thanks to Mehdi, Mike, Kim and Rob great people who care about you and understand and listen.
    • Thank you so much for taking the time to share your feedback with us! We are committed to focusing on the needs of each and every one of our customers, and I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. Please feel free to visit or contact us if there's anything else that we can help you with in regards to your new Regal. Sincerely, Keyvan Keyvani, General Manager, (888)-846-1598.

      by slvbuickgmc on 04/24/2014

  • Bait and Switch

    1 out of 5 starsby srw4 on 11/18/2011
    updated 06/03/2025

    There was a good price quoted on a Toyota Camry Hybrid on edmunds.com. We talked to the salesman he didn't balk at the quoted price. We test drove the car, liked it, and went back to make the deal. We were informed by the owner that the car was listed for $6000 more than the quote. At first, he was willing to go down to only $3000 more than the quoted price, and said he didn't know where the Edmunds price had come from. We showed him the printout. He said it was a mistake. He stood firm, and we walked out. By the way, the car is still available at the original quoted price on Edmunds, so they aren't too anxious to fix the "mistake."
  • Great People!

    5 out of 5 starsby sarah_finny on 11/01/2012
    updated 06/03/2025

    This dealer had a huge inventory to choose from. I told the salesman what I was looking for and 5 minutes later he had the exact SUV pulled up to the front door where it was covered (it was cold and raining the day we came in). The salesman was a normal "down to earth guy" that understood my needs and didn't try to push me into a car I didn't want or higher car payments. The manager came out and spoke to us, unlike other dealers where they hide in a back office. Overall I had a great experience and will recommend Salt Lake Valley to anyone looking for a car.

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