University Kia
Customer Reviews of University Kia
Review type:
A+ customer service!
by Xiomara_Rodriguez on 02/23/2021updated 03/02/2021Fernando Contreras was very patient with me and made sure I understood the whole process. He answered all my questions and went the extra mile to make sure I felt comfortable and confident in the choice I made.Fernando-awesome sales consultant.
by John on 02/14/2021updated 02/22/2021Fernando was very professional,fluid,and had great comunicational skills.The entire experience was comfortable.Sales Department
by Wayne on 02/11/2021updated 02/18/2021Friendly, knowledgeable and no pressure salesmanThank you for this amazing review, Wayne! We really appreciate your business. Best, The University Kia Team
Kia purchase
by Leslie on 02/14/2021It did not take near as long as the last time I bought my Kia from another dealership. The finance person was extra quick, which we appreciated with the ice and snow coming.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The University Kia Team
University Kia: Model Sales Team
by Debra on 02/14/2021I am a return customer. My initial experience with Oz, my friendly sales person was the decision for my return. Further, Pete, in the service department was such a happy and caring person with personality +++!! Yesterday, I drove through… ice and snow and over 8 hours (one way) to trade with University Kia... Although my former friends were not there, I met Tyler, Buddy, and Freddy. All of these men were so pleasant and caring. They really made my experience a positive one. This team at University Kia are second to NONE!! Feedback on the car: This is my second Kia Stinger GT2. This car is much more quiet on the road. Further, as cold as it was, my 2018 Stinger would get cold inside the cabin-especially around the door and middle console. I am happy to say that Kia has remedied these issues, added a few other features I wanted, and now I am even more of a Stinger fan than I was previously!!Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The University Kia Team
Best Auto buying experience I’ve ever had!!!
by Aaron on 02/08/2021updated 02/16/2021Best deal and service around we drove to Waco from Leander. Trey was awesome he won my wife over with the personalized video of the vehicle she wanted. Trey definitely went above and beyond to make sure we were happy. The Seltos is a… great small/midsize SUV!!! We are very pleased with everything about our visit.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The University Kia Team
Happy family
by David on 02/05/2021updated 02/12/2021What I liked about the experience was the fact that several employees helped us with getting another vehicle. I also liked how Bryan went into detail about the wonderful features of the sportage and he also helped me to access my android… phone/car so I could do things from my phone. It was an overall really good experience. I'm glad we are part of the kia family!Thank you so much for taking the time to share your kind words about your experience at University Kia! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The University Kia Team
Best selections in the business!
by Ryan on 01/29/2021updated 02/05/2021Very smooth process everything was explained thoroughly. I felt comfortable and met great personalities throughout each step of the purchasing process.Ryan, I sincerely thank you for going out of your way to write this review about University Kia. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Best, The University Kia Team
Awesome experience
by Calvin on 01/29/2021updated 02/05/2021Tyler the salesperson was excellent and the experience was smooth. Highly recommend coming here for your next car purchase!Calvin, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, The University Kia Team
Excellent care
by Shanna on 01/28/2021updated 02/04/2021Very attentive sales staff and managementThank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The University Kia Team
Purchase
by Randy on 01/28/2021updated 02/04/2021Very friendly, professional and knowledgeable. Made buying process easy and salesman explained the features of the SUV with ease. Totally recommend to everyone to buy a kiaThank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, The University Kia Team
Great people
by Alfonso on 02/03/2021Tyler, Fernando, and Bobby were all great. Super helpful and patient with us.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The University Kia Team
Locke review
by Luann on 01/29/2021Good and patient salesman and business managerLuann, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The University Kia Team
Yes
by Nellie on 01/29/2021Quick service, polite sales man, helpful and courteous!Nellie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The University Kia Team
New car experience
by Kathy on 01/22/2021updated 01/29/2021Everyone was so helpful and very friendly. I've never bought a car by myself and they made the experience great.Congratulations on the new car! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Best, The University Kia Team
Kia Sorento 2021
by Kevin on 01/24/2021Jeremy was very knowledgeable and answered all of our questions.Congratulations on your new Sorento, Kevin! Thank you for taking the time to write about your experience. It's great to know Jeremy and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, The University Kia Team
Excellent service
by Mary on 01/22/2021I felt like I was treated like royalty. Right away found the car I wanted. Thoroughly explained how reliable the cars sold there with warranties.Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from the University Kia team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, The University Kia Team
Sugar Johnson
by Sugar1982 on 01/21/2021Bobby & Brian were amazing with their knowledge, This was the second time for being at KIA but the First time I was happy to buy a car.We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, The University Kia Team
Sara L Moses
by Sara on 01/14/2021updated 01/21/2021I'm disable and had appointment with Cleve Miller. I got there early but Cleve took the time to get me coffee and place to sit and wait tell he was finished. I really was impressed with Kia dealership. It was very clean and comfortable.… Cleve Miller was have great service skills. He spent quality time with me. I Love my new Kia. Thanks to all Sara MosesThank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Best, The University Kia Team
My recent purchase
by Anthony on 01/13/2021Salesman Danny did a great job getting me in the door with text message.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The University Kia Team
University Kia
by Jeanne on 01/11/2021Travis Cherry was amazing and made my buying experience a pleasure.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The University Kia Team
John, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The University Kia Team
by University Kia on 02/22/2021