Glenn Polk Chevrolet of Sanger
Customer Reviews of Glenn Polk Chevrolet of Sanger
Review type:
Very professional sale lady that helped me.
Wonderful honest people
by Barb Koss on 10/03/2022Fast , reliable. Jamie and the whole service department are fantastic. Thanks for all you do ladies and gentlemen..Thank you very much as well.
Not great
by Elizabeth on 10/01/2022Took four days to repair air conditioner leak and it still doesn't cool like it did. The service person Bryan told me a different time and day every time I called to check. Also assured me over phone when I called there would be a shuttle… to take me home on the day I brought it in. Then when I got there he told me he would see if someone was available and then left me sitting there for over an hour and did not return to let me know there was no ride. I finally arranged a way myself . Will not be giving you anymore of my business.I apologize Elizabeth, this is completely out of character for my team. I will be investigating to see where all the miscommunication occurred. Thank you for letting me know.
Everyones Service.
by Robert on 09/21/2022Small town dealership big time service. This, along with several other visits with different vehicles and never a bad experience. I am always made to feel like a valuable customer. Always fixed properly the first time.Thank you very much, Robert. I believe you just gave us a new tag line to use...."Small town dealership big time service" ::))
Great Service
by Randy W on 09/21/2022They offer excellent and treat you like family. They always take great care of me and my Corvette.Thank you Randy, we appreciate you too.
Great people to deal with!! I’ll be back for my wife’s Camaro soon
by Kevin Latham on 09/18/2022Katlin has sold me my last 2 trucks! They don’t play games. I searched for months for my new truck. Every dealership low balled me on my trade in. I should have just stuck with GLEN POLK. They offered a great price on my trade in and I… jumped on it. I was in and out in 1 hour with my new truck. Jerrod in finance was great as well. I highly recommend this dealership!!Thank you for telling everyone Kevin, and we appreciate you too. Katlin and Jerrod make a great team.
GREAT SERVICE
by Shelton on 09/10/2022Great service very knowledgeable staff! Very friendly folks!!Thank you, Shelton, our Chevy Parts and Service team does a great job.
Great Team
by Jim Bob on 08/17/2022The Parts and Service Team were GREAT! They answered all my questions and took very good care of my truck.Wonderfull!! Thank you for your business.
Amazing
by Zack on 08/09/2022Best service center I've ever used at a dealership! They will be the only service center that I will take my truck to from here on out. The service center was great about giving me updates on my truck. Best part is they had it back to me… within a week just as promised. Every other dealership told me it would be 3 weeks before they would even be able to look at my truck. Along with taking potentially 2-3 more weeks to fix my transmission.That is an AWESOME testimony to our crew.. 'Best service center I've ever used at a dealership' pretty much says it all, thank you Zack.
On a whim!!
by Marcus on 08/05/2022Great sales person, David, made this transaction smooth and quick. Everyone was really friendly. They even started a 2022 Chevy Corvette for me in the showroom even though I was only there to buy a used truck.Thank you to Marcus, we have some good folks there.
State Inspection
by Tara G on 08/04/2022Super quick and very friendly.Thank you for the five stars Tara.
Easy process, great people
by Vaughn on 08/04/2022David and Chad made the process of locating and purchasing a truck easy. Hunter in finance was great to work with and a great communicator.Thank you very much, I really appreciate the kind words and your business.
The Best
by Cindy on 08/01/2022Always professional…. Easy to get an appt., friendly and always do a great job.. Thanks CindyThank you Cindy, I'm glad the gpolk team takes great care of you.
Worth the drive.
by Chris on 07/31/2022Very friendly and professional.Thank you Chris, we are happy it was worth the drive.
You were open on Saturday!
by Peggy on 07/24/2022Personable and availableThank you for the five stars Peggy and I'm glad we were able to take care of your needs on a Saturday.
Professional customer service!!
by Tony on 07/23/2022Prompt service and commitment is true to form!Awesome! Thank you for the five stars Tony.
