Ken Garff Nissan Riverdale
Customer Reviews of Ken Garff Nissan Riverdale
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100% recommend
by Ashley on 01/06/2025I have purchased 3 vehicles from Ken Garff Nissan in Riverdale and subsequently service my vehicles there. They are always on top of it! Super friendly, great customer service, and always get me taken care of quickly! I trust them and… recommend them to everyone I know.
The following reviews are more than two years old. They are not included in the overall rating.
25 sales reviews
Very helpful.
by Rob M on 07/24/2022Was very helpful and made the process a good experience.Thank you for going out of your way to sell me a truck today.
by Otto Johnson on 05/14/2022If you ask them for a favor, they will hear you. I have a new truck because I needed a favor selling my older vehicle. I will buy again from this dealership.Great service
by Phil D on 05/04/2022Phil was great and helped me get the best possible rate for my brand new rouge. Thank you again, and I’ll definitely recommend him and Ken Graff!New car experience
by Karen on 04/12/2022Phil was an awesome salesman. We test drove 3 different cars and finally decided on one. He was very patient and gave us all our options for purchasing with no pressure. Highly recommend himGreat Experience
by JB on 04/05/2022We worked with Phil to purchase a new Rogue and couldn’t have been more happy about how the process went from end to end. He listened to our needs and I would highly recommend him and Ken Garff RiverdaleThey got me into a better vehicle
by Mav on 02/13/2022I originally purchased a vehicle from Kengarff Honda in Riverdale, then went back to them when I knew my cars loan was about what I would get with a trade-in. Honda didn’t have anything in my budget and told me about another vehicle at… their Nissan dealership. So I went to Kengarff Nissan in Riverdale and spoke to both Phillip and David. Though I spent hours at the dealership, they both helped me get into a newer, safer vehicle, with a full 7yr warranty. They both were respectful and helpful. And while I really wanted to stick with an suv/crossover, that was unfortunately out of my budget. But I feel confident in the car I purchased, knowing it’s covered under warranty and that this is a vehicle I could keep for more than a few years. Thanks guys!New car
by Lucero Young on 01/23/2022Great experience! Troy explained in great detail and helped me get a great family vehicle! Highly recommend!!!Great service
by Taylor on 01/08/2022Great service and was super knowledgeable. Willing to work with me to find the right vehicle and price range.Salesman Jeff was awesome !!
by Awesome sales guy on 10/17/2021Knowledgeable, helpful, able to get answers regardless of the questions that we asked. Went above and beyond my expectations. If rating on a scale of 1 to 10, he scored an 11.Emissions test
by Diane on 09/10/2021The employees in the service department were very professional and good to work with. Even though there was a problem with the service department and the testing equipment. The girls kept us up to date with the situation and how long the… service was going to take to complete the test.2017 Honda Civic
by 12 on 06/08/2021I bought a 3017 Honda Civic from you guys with 21000 miles I was told I would have the several years of warranty left come to find out the air conditioner doesn’t work and Len Garff don’t stand behind their warrantyThank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Joey Burns joeyb@kengarff.com
Convenience at the tip of your fingers
by Sam on 03/31/2021I was able to fill out the financial application before getting there, cutting the standard long time entailed in car purchasing. They helped me to get the best car.Amazing service
by Amazing customer service on 01/17/2020I would recommend this dealer to anyone. They have nothing but amazing, haggle free service. I was dreading car shopping and I didn’t have to do anything including getting my car delivered to me.Great place to buy car
by Great place to buy a car on 10/20/2019I found Ken Garff Nissan Riverdale great to work with. They didn’t push us toward a monthly payment. They found out what we wanted in financing, and they were very open in explaining all the expenses. Very low key and not pushy. Car buying… thru them was not a bad experience, as expected car buying can be.Exceptional experience
by Galaso86 on 04/01/2019Tanner and chase were Straight to the point. Gave me the price I asked for and made it quick and painless. I love my Leaf and am pleased with my experience at that store.Awesome experience!
by Lovejeeps on 05/30/2018Had a wonderful experience at Ken Garff Nissan in Riverdale. Got a great vehicle, with all the history and service records for a great price! Ricardo and Zach were great to my family!Best Buying Experience Ever
by Clancy8080 on 09/14/2017Jeremy Davis was our sales associate. Both Jeremy and the dealership did an excellent job. No hassles, good listening, great response to requests, plenty of patience as I worked my way through the various models of Titan, and, best of… all, never once did they call me uninvited. I got in touch with them when I was ready to talk and Jeremy was able to accommodate my schedule. Working directly with the Manager (both Ed and Big Al) was open and fact based. I walked out feeling like I had an excellent price and got the Titan I wanted. By the way, I had to leave during the process for a wedding out of town. Jeremy is the only sales associate who didn't bother me over that week-end. Several others called at various times, one during the wedding itself. I left Ken Garff Nissan feeling like I had made a friend or two and with the confidence they would take good care of my maintenance and other needs as I move down the road with my Titan. I'm 73 and I've bought a few cars and trucks. This was by far the best experience I've ever had and I never felt abused or neglected. Great outfit. I recommend them to you.Car experience review
by Natalie on 09/13/2017I was very impressed with the service i received my sales lady kandis was very knowledgeable very nice and very personable, the finacial guy was very nice and he got me my carThank you for your review, Natalie! We're so glad that our team was so great to work with. Congrats on your new car!
Great service
by Suebugbaby on 09/11/2017Everyone there was very helpful and patient with me. I found my perfect car. Thanks Ken Gaff for being so amazing.Thanks so much for your review! We are so glad to hear that our team was great to work with--congratulations on your car! :)
Friendly people, great salesman.
by Lagspike on 09/10/2017Great salesman, even gave us a great recommendation for a place for dinner!Thank you so much for leaving us a review! We are so happy to hear that your salesman was so helpful--especially with a dinner recommendation! :) Congrats on your new car!
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About our dealership
At Ken Garff
we hear you
You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Thank you for the review, Rob! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!
by Ken Garff Nissan Riverdale on 08/24/2022