Performance Ford Lincoln Bountiful
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Customer Reviews of Performance Ford Lincoln Bountiful
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62 reviews
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Good experience overall
by Skoe250 on 06/16/2016updated 06/26/2016Everything went good after the negotiation. Only negative I can give was they wouldn't give me any pricing or negotiate until I signed for a credit check and had to tell them I would buy the car that day. Typical car sales tactics for the… big dealerships in particular. Can't ever blame staff for performance they train them very well to do what they do and that is to get you to take a vehicle that day. If they have the exact car in stock I want I would go back. Everyone was respectful to me. Finance & Paperwork was the most efficient I've had yet from a car buying experience.Best service experience ever!!!
by JCfordf150 on 06/24/2016Excellent!!! Best service experience ever. Gwen and Brittany were incredible to work with.Great service
by dbblaw1 on 06/24/2016I am always taken care of in the best manner possible. Andy, my service tech goes out of his way to make sure things go right.Excellent Service
by dpickering on 06/21/2016The problem with the car was found and fixed rapidly.Andy (True Professional)
by Pockets28 on 06/16/2016Andy was a pleasure to deal with right from the start. He explained exactly what he was going to do and exactly what it was going to cost. The parts actually showed up sooner than expected and the work was done flawlessly! I would… recommend Performance Ford to all my friends and certainly to go see Andy. Thanks again Andy, it was a real pleasure working with a true professional.Excellent
by Zacallen on 05/29/2016I I originally had a newer salesman that was excellent good rapport and personality. Due to a complication he ended up being unavailable when I followed up the next day regarding the same vehicle I was looking at the day before. Since he… was no longer available, there was a last-minute shuffle and some confusion initially about who was to take his place, however, One someone was assigned to me the experience was excellent. The salesman offered routes I hadn't even considered for a newer truck I hadn't even seen and after that process. We finished up with some sailing for the doc process.Great service
by jnakaishi on 05/02/2016updated 05/18/2016It was great. Got me in and out in timely manner. Waiting room was great.Very pleasant
by Fakeness on 04/04/2016updated 04/26/2016Andy was awesome in the service department.i have had a lot of problems at other dealers but this was a very pleasant experience and will be doing business with you people again in the near future. Thank you very much for great service all… the way around.Beyond expectation customer service
by Thankyou20 on 04/25/2016Attentive. Answered questions and reviewed services like I was the only customer and I was the first person to ever ask those same interesting questions.2015 F-150 Heaters don't work, Currently no fix.
by NoHeatPete on 04/04/2016updated 04/21/2016New 2015 F-150: When heater is on, the defroster and side vents also come on full strength with very little air flow to floor heater. Defroster and side vents won't turn off making the upper cabin excessively hot and the floor and feet… remain freezing cold. The Service Dept people were amazing, super helpful, did everything by the book, replaced the actuator motor door etc. But the "Ford recommended fix" did not fix the problem. Floor and feet stay cold, have to drive with windows down in winter to sweep the hot air from upper cabin area. Very uncomfortable. I do ot recommend 2015 F-150's to anyone living in cold climates. My F-350's heater works beautifully. Hope Ford finds a fix for the F-150 before next winter or will trade it in for a Chevy.Service dept
by Deeders on 04/15/2016The service department went above and beyond. My adviser kept me informed and updated at every stepGreat Service
by dbblaw1 on 04/14/2016Excellent service, as always. Car was delivered clean & ready to driveGreat service
by larryolsen on 04/12/2016The service staff was very friendly and efficient. I am completely satisfied with the service I received.Great services at a very fair price!
by Skarecrow on 04/08/2016Brittany was very helpful and courteous. We spoke several times on the phone and she was super each time. Tires rotated, oil change, slow leak repaired, all for very economical price, plus I had earned some reward $$$. Very cool!Mostly good service
by orsonater on 03/30/2016Feels like my car's alignment was worse after I left than before I got there. Just got oil changed. They recommended two new tires and a ball joint / control arm replacement, but I didn't go for that on this visit. Now my car seems to pull… harder to the right than it did before I took it to get my oil changed.Thanks
by 4321Mac on 03/30/2016Knowing that individuals working on my truck know me and want my truck to run properly and safely is very reassuring.Outstanding tire deal
by Neilson81 on 03/26/2016I came in for new tires. They were delivered quickly as promised and for a better price than the other places I called. I will definitely be back!awesome
by stageangel on 03/25/2016We leased an escape from you and it is wonderful and exactly what we needed. Our sales rep was awesome, nice, and just super helpful. He took great care of us and the overall quality of the company was excellent.Great truck buying experience
by Bobc4008 on 03/21/2016The sales team was very helpful and worked with us on a final package deal that allowed us to get a great F-150. The sales team followed up to make sure everything was ok and promised to take care of any issues.Perfect Bed liner
by Kristin4793 on 02/05/20162016 F150 Platinum. The customer service was excellent. We brought our new truck to have a bed liner and wheel well covers added. Andy checked in with us throughout the day to give us status updates. The truck looked great when we picked… it up. The job was really well done.fast turn around
by mommaof6 on 01/19/2016updated 02/02/2016Brittany was awesome at communicating with me throughout the service process. I had warranty work done and she explained everything and did the best she could to get me the best rate for all non-warranty items serviced. I was expecting my… vehicle to be in the shop for 2 days and it was in for 6 hours. Great turn around time! Thanks Brittany!
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