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Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Spring

Review type:

Overall rating

4.8
4.76 out of 5 stars

(49 reviews)


Customer recommendations:

Yes (46)|No (3)

My fiancé absolutely loves her new Jeep Grand Cherokee!!

5 out of 5 starsby Franklin Pryor on 04/23/2025

Honestly, This purchase would not have been possible if not for Ms Dacne Ulloa-Roque! She is extremely professional and easy to deal with! Something that is rare from my experiences in purchasing vehicles. Thank you Dacne, you made the whole experience exciting and palatable! Sincerely Franklin Pryor
  • We are pleased to hear you had such a positive experience with us, Franklin! Thank you so much for being one of our valued guests and we look forward to your next visit!

    by Stephanie Mavis on 04/25/2025

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
323 reviews
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  • 254 brake pads front 254 brake pads back outrageous

    1 out of 5 starsby Clarence on 03/23/2021

    I I was told I need a brake pads 254 front 254 back outrageous ale
    • Clarence, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (281) 715-6927. We'd appreciate the chance to make your experience a positive one.

      by Sofia Peters on 03/24/2021

  • Jeep

    5 out of 5 starsby Jcmedrano on 03/05/2021
    updated 03/12/2021

    Friendly, courteous and did great work.
    • Hello there, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

      by Melissa Arellano on 03/12/2021

  • Matt

    5 out of 5 starsby Matthew on 03/10/2021

    Mario Quezada was great! He made the process easy and fast.
    • Matthew, we are so happy to read such a great review about AutoNation Chrysler Dodge Jeep RAM Spring! If you ever need help, just give us a call. Happy motoring!

      by Melissa Arellano on 03/11/2021

  • Wilfredo Gutierrez was knowledgeable and informative. Best salesman ever!

    5 out of 5 starsby BossBytch70 on 03/02/2021

    Wilfredo Gutierrez! That's right... You HAVE to go see Will! He is the absolute best there is as far as car salesmen go. He doesn't make you feel pressured. He explains everything about the vehicle you are looking at down to the last detail. He makes sure you know as much about the entire car buying process as he does. This man went above and beyond his job position at AutoNation Chrysler Dodge Jeep Ram Spring and he helped me make a very informed decision when I chose the make and model of the vehicle I bought and made the entire process so very easy breezy. I'm now the very proud owner of a new Jeep Renegade and I couldn't have done it without Wilfredo Gutierrez. Thank you so much Will!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Drive safe!

      by Sofia Peters on 03/04/2021

  • Jeep Wrangler Purchase

    5 out of 5 starsby TSexton on 02/23/2021
    updated 03/02/2021

    Great Experience! Stefan was awesome! Maximized my trade value, found the vehicle we wanted!
    • Hi, thank you for your kind review; we are happy to pass along your comments to Stefan here at AutoNation Chrysler Dodge Jeep RAM Spring! We look forward to your next visit! Take care!

      by Tom Murray on 03/03/2021

  • Service performed on 2018 Dodge Durango

    5 out of 5 starsby K_Dog_2021 on 02/15/2021
    updated 02/22/2021

    Had 3-year old battery replaced. I was checked in by the Service manager within 1 minute of pulling in to the service bay. She was very knowledgeable and helpful.
    • We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Sofia Peters on 03/03/2021

  • Oil change

    5 out of 5 starsby Cheryl joe on 02/03/2021

    Very pleasant person and job in repair also good as well
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Kristie Obra on 02/15/2021

  • Great experience!

    5 out of 5 starsby KCreel1 on 02/02/2021

    This was one of the best experiences with a dealership that I’ve had. They were friendly and fast. We did negotiate as expected, but we both agreed on mutual deal. My salesman Phil Gibson was very helpful and a friendly person, I would recommend asking for him if you’re in search of a used car or truck.
    • Your satisfaction is our top priority. Feel free to stop by if you ever need any more help.

      by Kristie Obra on 02/15/2021

  • Recommended. Yess!!