Coupons
by Dissatisfied on 07/23/2022I have been using this facility for a couple of years and have always loved them. However, this time I had transmission maintenance done and when I went to pay I presented a coupon. 20.00 or 10 percent. Since the total was 547.50 the 10… percent was the best deal. Well they couldn’t figure out which was the better deal. First they gave me 20 off and I said no it needs to be the 10 percent. The service manager ask the secretary which was the better deal and she said the computer would automatically figure it. She obviously didn’t know either. I explained it to them but she only gave me a 35.00 discount. Not correct. It should have been 54.75. Someone owes me 19.75. If you are going to offer coupons please educate your employees on how to apply them. And also not sure why this wasn’t considered a recall. The mechanic told me himself that they had received notice about the fluids and told me he had done several this week.??? Seems strange that so many vehicles need the same service at the same time??In and out
by Robert Muniz on 07/22/2022I brought my truck in for brake issues. No Warning lights or problems stopping they just didn’t feel good. They had it diagnosed and fixed in less than 24 hours. Brought it to them late afternoon and picked up early morning. Exactly… explaining the issue resolved. Great service.Less than 24 hours in and out is pretty darn good these days especially with everything being so crazy. Thank you for your business and for the kind words.
Hometown Service
by MR on 07/22/2022Came in late in the day with a dead battery and the service bay was full. Not what you would call a big ticket item. They made time for me at the end of a hot day, diagnosed the issue and took care of me in short order. I appreciate their… good neighbor attitude and attention to detail in diagnosing some other concerns as well. I’ll be back.Thank you so much for the warm comments and you are very welcome.
2019 Duramax
by Zach Dinnen on 07/19/2022I own a ‘19 Duramax, that I use daily to haul an aluminum pup trailer. My plan was to find a reliable Chevrolet service shop that could take care of things as certified Chevrolet mechanics who have been trained to provide top quality care… for customer vehicles, instead of hauling it somewhere else that wasn’t as knowledgeable. Dropped truck off July 6 for routine service oil change, tire rotation, transmission fluid flush and filter replacement recommended by Chevrolet close to 100k miles. After picking it up and driving it to work for a day I noticed that it was steadily dripping transmission fluid from the undercarriage and it had splattered all over the frame, and my brand new aluminum trailer. I was mostly concerned with the loss of fluid in my transmission and stopped to let the truck cool down and checking fluid levels (must have caught it early enough I only added a small amount to limp it back to the dealership to have it looked at) after talking to the service advisor I politely asked him if there was any way that after they fixed the problem if they could somehow wash or pay to have my truck and trailer washed since it was now drenched in transmission fluid. I got a smart remark in return and knew that it wasn’t going to be done correctly. When i returned to pickup my truck I checked to see if it had quit leaking and undercarriage and trailer had been washed/cleaned back to normal. There was still transmission fluid all over the underside of my truck due to a bad seal on transmission filter, and someone was sent out to my trailer with what looked like a shop rag to wipe down the fluid that was sprayed all over the front, scratching the trailer door and side of the v nose. I ended up grabbing the keys and having to take it to blue beacon ($88) to have an undercarriage wash and citrus washing my trailer to get rid of the fluid spray. I spent my Friday night polishing out the scratches on the front of the trailer after a long hot week at work. I would have liked to be compensated with professional service and some understanding the severity of the situation because not everyone would have caught the leaking filter in time to save their transmission parts from grinding into dust on a truck they worked so hard to pay for.Satisfied customer
by Mike on 06/23/2022Very responsive and committed to customer satisfaction.Awesome...thank you.
Service and inspection
by BJK on 05/17/2022Walked with no appointment. Got me in and out in no time. Very courteous.
GLENN POLK AUTOPLEX (which includes all of our brands) has been and is family-owned and operated since 1995. We are proud to serve the Sanger community.
If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Glenn Polk Chevrolet of Sanger will get you into the car or truck you choose with professionalism and attention to your needs.
Glenn Polk Chevrolet of Sanger offers a full selection of services including:
• New Vehicle Sales
• Pre-Owned Vehicle Sales
• Car Loans and Financing
• Certified Service Department
• Full Selection of Chevrolet Parts and Accessories
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- Authorized Parts Store
- Authorized Accessories Store
- English
- Spanish
Thank you, Frank. She is awesome at her job and a really good person.
by Trent Polk on 11/04/2024