University Mazda
Customer Reviews of University Mazda
Review type:
Very happy with our purchase!
by Scott on 07/29/2023Kirk was very responsive via email to all of my communications. Many car salesman do not like to work via email. My profession requires that I am on the phone almost constantly daily so email is the most convenient and effective means of… communication for me personally. It was nice that Kirk worked with me in this fashion to answer all of my questions and ultimately close the sale.Great Experience
by Jayne on 07/25/2023This was my best experience buying a vehicle. There was no pressure and the staff was very knowledgeable. My sales consultant went above and beyond to make the process flow smoothly. I would definitely recommend.It is wonderful to hear that our team was able to provide you with a great buying experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. -The University Mazda Team
Outstanding Experience
by Susan on 07/25/2023No aggressive sales tactics. We know what we want. Fastest car buying experience I have ever had. Well mannered sales and finance staff>And we love the new Mazda CX50Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The University Mazda Team
Rita's new perfect Mazda CX-50 Premium Plus
by Rita on 07/15/2023Milton was very repansive to what we wanted. We had done our homewark and knew exactly what we wanted. They went to work, found the CX-50, model, equipment and color we were looking for. They made a dealer trade to get us the right car.Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. -The University Mazda Team
They brought the A team
by Matthew on 07/14/2023DJ and David was training that day, they were very patient as I tired to prosses what I wanted. I did not feel pressured any way. They listened to what I was asking for and put in the car that I wanted. They went out of their way to make… sure I was comfortable.Thank you for your great review, Matthew! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! -The University Mazda Team
Great Experience
by Janie on 06/22/2023Very satisfied with the whole experience . Everyone helpful especially DJ . He was very helpful ,pleasant and knowledgeable.Janie, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. -The University Mazda Team
A happy customer
by Louis on 06/17/2023How was treated and talked to compared to other dealerships not stuck up actually was being a human being.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -The University Mazda Team
Mr
by Qaisar on 06/15/2023Well from my salesman Mr Kirk to Sales managers and gentlemen in finance department who did our paperwork y’all did a great job treat us like family and with respect will do business with y’all in future Thank you very kindlyThank you for this excellent review, Qaisar. We are so happy to hear that we could make you feel like a part of the University Mazda family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! -The University Mazda Team
Went the extra mile
by Glenda on 05/26/2023DJ was upbeat, knowledgeable, and courteous. Very personable. We appreciated him going the extra mile to prep the car we had shown interest in.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that DJ does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. -The University Mazda Team
You Rock!
by Ellen on 05/22/2023From start to finish, the process of buying my car exhibited the service and attention that I have come to expect from a Mazda dealership. Milton was great when it came to explaining my new car's features. You went one step further when… Milton took us to the service department to introduce us to our service advisor. My former dealership was North Park Mazda of San Antonio. My new dealership is the University Mazda of Waco! Well done!Ellen, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! -The University Mazda Team
Very Satisfied
by Douglas on 05/18/2023Very knowledgeable salesperson, yet not pushy.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. -The University Mazda Team
MAZDA CX 50
by Joann on 05/12/2023Tony and DJ were great to work with. Communicated well with us during the entire process and upfront when discussing options. They were respectful of our time and worked with our tight schedule. Professional and personable!Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. -The University Mazda Team
Kudos to Tony DeMaria
by Jordan on 05/11/2023I enjoyed working with Tony DeMaria, he was very honest and answered any questions that I had.Hello Jordan! It is great to hear about your recent service experience. I will certainly pass on your feedback to Tony as he will be happy to hear it! We look forward to working with you again in the future! -The University Mazda Team
Zoom, zoom!!
by Cathy on 05/10/2023Tony was awesome in helping me find the exact car I was looking for and delivered an excellent customer service experience. I will buy another car from him! Milton was great at sharing his wealth of knowledge about how the car features of… my Mazda3 work- very helpful! Freddy is a top notch finance guy and handled the financial arrangements efficiently.Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the exact car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. -The University Mazda Team
10/10 Recommend Mazda University
by Crystal on 05/07/2023DJ was extremely knowledgeable, friendly, and personable! It made us feel comfortable every step of the way.We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! -The University Mazda Team
Highly recommend!!!
by Titus on 04/22/2023Everyone there, sales (Milton), finance (Danny) and service (Randy) treated us like family and we’re very upfront, helpful and trustworthy. Milton even cleaned my daughters’ car seat for us.Titus, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! -The University Mazda Team
2023 CX-30
by Melissa on 04/11/2023No nonsense saless process.Thank you for this amazing review! We really appreciate your business. -The University Mazda Team
Great car buying experience!
by Anthony on 04/04/2023I was treated with respect throughout the entire purchasing experience. The team listened, and I felt valued as a customer. My wife and I really enjoyed the experience of purchasing our Pre-Certified Mazda CX-9. The team of Tony(sale… manager), Dannie (finance), and Kirk (sale rep) represented University Mazda well!!!It is great to know that we were able to provide you and your wife with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. -The University Mazda Team
Brian Horn
by Brian on 04/04/2023Tony and Trey were able to do a dealer trade to get the vehicle I had been waiting for.Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At University Mazda, we value our customers and we look forward to seeing you down the road. -The University Mazda Team
University Mazda
by Muhammad on 03/23/2023Sales staff were very nice, knowledgeable, and informative. They didn't pressure me to buy a specific car but helped me choose one that was right for me. The salesman Paul was friendly and not pushy. The sales manager Tony helped me… understand all the options that I had, including models that they would get in the future in case I wanted to wait. He even shared some girl scout cookies with us. All in all a good experience with the sales staff.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. -The University Mazda Team
Mary M
by Mary on 03/20/2023Everything, online access to esign financial documents, Sales and assistance from Travis, Ty and Bobby and special thanks to Jon! The updates to the building it looks really great. Thank you for the goodie box too :) You all are a… wonderful Team, and I am so happy with your service and kindness no pressure! Have a wonderful week and thank you again for a great experience again!Mary, thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. -The University Mazda Team
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -The University Mazda Team
by University Mazda on 08/01/2023