Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Spring
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My fiancé absolutely loves her new Jeep Grand Cherokee!!
by Franklin Pryor on 04/23/2025
Honestly, This purchase would not have been possible if not for Ms Dacne Ulloa-Roque! She is extremely professional and easy to deal with! Something that is rare from my experiences in purchasing vehicles. Thank you Dacne, you made the… whole experience exciting and palatable!
Sincerely
Franklin Pryor
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The following reviews are more than two years old. They are not included in the overall rating.
337 reviews
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new Jeep Trailhawk
by tim235 on 03/14/2014updated 09/11/2025I just bought my 2nd Jeep in less than 1 year from AutoNation Dodge Jeep Ram in Spring. Absolutely hands down the best dealer in Houston. I searched and shopped at 4 or 5 dealers and it was well worth driving across town to get it here. If… you need a new car ask for Vicky S. If you need a used car talk to Frank S. You won't find car sales persons like them anywhere. I have purchased 5 new cars in the last 4 years and the best experience is with them. The service department is also very good!Bought Used Subaru Impreza WRX
by eddiejoe56 on 07/23/2013updated 09/11/2025Overall my experience was good to very good. Entering Pre-Owned sales building, I had to seek out a salesman for help - must be low pressure. Test drove car I saw on Autotrader and liked it. I then asked about value of my trade-in. Did not… like the value returned which was lower than trade-in figure from KBB, and did not receive any credit for new short-block with <7,000 miles on it. This should have easily added another $1K. I struck a deal with some lienency granted on the car purchase price. Completed the paper work and picked up the car after arranging insurance two days later. Worked out okay.excellent service!
by newtruck44 on 08/29/2013updated 09/11/2025I had been looking for a particular new Ram 1500 and found a few at different dealerships. After dealing with Demontri C. and having the attention and response that he gave, I was sold. Process was smooth and easy and I would highly… recomend anyone looking for a new truck to give him a call.Willie B!!
by rroel on 12/24/2013updated 09/11/2025I can't say enough about the sales agent that has always gone above and beyond to find the right truck for me. Willie Bis a great and knowledgeable salesperson. I had purchased my 2012 Ram Longhorn from him two years ago and wanted to get… into a 2014 and told him exactly what I wanted. I wasn't in a rush and let him do his work to find it. It didn't take him 2 weeks to call me to let me know that a truck was arriving at the dealership the very next day. I trusted him with what he was saying and it was exactly what I was looking for. He had already prepared all the leg work for me and gave me what I was wanting for my 2012. Willie worked his "magic"! I was also in and out of the dealership in record time! 2 1/2 hours. that never happens, in fact it was exactly the same when I bought in 2012 and thought it was a fluke. This was not the case and its his usual way of doing things. The entire staff was very friendly as always and they made me feel like I was the most important person there and the only one there! Wow!! Definitely, if you are in the market, go see Willie!! What a wonderful experience!!Fantastic Buying Experience
by dobbins2550 on 08/31/2013updated 09/11/2025On August 1, 2013, I traded my Challenger R/T in for a Ram 1500 Hemi Crew Cab 4x2. The whole experience was relatively stress free and the staff was truly professional and kind. I will buy from them again, without question. Jorge was my… salesman and he handled things beautifully. I left feeling great about the deal I got. Would definitely recommend to anyone and I already have a couple of times. 5 STARS! Thank you Auto Nation of Spring!!!sales review
by melissasmith1 on 04/26/2014updated 09/11/2025I just purchased a 2014 Jeep Rubicon with the assistance of Leonard C. He was very professional, knowledgeable, and worked with me to get the price I was wanting. Very happy with my Rubicon and if I ever trade up, will return to Autonation… in Spring!sales person got upset
by scubadilla4545 on 03/20/2012updated 09/11/2025Chris Lonidier was alright, he had a good presentation but the further we negotiated the more irritated he got. His entire persona changed to where I felt like he was going to chew me out for getting a better deal and staying within my… budget on a used vehicle overpriced. He became short with me, face got red, and was a little smart. He is a man of his word and that was all that really mattered to me, i'm wasn't there to make a friend and honestly if the salesperson is a little upset I'VE DONE MY JOB! Too many people pay sticker price and don't negotiate. I doubt the lights will be turned off at the dealership due to the good deal I got. Other than that I fully trust this dealership and the finance manager Danny Raymond was awesome!!Great prices, even better salesman believe it or not!
