Customer Reviews of AutoNation Chevrolet Waco
Review type:
Smooth experience
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
poor service
by frustrated on 05/27/2025This entire transaction was a lot of work. Very poor communication and follow up.Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (254) 242-0679 to discuss what we can do to help.
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (254) 761-5511 at your earliest convenience to discuss how we can turn this experience into a positive one.
Service on car
by Catram57 on 04/22/2025My overall experience was great. They got my car in quickly and it was ready soon after it was taken in.Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Smooth experience
by NiceNewCar on 04/07/2025Duke handled every detail before we arrived, making it a smooth experience at the dealership.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New suv purchase
by Lizabeth on 02/09/2025Everyone was very helpfulHello Lizabeth, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Autonation- Waco
by Obbie 1 on 09/02/2024We bought another car several years ago from another Autonation with our daughter, as it was her first big car purchase after graduating college and working a few years, and we were very pleased with that purchase. Fast forward to our… recent car purchase at the Autonation-Waco location and we had a similar experience. We were able to look up online what vehicle options were available and could test drive the one we were interested in on the same day. The process was similar. The staff at the Waco location listened to our concerns and were very responsive. It was great working with this dealership.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AutoNation Waco, Texas
by Chris3573 on 08/02/2024This was the easiest new vehicle purchase that I have ever made. Tyler made this process easy. I explained what type of truck and which features that I wanted and he did not waste my time by trying to get me to purchase something that I did… not want. Great experience. If you are looking to buy a new vehicle, don’t waste your time, ask for Tyler and you’ll get exactly what you are looking for.Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Waco. Please don't hesitate to reach out if there's anything additional we can do for you.
Awesome Team
by Jess B. on 03/16/2024The team at AutoNation are five stars from start to finish. They all go above and beyond to make sure you leave happy and well taken care of. Shout out to Jose, JT, and Luis for being amazing.Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing AutoNation Chevrolet Waco and we hope to see you again.
Tyler B 2500 HD salesman
by BT7310$ on 02/05/2024Tyler was extremely helpful and worked hard for me and made the buying process very easy!Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi, we are glad we could help! Drive safe, and we'll see you on the road.
Wonderful buying experience!
by BBSandNS on 02/01/2024This was the most pleasant car buying experience I have ever had.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
New vehicle purchase
by BrianHa on 01/10/2024We recently purchased a new vehicle from Auto Nation Waco Chevrolet and while I normally dread buying a vehicle this was a very good experience. Oscar was ours salesman and was very easy to talk to and work with. Oscar patiently showed us… multiple vehicles before we decided on the Chevy Trax. We were also given a very fair amount for our trad in. He was not pushy and trying to upsale options we didn’t want. He even gave us a full tour of the dealership for any parts or services that may be needed in the future. I would highly recommend them as well as Oscar.We are pleased to hear you had such a positive experience with us, Brianha! We appreciate your recommendation of Autonation Chevrolet Waco and we hope to be of service again in the future.
A+ Across The Board
by Tamara on 01/03/2024My salesperson was professional, friendly, knowledgeable and a down to earth person. She focused on what I liked and the features I was looking for. She was never demanding or pushy.Hi Tamara, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Waco. Don't hesitate to call us if you ever need anything. Be safe on the road!
2017 Silverado
by Franklin on 12/13/2023Excellent from start to finish!! Very quick in & out serviceHi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Great experience
by Walter B on 12/06/2023Rodney is the best. Very polite and knows his stuff. Won’t go to anyone else.Hi Walter, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Went and got a service done
by Robert C on 11/21/2023Did a great job at updating me on issues with my vehicle and giving me options for payment. Great customer service and care too.Hello Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales Team
by rkingd34 on 11/14/2023Joe Garcie was great with helping me through the process. He's very knowledgeable of the product he sales. I would recommend him to anyone that visits the lot looking for a vehicle.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Chevrolet Waco and we hope to be of service again in the future.
Oil change and inspection
by WillieJ on 10/22/2023Timely and thoroughHi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Highly Customer Service In Central Texas
by Snooser on 10/12/2023No matter the mechanical situation I can always depend on Auto Nation. ThanksHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change
by Slopez1 on 10/05/2023My oil change was done with in one hour usually response time wait is 2 hours for an oil change .Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Fixed my recall.
by Auto Nation on 10/03/2023I was receiving text messages all the time explaining everything.Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Check engine light
by Mooney57 on 10/02/2023Ms Candice was very courteous, kept me aware of the progress on my vehicle. This was from the dealership in Waco TX. Thanks Ms CandiceHi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Waco. If you ever need help, just give us a call. Happy motoring!
Trax
by Ch Trax on 09/21/2023Bill was very helpful and nice. Gave advice on continued maintenance.Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Waco. Don't hesitate to call us if you ever need anything. Be safe on the road!
Chevrolet Silverado 2500HD
Chevrolet Traverse
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
by Ivory Park on 04/09/2025