Customer Reviews of Orr Chevrolet
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Service
by rssy0628 on 04/10/2025Great experience at Orr Chevy. The new massage chair is a great addition while I wait on my vehicle to get done. I just drink some coffee, eat a muffin and get a massage while waiting the short time it takes to get in and out.orr dosen't satisfy customers
by toya317412000 on 09/01/2008I purchased a 2008 Malibu LT, 5000 miles, under warranty, for $22,521.47. I also have the car-fax report on the car, which they Shamila (sales person) gave to me. The vin is 1g1zj57b18f200654. We asked for the car-fax to make sure the car… haven't been wrecked and to see if there were any major repairs. The car fax showed that the car wasn't wrecked and had no major repairs. I took the car in for minor repairs at a local Chevrolet dealer in Linden,TX. I talked to Robert Howard, (sales manager). He informed me that my issues weren't under warranty because the car had been wrecked. He refused to work on the car, unless I was paying cash money. He told me the best thing to do was to return the car. He also wrote a statement for me to give to Orr. This was done on 8/26/08. I called Orr and explain to them that, I no longer wanted this car and told them why. They told me that, they didn't sell wrecked cars and the car was certified. They told me to bring the car back on 8/30/08. They asked me what I wanted and I told them. They also said they would put me in a new car and satisfy me. They had 4 days to find me a car. When I took the car and the the proof that the car was wrecked. They offered to fix the car for me and I refused, because I didn't want a wreck car. Then they tried to trade my car for a new car, which was fine until I found out I had to pay an extra $14000.00. I refused and told them I wanted my money back. I was told that wasn't going to happen.
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About our dealership
Orr Chevrolet has been servicing the Ark-La-Tex since 1924! We look forward to helping you find the perfect vehicle for you and your family.
What sets us apart
ORR Chevrolet is a new Chevy and used car dealer that has been servicing Texarkana since 1924! Whether you are looking to purchase a new or pre-owned vehicle, get service on your vehicle, or order parts, we are service fast and friendly!