    5 out of 5 starsby Pizzle01 on 02/01/2021

    The team leads in follow through!. They meet the deadline and constantly update me of the process. I highly recommend.
    • Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Kristie Obra on 02/15/2021

  • Always a pleasure******

    5 out of 5 starsby Pizzle01 on 02/01/2021

    The team at Autonation never seem to disappoint. Quick and friendly service and communicated the whole time without having to ask or follow up. They were always a step ahead. Thank team
    • We set high expectations for ourselves so it’s gratifying to hear you had a great with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Kristie Obra on 02/15/2021

  • Purchase of Dodge Ram 1500

    5 out of 5 starsby ET Dodge on 01/23/2021

    I had a very good experience purchasing my Ram 1500 at Autonation. Jonathon McCowan was very patient and professional in helping find the exact right truck for me. He was not pushy and was very helpful in explaining options and features. Because of his professional approach, I returned to Autonation and worked directly with Jonathon to find and buy my truck. It was a very positive overall experience.
    • Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Laura Pacific on 01/29/2021

  • Great Dealership

    5 out of 5 starsby KibbyP21 on 01/22/2021

    This is the third vehicle I have purchased from Autonation in Spring and it doesn't get any better than this. Great service and salespeople.
    • Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

      by Laura Pacific on 01/29/2021

  • Great Service!

    5 out of 5 starsby EliteXpress on 01/20/2021

    Quick service in and out!
    • We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

      by Laura Pacific on 01/29/2021

  • Car

    5 out of 5 starsby Zipperr on 01/11/2021

    Good quick service
    • Thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Kristie Obra on 01/29/2021

  • Very good service

    5 out of 5 starsby Jeepster on 01/11/2021

    Kevin Hendricks has always been very polite and we trust your dealership because of him
    • We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Spring. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

      by Kristie Obra on 01/29/2021

  • Oil Change

    4 out of 5 starsby Mikayla on 01/04/2021
    updated 01/11/2021

    Got my car in at 7 am and they had it done at 8:45 am. Timing was fast and service with Erik was great. The only thing is there was oil and grease stains on the top left of my car on the cloth.
    • Mikayla, thank you for sharing your positive experience! We hope you have a great day!

      by Kristie Obra on 01/29/2021

  • Oil Change

    5 out of 5 starsby Fuddman on 12/30/2020
    updated 01/06/2021

    Work completed as promised
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

      by Review Responder on 01/11/2021

  • Loved the help from the sales personal

    5 out of 5 starsby RAM 2500 4x4 on 01/05/2021

    Cesar R. did an impecable job on helping me purchase my dream truck! I highly recommend speaking to him, he will lead you to the vehicle of your desire, down to the smallest detail. Very pleased with my purchase, best truck I’ve owned so far.
    • Thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

      by Kristie Obra on 01/28/2021

  • Sensor stuck

    5 out of 5 starsby Tonya Camden on 12/30/2020

    They took good care of me! Service was taken care of in a timely manner and everyone was super nice!
    • Tonya, we're happy to hear you had such a positive experience with our service team! Drive safe, and we'll see you on the road.

      by Review Responder on 01/11/2021

  • Maintenance

    5 out of 5 starsby Walter Hrz on 12/22/2020

    Even tho it was busy. They took care of my truck pretty well didn't waited much.
    • Hi Walter, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

      by Review Responder on 01/11/2021

    • Walter, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Cozet Joyner on 01/23/2021

  • Great Experience

    5 out of 5 starsby Ben Cruz on 12/13/2020

    I called AJ about a truck I was looking for after being disappointed at another dealership. He found the one I was looking for at a sister location. He offered to meet me at the location the next morning and show it to me. We met and drove it to his location to write up the deal. Great customer service and great experience. Thank you AJ!!!
    • We are pleased to hear you had such a positive experience with us, Ben! -- If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Shawn Huff on 01/23/2021

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi