Mac Haik's Southway Ford
Customer Reviews of Mac Haik's Southway Ford
Review type:
Mac Haik Southway Ford
by Ed Martinez on 01/15/2024Mac Haik Southway Ford. This is the first time I have dealt with this dealership. I had a young salesman that approached me by the name of Issac Flores. I immediately told him I was not in the market for a vehicle, but I just wanted to… look around to see what was available in their F150 XLT with an Ecoboost engine. He invited me inside the dealership and retrieve some keys to show me a few F150 that I wanted to see. After looking at several F150’s. Mr. Flores asked if I would like to take a test drive on one of the F150’s we looked at. I selected one of the Trucks to test drive. While on a test Drive, Mr. Issac Flores was very familiar with all of the instruments and technical aspects of the vehicle. He was kind enough to explain in detail what this vehicle had to offer and what all the improvements this Truck has compared to my 2011 F150XLT. Issac Flores was not a high pressure salesman. He was very patient and knew his vehicle’s. He was a true professional. Not once did he try to pressure me into purchasing any of the vehicles we looked at. His main concern was to look at a vehicle that I want. And to make sure I get what I want in a vehicle and price that I thought was fair. All the negotiating was done between me and Mr. Flores. There were no going back and forth to a sales manager. Or anyone else like the other dealership do. No playing game’s negotiating. Again No pressure sales.This dealership made me feel Like I was home. They were all welcoming and made you feel like part of the family. After negotiations, I decided to purchase the F150 that I test drove. The price was right and I couldn’t pass up a great deal. The only reason I purchased the vehicle was because of Mr. Issac Flores. He is a true professional, he was knowledgeable on every vehicle we looked at and a great negotiator. I would not hesitate to recommend any of my friends and family to purchase a vehicle at Mac Haiks Southway Ford. Thanks again! Ed MartinezMac Haik Southway Ford
by Scott$$ on 01/02/2024Been buying vehicles from them for 20+ years. Top notch customer service. Never any hidden fees.2015 sequoia
by Hetherington on 12/03/2023Jerry Valles was the young man that help me find what I was looking for. He was prepared by knowing the vast inventory and having or willing to find the answers to the questions that I had.Hi Hetherington, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Ford Escape
by Jayneej on 08/03/2023A very nice experience. No pushy sales man. Most sales people, when they a female come in alone, they see a easy mark. Southway Ford isn't that way.Hi, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Paraprofessional
by LadyBug on 06/29/2023The salesman was great. He understood what I wanted.Very great experience!
by Dimascompany on 05/19/2023I would just like to thank Armando Carrasco for being very patient with me and my 3 yr old… he let me look and ask a bunch of questions, he even told me let my daughter burn her energy on the car lot… didn’t try to persuade or even force us… to pick anything.just very relaxed, which made us feel very comfortable with our purchase! Thank you so much for your time.. The Dimas familyNew truck purchase
by Mandi24 on 04/25/2023Richard was an awesome salesperson and really helped me find the truck I was looking for.Southway Ford
by Flash345 on 04/06/2023I have purchased two vehicles from Southway Ford. I have been satisfied with the vehicles and the way they handled the sale.Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!
2020 Ford Ecosport
by Estefany on 03/26/2023Highly recommend this dealer, I called just to see what they had in lot and I ended up leaving with a car at the end of the day. Jose Ortiz helped me compare prices and models and gave his honest opinions on what would benefit me most.… Being a first time car owner I am very pleased with the service at this dealer.Hi, We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Preferred dealer: Mac Haik’s. Ask for Jerry
by Melpesh87 on 02/12/2023Our salesman, Jerry, was the absolute best! Extremely professional, hardworking young man. We had a specific exterior color in mind and he made sure to get us the exact vehicle we wanted. Needless to say, we purchased the vehicle the same… night. It was pretty late but they took care of us, brought in a finance gentleman to finish the deal. He was just as great as jerry, keeping the conversation light and entertaining while my husband and I signed paperwork. Both men were awesome and I would highly recommend going to Mac Haik’s over McCombs any day. I never felt pressured to make a purchase so it was a very pleasant experience all around.Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!
Excellent Experience
by David Stone on 02/09/2023I worked with both Mr. Reynaldo Charles and Mr. Scott Mote. Mr. Charles kicked off the process for me, answering all the questions I had about the Bronco. Due to weather and distance, I was able to perform many tasks remotely through Mr.… Mote. By the time things cleared up, I showed up and all the paperwork was ready to go. By far the best car purchase I've experienced. Great job!Hello David, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik's Southway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Rocky
by Janette7700 on 01/27/2023Rocky is a amazing salesperson, took great care of meHello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik's Southway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Corine
by Corine S. on 01/08/2023Was a good vehicle buying experience. Salesman was kind and knowledgeable, made me feel comfortable throughout the process.Hi Corine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Review
by ChristopherG on 05/04/2021The salesman, Kalahant, gave outstanding service to me. Stayed and listened to my needs and wants and did the best he could in getting me into a vehicle that was right for not only me but for my family. Stayed passed hours of operation to… make sure I was satisfied and got the vehicle for me. Great service all around!Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!
Expedition at a steal!!!
by Limon83 on 02/27/2021Great selection and a great deal!!!Awesome dealership
by Alejandro on 12/30/2020Easy hassle free purchasing. This is my 3rd, my brother has bought 3, parent's 1, uncle 1, and friend 2. I will continue to refer my friends and family.Needed reliable transportation
by Marianne on 09/17/2020Mr.Felix helped me drive away from the lot in the same day with a brand new 2020 Ford Fusion.New truck
by Antonio on 04/10/2020Too expensive and was NOT offered Fords 3 month deferred payment and fords we'll make your payment for 3 months deal that ford has nation wide. I guess the salesman KEPT the 3 months ( money ) that ford is giving to every customer !!Antonio, thanks for taking the time to express your honest concerns. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (888) 942-8873 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Unreliable, dishonest
by AngelAlcala on 03/20/2020Dealer it self is not so bad. Unfortunately one bad apple or two will do it. We decided not to get car my son wanted, he put a big amount of down payment and as of today, he is still $1000 short. Only because check has been wrong. And they… don't care to take care ofAngel, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (888) 942-8873 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Awesome experience with J.Garcia
by mendez on 01/31/2020Great experience with J.Garcia, he was so welcoming , so helpful and very professional, we thank him so much for helping us find our dream truck . We will definitely recommend J.Garcia to help anyone to be thier sales man . We thank you… again J.GaricaNo posted prices
by Notgiven on 11/13/2019updated 11/22/2019Would love to shop the dealership's inventory...but they are playing the tired old sales gimmick of "call for price." Folks--I was a recruiting executive who directed a sales force of over 1500--and the gimmicks to get me on your turf, or… the phone are annoying and won't work. Please--get in the 21st century. Anyone with a computer knows what the vehicles should be worth. A waste of time coming to your website.Hello, thank you for reaching out. We take your feedback seriously, so we would appreciate the opportunity to speak with you regarding this matter. Please contact us at (210) 922-2222 so we can address your concerns. We hope to hear from you soon.
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
by Chole Yates on 01/28/2024