by Josh_P on 04/17/2014updated 09/11/2025Drove all the way from Waco to check out a special edition Challenger they didn't have in my area. Really did not want to drive that far to be hassled by a salesman but wanted to check out the car in person because the online price was so… low. Not only was the car better than the pictures I saw online, Erik K. provided exceptional customer service and was very knowledgable about the vehicles we ended up looking at, a Challenger and a Wrangler. Could not have been more impressed. Ended up buying the 100th edition Challenger and if I ever buy another Chrysler product, I'm driving to Spring to see Erik.Best Prices on Ram 2500
by icedog458 on 05/26/2014updated 09/11/2025I worked wit Ben D. and even though he was fairly new he knew his facts and everything about all of the options on my truck and took the time to explain their operation. Ben was not pushy and was a pleasure to work with. I researched… pricing on all major diesel trucks and Autonation had the best pricing around. I would recommend them to everyone.Great Staff!!!
by bilal2 on 01/04/2011updated 09/11/2025Spring management and staff always appreciate my business, I always have a great experience specially Casey and Ron, and they are great!!!Great experience
by lumumba1 on 05/07/2014updated 09/11/2025Great experience...Joshua G. worked his magic along with that excellent finance dept and got me into the car I had set my sites on initially. great work and I look forward to purchasing my next vehicle from autonation in spring, tx..and… this coming from a guy who has been told no on numerous occasions...very impressed..Great overall experience!
by Michelle_W on 06/03/2014updated 09/11/2025I purchased a Chrysler 300 from Larry C. and the experience was great. It was quick and painless and we were treated very well. Thanks for the great experience. Michelle W.Hi Michelle! We are happy you had a pleasant experience here at AutoNation Chrysler Dodge Jeep Ram Spring. Our greatest goal is for all our customers to enjoy a comfortable and stress free visit, and we're glad Larry provided this for you. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
A great place to buy your truck
by bob601 on 02/14/2014updated 09/11/2025I bought my last Dodge before Autonation bought out this dealership and I did not plan on buying another one here. I was attracted to the internet price and discount on a Ram 1500 and found that it was to my advantage to go an see what… would happen. I found Chris W. to be a good salesman and worked hard to make the deal with me. He is new at the game but did a real good job. I was impressed with Maurice P. a Finance Service Manager. He offered me all the deals that this dealership has and he did not pressure me in the purchase of any. I did however pick and choose what I wanted and he went with my decision. He offered me a great finance rate and I would buy from this dealership again.Bob, we are happy you enjoyed your recent experience at our location. Our goal is for all our customers to enjoy a stress and worry free experience. Were glad Chris and Maurice provided this to you, and congratulations on the purchase of your Dodge Ram 1500! Do not hesitate to call if you need anything. Be safe on the road.
Fair Deal & good Service
by tmonk1 on 01/21/2014updated 09/11/2025I recently purchased a 2013 Jeep Wrangler from Autonation's Mark S. Mark was courteous an d took the time to understand my needs. He also followed up after to make sure I was satisfied.We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the great review!
