Customer Reviews of AutoNation Chevrolet Waco
Review type:
poor service
by frustrated on 05/27/2025This entire transaction was a lot of work. Very poor communication and follow up.Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (254) 761-5511 at your earliest convenience to discuss how we can turn this experience into a positive one.
Service on car
by Catram57 on 04/22/2025My overall experience was great. They got my car in quickly and it was ready soon after it was taken in.Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
2017 Silverado
by Franklin on 12/13/2023Excellent from start to finish!! Very quick in & out serviceHi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Great experience
by Walter B on 12/06/2023Rodney is the best. Very polite and knows his stuff. Won’t go to anyone else.Hi Walter, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Went and got a service done
by Robert C on 11/21/2023Did a great job at updating me on issues with my vehicle and giving me options for payment. Great customer service and care too.Hello Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change and inspection
by WillieJ on 10/22/2023Timely and thoroughHi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Highly Customer Service In Central Texas
by Snooser on 10/12/2023No matter the mechanical situation I can always depend on Auto Nation. ThanksHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change
by Slopez1 on 10/05/2023My oil change was done with in one hour usually response time wait is 2 hours for an oil change .Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Fixed my recall.
by Auto Nation on 10/03/2023I was receiving text messages all the time explaining everything.Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Check engine light
by Mooney57 on 10/02/2023Ms Candice was very courteous, kept me aware of the progress on my vehicle. This was from the dealership in Waco TX. Thanks Ms CandiceHi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Waco. If you ever need help, just give us a call. Happy motoring!
Trax
by Ch Trax on 09/21/2023Bill was very helpful and nice. Gave advice on continued maintenance.Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Waco. Don't hesitate to call us if you ever need anything. Be safe on the road!
Only use Auto Nation for my corvette
by Donnalynn on 09/14/2023I had an oil change scheduled. I waited and they had me out in about an hour. Rep was extremely friendly and knew quite a bit about corvettes.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service appointment
by Bubbbbb on 09/13/2023My advice was very courteous and kept me updated.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Owner of vehicle
by Graciela on 08/28/2023Like always the service we received was amazing everything went smoothly someone friendly. That’s why we always go to auto nation for our servicesHi Graciela, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tire replacement
by TaMoGee on 08/28/2023Bill in the service department was very helpful and help me get my tires changed.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Owner
by William on 08/18/2023Quick appointment and friendly environmentHi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Chevy pickup recall service
by Markb97 on 08/16/2023Rodney is very courteous, conscientious, and turnaround time was very quick.Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Waco. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excelente
by Ramiroh on 08/10/2023Excelente servicio amables y rápidoHola Ramiroh, nos complace saber que tuviste una experiencia tan positiva con nosotros. No dude en llamarnos si alguna vez necesita algo. ¡Mantente seguro en la carretera!
Oil Change & Tire Rotation
by M Flowers on 08/10/2023Thank you Rodney for another great service. Always gets things done in a timely manner. Appreciate you and AutoNation service dept.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Waco. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Department
by Andrew Raley on 08/01/2023Grant Lipscomb, Rodney Clower & all the other guys in the service department are all ver helpful & always friendly. I have no complaints at all with the Autonation Waco service department.Hi Andrew, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Car service
by Marilyn on 07/31/2023My experience was great and everyone was very helpful.Hi Marilyn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (254) 242-0679 to discuss what we can do to help.
by Presley Palmer on 05/28/2025