University Mazda
Customer Reviews of University Mazda
Review type:
2023 Mazda Service
by Jerry on 07/31/2023Very curtius Randy Very nice and professionalAlways good service
by Sung on 07/26/2023Prompt and professional serviceThank you so much for taking the time to share your feedback with us, Sung! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The University Mazda Team
Excellent Service
by Kortney on 07/26/2023Excellent service, explained car issues well, fast service, video of the inspection was helpful & trustworthyThank you for leaving us this great review! We are very happy to hear that we could be so helpful and trustworthy during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The University Mazda Team
Mazda CX 9 Repairs
by Dorothy on 07/24/2023The service manager, Randy, was extremely knowledgeable regarding the vehicle, enthusiastically shared pertinent information and addressed the issues in a timely fashion.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Randy does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. -The University Mazda Team
University Mazda Waco
by Susanne on 07/06/2023The people at University are great, both Sales & Service. Both Ty & Jordan in Service this time were very pleasant and helpful. I feel I get value for paying a bit more to use a dealer over a mechanic shop. They know my CX5 inside out… and are always helpful.Thank you so much for taking the time to share your feedback with us, Suzanne! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The University Mazda Team
Excellent Auto Service, Highly Recommend
by William on 06/28/2023Clear expectations, fast service, felt like team cared about taking care of me and my carWe truly appreciate you taking the time to write about your experience at our service department, William. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! -The University Mazda Team
Quick oil change experience.
by Zhihao on 06/27/2023staff are friendly and did safety check for meThank you for sharing this great feedback with us, Zhihao. We feel our service department is what makes University Mazda special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. -The University Mazda Team
Routine maintenace done well
by Paul on 06/12/2023Friendly quick and the work was done wellIt is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The University Mazda Team
One Happy Customer
by Candace on 06/11/2023Always an exceptional experience. Friendly faces. Outstanding Customer Service.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. -The University Mazda Team
Great service
by Pamela on 05/26/2023From the minute I drove up to the service lane, the staff were friendly and helpful. David made a great video to show me what he saw going on with my car and resolved the issue. All that and a car wash, why wouldn’t I come back!Pamela, we sincerely appreciate your feedback. Each employee is a valued member of the University Mazda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! -The University Mazda Team
Quick, courteous service
by Michele on 04/23/2023Quick, courteous serviceThank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with courteous, and quick service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. -The University Mazda Team
Car service
by Peggy on 04/08/2023These are not only the friendliest people they are also very efficient. I love the video while the car is being serviced.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The University Mazda Team
Great friendly staff
by Tracy on 04/01/2023The service department staff are awesome. Always so helpfulThank you for leaving us this great review, Tracy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The University Mazda Team
Always fulfill their commitment
by Larry on 03/19/2023Friendly and treat you like you are someoneLarry, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. -The University Mazda Team
Routine Service
by John on 03/17/2023On time and done effectively and quickly.John, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The University Mazda Team
CUSTOMER
by James on 03/17/2023Everyone was friendly and servie was promptJames, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! -The University Mazda Team
Great service
by Lilliam on 08/05/2021Survive was fast and efficient. Took it in for maintenance, oil change and tire rotation. Got it back within a few hours.2016 Hyundai Elentra
by Jeffery on 08/05/2021The friendly staff.Oil change
by Terry on 07/28/2021Convenient, fast, reliable, friendly.Overall satisfaction for car maintenance
by Sharon on 07/25/2021Quick service Friendly service Free car washMazda survey
by Denise on 07/14/2021Friendly and comfortable atmosphere
Thank you so much for taking time out of your day to share your experience with everyone, Jerry. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. -The University Mazda Team
by University Mazda on 08/03/2023