Great Experience
by bigreg1 on 12/04/2013updated 09/11/2025The best car buying experience I have ever had.. Those guys are professional and experienced. Make this you first stop and It will be your only stop when buying a carExtremely Disappointing Service
by waynefl on 11/22/2013updated 09/11/2025My experience with this dealer is in trying to purchase a car, but I expect that the service can't be better than it's poor management. I recently tried to purchase a car that I found on the Internet. I called first, found the vehicle was… still available. As I live a couple of hours away, I was told that I had to put $500.00 down and fill out a credit application to hold the car. I did this, and made arrangements to take off work to go to the dealer and finalize the deal the next day. A number of hours later, I get an email that someone had come in and put $2000.00 down on the car so they sold it to someone else. This isn't a good practice but sometimes mistakes happen. Life goes on. As it turns out, the car still showed up on the Internet. I called and was told that the person that bought it to come in from out of town to finalize the deal and pick it up. I got an email from the general manager, Tom saying that he would be happy to help me find a car. I responded right away giving my phone number and asking for a response.... I guess Tom wasn't very interested in me because the response to my email never came, so I called and left voice-mail which also went unanswered. The next week the salesman called me saying the original deal on the car fell through. Again I asked him if we could hold it to make arrangements to leave work and purchase the car. He took a credit card number and assured me that the car would be there for me to look at. Ten minutes later I get a call saying that this time management says they can't hold it. Rule change? Who knows! No problem, I tell him that I'll just purchase the car and told him to put $2000.00 on my credit card and I'd get out of work and get the car. Three hours later, they call me and again say that someone just bought the car that i had put a down-payment on. I had put the same amount of money as the last customer did when they sold it to her. I was willing to pay the asking price, and there was no haggling on this car. I purposely went to dealers and avoided private sellers and small car lots thinking that I would escape this unprofessional behavior. After spending all this time and countless emails and phone calls trying to make sure we did this right, it really made no difference. At the end, I sent one more email to the General Manager, Tom B. explaining how horrible my experience was, not believing that this was how he or AutoNation expected their dealerships to treat their customers. Again. no response. I could have gotten better customer service on ebay. They obviously have no customer satisfaction culture and make or break rules at will. If you go there and your experience is better than mine, consider yourself extremely lucky. I would avoid them as there are plenty of other dealerships that ARE ethical and really do value prospective customers.Wayne, we are sorry for your negative experience at AutoNation Chrysler Dodge Jeep Ram Spring. We never want our prospective customers to feel undervalued or unappreciated. Our team takes pride in maintaining and forming great business relationships. We are disappointed that you never got this from our dealership. We understand that you have already tried reaching out but if you'd be willing, please call our General Manager at (281) 715-6927 to ensure that your next experience with us provides more positive results. We look forward to hearing from you soon.
14 Dodge Charger
by timmyr1 on 12/20/2013updated 09/11/2025Great experience from start to finish; historically have not generally enjoyed dealing with car salespeople. Dealing with with David P. was great, professional, above board with no BS, would highly recommend. Love the car2014 Jeep Grand Cherokee Summit
by jeepedge on 12/04/2013updated 09/11/2025The experience was a positive one. The salesperson provided a timely estimate to me to make a decision from and the actual purchase experience was quick without any haggling.internet purchase
by kris19462013 on 06/25/2013updated 09/11/2025smooth purchase erik k. made used car purchase painless way to easyVery Satisfied
by Bolly on 06/03/2014updated 09/11/2025My sales rep Mark S. kept me posted over a several week period on the particular truck I was looking for. He never pressured me or made me feel I was wasting his time. The add on equipment was on schedule and well done. My best purchase… experience ever with over 50 years of buying new and used vehicles for my family.2014 Jeep Grand Cherokee
by LidianaBeg28 on 01/09/2014updated 09/11/2025I bought a 2014 Jeep Grand Cherokee. Their service was great. The sales man had all the patience in the world to answer all of my questions, helped me through the negotiation, and has been very help even after my purchase. The finance… manager also helped me with all the final numbers. I am very pleased with my experience at Autonation!We are happy to provide a professional, courteous, and engaging experience! We appreciate your recommendation of our team and the staff here at AutoNation look forward to further serving you in the future!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us, Franklin! Thank you so much for being one of our valued guests and we look forward to your next visit!
by Stephanie Mavis on 04/25/2025