Fred Haas Nissan
Customer Reviews of Fred Haas Nissan
Review type:
Great service
by 2010Pathfinder on 11/25/2015Jeff and the technician were very polite and considerate. They also did not try to upsell me on extra services---only on what my vehicle needed.Patilloshonporia@yahoo.com
by Shonporia on 10/31/2015updated 11/12/2015The fact he greeted me at the door allow me take my time and as well kept me updated and answered all my questions willinglyTop-notch service at Fred Haas Nissan Tomball
by DeDe2003 on 10/26/2015updated 11/11/2015Fast, easy service. Everyone is so nice and treat you as if you matter. You don't get that too many places. Drew is always professional and courteous.Thanks so much for this great review. We try to create a friendly, quick and professional experience for all of our customers. If you need anything else at all, please come back to see us. John Hays | General Manager | johnhays@fredhaasnissan.com
service
by Yaminah on 10/28/2015updated 11/11/2015Great customer service. Rick , the service advisor worked with me on my car, kept me updated in anything I needed to get done.Yaminah, thank you for the awesome feedback! Rick is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. John Hays | General Manager | johnhays@fredhaasnissan.com
Outstanding Service
by mlledanielle on 09/13/2015updated 11/02/2015I felt that the service I received was prompt, thorough, and I knew what I was getting for my money. I felt I was not taken advantage of and that my needs were considered. The prices for service were outstanding, and after an awful… experience at another dealership where I was called twice a day for three weeks after my (very expensive routine maintenance) service to sell them my (recently purchased) used car. Everything about my experience was phenomenal.2015 Murano Platinum service
by texastrix on 11/02/2015My service rep, Rick Osborne, was exceptional. He always greeting me with a handshake and a smile; he was attentive and had answers to all my questions. The work done on my 2015 Murano Platinum was perfect and ready as promised.It is wonderful to hear that Rick here at Fred Haas Nissan was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. John Hays | General Manager | johnhays@fredhaasnissan.com
Brooks, Dan Review
by brooksdan92 on 09/09/2015updated 10/28/2015I have been to this dealership a couple times for services on my 2013 Nissan Sentra. The employees are always friendly and knowledgeable. I typically drop off my vehicle and I receive a call when my vehicle is completed. This is usually… quick and employees are sure to go over any other services that may need to be performed on my vehicle.Family atmosphere
by Samantha75 on 08/16/2015updated 10/22/2015The family atmosphere soon as me and my kids walked in.Like we were invited too a Fred Haas family reunion; )Great service experience at Fred Haas Nissan
by JerryDa on 09/05/2015Service was as promised. Truck was ready when promised. Car rental was as promised. Truck was washed and vacuumed. I feel comfortable about the major routine maintenance performed and feel I should get to 100K miles on my 2011 Titan 4Pro… with no problem. Current mileage is 67.5K. Service person was helpful and told me about a coupon that saved me $150 bucks. He also helped my wife and me set up our new phones with Bluetooth.Awesome Service
by nichole_f on 08/01/2015The gentleman we worked with when we dropped off our vehicle was very attentive and really paid attention. The service was great and easy to schedule.Thank you for taking the time to write about your experience with us. At Fred Haas Nissan, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to address your needs. Do not hesitate to contact us if there is anything else we can do for you. John Hays | General Manager | johnhays@fredhaasnissan.com
Great and HONEST Dealership!!
by tyandzachsmom on 06/11/2015I have not had a bad experience at this dealership yet!! Love Fred Haas!! I always feel like they are honest with me about my Altima! Even something so simple as I came in to have my oil changed and my tires rotated and they came back and… said it was not time for my tires to be rotated yet. They checked them and they were fine. When they could have easily made a few more bucks off of me they were honest and said not this time! Great job guys!!Thank you for taking the time to write about your experience with us. At Fred Haas Nissan, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Great service!
by Elyssin on 05/20/2015updated 06/04/2015It was a great experience especially since the service advisor was very accomodating in helping me with my car even though they were about to close. He provided great customer service and even made sure that I got the best treatment.Elyssin, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Fred Haas Nissan! If there is anything else we can do for you just give us a call! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Exceptional
by RebelMel on 05/15/2015updated 05/22/2015Drew went above and beyond to assist with a few things we needed to address on our vehicle. We appreciate your team always going the extra mile. It really makes a difference and we are loyal to Fred Haas Nissan because of the superior… service we always receive.At Fred Haas Nissan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased Drew went above and beyond for you and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Fog lights, wipers and inspection
by Loammi on 05/12/2015updated 05/22/2015Service, timing, customer service. I am a female and I just love taking my car to this dealership. I wouldn't take it anywhere else unless is an emergency and can't get here.Hi Loammi and thank you for the kind words! Thank you for your loyalty to us here at Fred Haas Nissan and we look forward to your continued business! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Perfect Service
by tabita5 on 05/21/2015I had great service. Jeff took my initial concern, I spoke to Drew during the day and Rick finished off at the end of the day so I was very happy. Rick expected me to bring the car by and he was quick and efficient. I spoke to three people… but it was like speaking to one person because they knew what the problem was and attended to everything so nothing had to be re-explained. Perfect service.Thank you so much for your review! We really appreciate your business and are so happy that Jeff, Drew and Rick could provide great service to you and your vehicle. We look forward to serving you again! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Service was great!
by WRWhite on 05/03/2015updated 05/16/2015The service guys Drew and Justin were very courteous and the service performed on my car was fast and efficient. Justin was very knowledgeable about the problem my car was having. I will be returning for future visits!Thanks for this nice review! Drew and Justin truly know their stuff. We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. We look forward to assisting you with your future sales and service needs. Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
REGULAR MAINTENANCE
by pergis_2491 on 05/07/2015They were very busy but moved me to the front of the line for regular maintenance and I was out of there in no time. I really appreciated that.Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Warm regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Customer Survey
by Madhao on 04/24/2015updated 05/06/2015Mr. Rick Osborne is great service adviser. With his advice and the expert work of your mechanics our '98 Sentra is mechanically sound and is running as its best. Thank you.Madhao, thank you for the awesome feedback! You're right, Rick is a great service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Thank you again and we always look forward to working with you again in the future! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
my favorite dealership
by Sandi91 on 04/02/2015updated 04/09/2015everyone was so kind and how they seem to truly care. They explained everything and they did not rush me about my concerns. I appreciate their smiles so early in the morning. I had a fresh cup of coffee & snack. They didn't mind to take… my car back & put new wipers on, their suggestion(I forgot to tell them to do it the first time). My car was washed. What is not to like!!! I do recommend this dealership all the time.Thanks for your awesome review! I'm very happy to hear that our service team was of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Great friendly service!
by kf4tide on 04/01/2015Great service even though they were very busy. It's nice that the same people are there every time I come in.It is wonderful to hear that our staff at Fred Haas Nissan was able to provide you with a great service! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Warm regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Service department
by miles_0012 on 03/10/2015updated 03/29/2015Drew, the gentlemen that takes care of my car is always so nice and helpful. Any questions I have he always kindly takes the time and answers them. Thank You for having such a wonderful dealership. Selina RomeroHi Selina and thank you for this great review! We're excited to hear that Drew took care of you! He is a great asset and we appreciate all he does. We are driven to offer great customer care and we strive to provide the best customer service experience. Thank you again and we hope to see you again soon! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Thanks for your awesome review! I'm very happy to hear that our team was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. John Hays | General Manager | johnhays@fredhaasnissan.com
by fredhaasnissan on 11/19/2015