Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Spring
Review type:
My fiancé absolutely loves her new Jeep Grand Cherokee!!
Oil Change
by Armando P on 08/16/2023Overall my experience with this dealer and salesman Aaron was excellent. He was very time efficient and explained his findings very thoroughly after the service was completed. He explained the concerns he observed on my car at the moment… and went the extra mile to mention future concerns that might pop up. I left very happy and confident my car was up to date.Hi Armando, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great experience
by Dodge ch on 08/14/2023Staff was knowledgeable and fair.Hi Dodge, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Proper service
by EastTexasRam on 08/13/2023Bought a tranny over the counter for my 2013 Ram 2500 with 173,000miles, installed it then had it delivered to the dealership for computer codes flush and relearn process. They got it done within one day including replacing shift level… mechanism and knocked out two recalls and washed the truck! for less than I expected to pay just for the tranny computer work.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great experience!
by Txmom2020 on 08/11/2023One of the best sales experience I've had! No pressure and straight forward. Easiest process that I have been through.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Fast and friendly
by brumitd on 08/08/2023The staff were all friendly and efficient. From arrival to driving away in a new car only took a few hours.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Mr.
by Why do need on 08/03/2023Pleasant experience. Very good salesman.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jason Shayan
by Samwillis on 08/02/2023This is my second truck I’ve bought and this guy works hard and goes above and beyond for the customers!!! Will be back for many more trucksHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent
by Bricyn on 07/26/2023Bobby and Chris at Auto Nation Chrysler Dodge Jeep RAM spring were so helpful throughout my entire purchasing process. They went out of their way to help me get into the car I wanted and got I everything I wanted. Thank youHi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!
First oil change and tire rotation
by Jeffrey on 07/21/2023Efficient, courteous, professionalHi Jeffrey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Around the block test drive.
by Williams on 07/20/2023I bought a car here about a week ago. They don't let you get on the freeway. They make you drive around the block and make all right turns. The traffic lights don't allow for you to drive over 30 mph. I should've listened to my gut and not… bought the car. I regret it. I think they took advantage of me because I'm a female.Hi Williams, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.
Great service and helpful staff
by davnkris469 on 07/14/2023Daniel was very prompt and courteous. Took great care of me and my Ram.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ram 2500 6.7
by Ron ram on 07/13/2023Well it took two months to get in due to a loaner vehicle not available and had to reschedule said appointment because they scheduled me for a day they were not open. Once I arrived they were friendly and approachable. They listened to my… concerns and needs. There were several recalls and many issues with the vehicle which not all were resolved. One of which is not their fault. Ram will not let them have the part. Unfortunately the recall that they did not resolve is an electrical issue that may cause a FIRE. Not okay Ram! After almost three weeks I was told the truck was finished. I had no issue with how long it took but told them I just wanted it fixed correctly. I showed up and they lost my key, the truck was not finished, there was a cigarette lighter in my console, the entire air box was unfastened with one part missing, and the interior of the truck was filthy. They were very apologetic and genuinely concerned. I left the truck there to let them remediate the situation. They were especially difficult to get on the phone with. They seem task saturated and understaffed. Upon picking up the truck for the second time it was very clean and most of the items had been addressed. The backup sensor still says there is something there when there isn’t. I was told this was normal. Agree to disagree on what the proper function of a BACKUP SENSOR. They should have replaced or repaired the issue. They were honestly very nice and attentive but difficult to communicate with. They were quick to try to address my concerns but the initial results were disappointing. Also… This is on Ram but I should not have had to pay for the alignment when it is a well know issue that there trucks pull right out of the box. Due to their upfront honesty I would definitely use them again. I was never met with friction or lies and I believe they honestly wanted to do a great job.Hi Ron, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil change
by Terrijohnson on 07/11/2023Went in for an oil change. The wait wasn't so long.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
2023 Dodge Charger RT service
by raptorseye on 07/10/2023The service advisor was friendly, knowledgeable, and efficient. I really appreciate his help. His name was Daniel. The turn around time was quicker than initially anticipated.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
2022 Ram 1500 Limited
by JLOwens on 07/03/2023My truck is a Lemon and been in the shop 9 times for the same problem in just over a year. In the shop for 151 days and they put 514 miles on it and no telling how much it idled and they never put gas in it for me and still haven’t figured… out the problem. It took this long for the manufacturer to finally over me a buy back which now I have been waiting on them for almost two weeks to give me an offer. I find it very hard to get in touch with anyone at the dealership and the manufacturer to find out anything and no one ever returns calls. I love my truck but not the service and communication I get.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
New cars bought
by Betomen on 06/26/2023James Del Valle is great with his customer service skills, I have bought my last 5 cars with him all in the past 12 months. Looking forward to keep working with James at Autonation. They made sure to have the paperwork ready I just go in… and the finance manager Joseph DelValle have me in and out in a few minutes with a new car, love it!Hi Betomen, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great deal!!!
by Craig Baker on 06/23/2023I highly recommend this dealership! I got such a great deal on my ‘23 Ram 1500!Hi Craig, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Spring and we hope to be of service again in the future.
Great Service
by Kimberly on 06/22/2023I was pleased with the service I received. The wait was not long at all and of course they did an amazing job.Hello, We appreciate your positive review of your recent experience with us. If you need more help, our team is available to talk -- safe travels!
2016 DODGE CHALLENGER
by SCOTT B on 06/20/2023I bought a used 2016 dodge challenger. The buying experience was very easy and they quickly took care of a few minor issues with the car. i would recommend the dealer..Hi Scott, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Spring and we hope to be of service again in the future.
Great Sales & Service Experience at AutoNation Spring!
by AggieAaron on 06/19/2023I purchased my 2020 Ram Rebel here at AutoNation Spring with a great experience. And all my follow-on service has been exceptional!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
High volume low pressure sales team
by Jimmy on 06/15/2023Great sales team that go out of their way to make sure your buying experience is as painless as possible.Hello Jimmy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us, Franklin! Thank you so much for being one of our valued guests and we look forward to your next visit!
by Stephanie Mavis on 04/25/2025