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Customer Reviews of North Park Lexus of San Antonio

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135 sales reviews
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  • A Very Tight Market

    5 out of 5 starsby Rick C on 05/18/2025

    No pressure, no hard sell. A simple inquiry about a listed new car established a long term relationship with the salesman. Since all cars listed on the web were already committed to another customer, I had to work with the dealer to select a future car on their order list. Brent made it happen, so with in a month I drove it home.

  • Super Sales Person Mike Fox

    5 out of 5 starsby Martin Contreras on 05/22/2025

    Mike was very patient and diligent and all phases of our purchase my wife and I are very happy with the dealership and with Mike Fox

  • Amazing customer service

    5 out of 5 starsby Priscilla Zappe on 05/20/2025

    Gregory. Is a great person to work with. He was able to get the Car we wanted. Would definitely recommend him.

  • Double lexus

    5 out of 5 starsby Bob on 04/21/2025

    Very courteous and customer satisfaction was high priority

  • Great Communication

    5 out of 5 starsby Mario Rivero on 04/22/2025

    Brittany Schafer was great! I inquired about a vehicle through their website, and she reached out to me and kept me informed through the whole process. They were able to value our trade in through pics and communication from us; we got a deal agreement and financed through Lexus to complete the transaction. Very happy with the experience!!

  • An easy car buying experience

    5 out of 5 starsby Mike on 04/11/2025

    Nikki Sample was very accommodating and was very straightforward in my dealings with her. No double talk at all. Kameron took me on a test drive and demonstrated the features of my RX 350. Jackson made the financing process a breeze. This was probably the best car buying experience I've ever had.

  • Perfection

    5 out of 5 starsby AlwaysBeClosing78209 on 04/10/2025

    Mr. Kroum that’s excellent care of me every year. My vehicle arrives very quickly. Can’t of anything to improve, perfection. 2025 LX 700h Overtrail. Treat yourself and get the LX. Now available in hybrid or non-hybrid. Of course the hybrid is much better, no more turbo lag. A twin turbo engine can have a tremendous amount of turbo lag. The hybrid eliminates all of the turbo lag!
  • Fourth Time’s A Charm!

    5 out of 5 starsby Ben and Laura on 03/07/2025

    Erik Joseph is a fantastic salesman! We have requested him personally over the past 10 years for his honesty, integrity, availability, and consistent follow up and communication. North Park Lexus is the Gold standard for Lexus dealers in Texas
  • Great service

    5 out of 5 starsby DMobbs on 02/21/2025
    updated 02/28/2025

    I recently bought a car through North Park Lexus of San Antonio and the entire process was 5 stars! My sales consultant Gregory Rietz and his team were extremely helpful.
  • A NEW GX after MONTHS of waiting!

    5 out of 5 starsby NCP on 02/26/2025

    NorthPark Lexus was an amazing and seamless process for purchasing a new GX! We'd been on the waitlist for months at a dealership close to home with no luck or care. We reached out to NorthPark about a certified car and the possibility of any new GX's arriving! Brittany immediately checked inventory, located a vehicle that was on its way, and within two hours, it was ours! Brittany communicated the itineray and when we could expect arrival! Monica and Andrew in finance were easy to work with as they explained options. WOULD USE NORTH PARK LEXUS AGAIN even though it's 100 miles from my home! Thanks Brittany, Monica, and Andrew!
  • Fantastic Pre-Owned Purchase

    5 out of 5 starsby DW RX350 on 02/19/2025

    I had done my research and knew the options I wanted on a pre-owned Lexus RX350. North Park Lexus of San Antonio had the exact RX350 I was looking for. I set up a test drive with Edgardo and he had the vehicle detailed before I arrived. Negotiations on the pre-owned RX350 and my trade-in went well and I was in-and-out the same day. Super simple, no stress
  • Love North Park Lexus!

    5 out of 5 starsby K Cannon on 02/13/2025

    This is the third car that I’ve leased with LEXUS. They make the process so easy. they know my preferences and they always find me the right car that I’m looking for. Call Rhonda to help you make the deal.
  • Great Experience

    5 out of 5 starsby JK on 02/07/2025

    Had a great buying experience! Nikki kept us informed all through the process.
  • Awesome!

    5 out of 5 starsby awesome on 02/04/2025

    Eric was amazing!!! I was looking for a specific vehicle and he found it fast!!! Eric was quick and detailed on finding my vehicle! He assured me from the beginning I had called the right place!!! He was right!!! His team was very helpful through the entire transaction!!! I would highly recommend this dealership!!!
  • Used auto sale

    5 out of 5 starsby Cesar on 01/15/2025
    updated 01/23/2025

    Sherry was our great sales lady. She answered all questions and concerns that we had in regards to the purchase of our new used vehicle. Great experience
  • Best in the Biz

    5 out of 5 starsby TomR on 01/07/2025

    Seamless process. Greg and James are a good duo on the sales team. Took a while to get the right car, but they pulled it off from another dealer. Rebecca was great in finance.
  • Lexus TX

    5 out of 5 starsby Conn on 12/27/2024

    We walked in with no appointment and immediately were greeted by John Maldonado who treated us as if we were long time customers. While we looked at other manufacturers vehicles, he knew we were interested in a high demand Lexus TX, only one of which he had in stock. Numerous other people were also interested, but John held on to the one vehicle he had for us. We received a fair price on our trade in and everything promised was fulfilled. I appreciate honesty and integrity and you will not go wrong with John Maldonado and North Park Lexus in San Antonio.
  • Loved the Lexus experience

    5 out of 5 starsby Lorrie B on 12/04/2024
    updated 12/11/2024

    Dealing with all the staff at North Park Lexus was a great experience. They were totally transparent with every aspect of selecting and buying a car. Highly recommend this dealership.
  • Outstanding Dealership in San Antonio, TX

    5 out of 5 starsby Jerry Hicklin on 12/04/2024
    updated 12/11/2024

    They do their best to get you in the vehicle you want, not force you into something they want to get rid of. Greg was great and might be the best dealership I have ever dealt with.
  • My purchase of Rose - a dream car

    5 out of 5 starsby Lynn on 11/26/2024
    updated 12/03/2024

    I have been doing business with Lexus in San Antonio for 8 years. The maintenance department takes such great care of my car. I have never had a bad experience. I recently purchased a 2024 copper rose RX 350 and I am so happy with it. Thomas Williams, in sales, made car buying a fun experience, without stress.
  • Typical Lexus Quality

    5 out of 5 starsby Mark S on 11/14/2024

    After a rocky start to the buying process, I want to commend GSM Taylor Atkins and Sales Consultant Chris Sotelo for turning the buying experience into a very positive experience. We owned a Lexus before and this confirms that we made the right decision of buying another! Thank you Taylor and Chris!

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Amenities
  • Complimentary Loaner Cars
  • Complimentary Drinks
  • Complimentary Coffee
  • Shuttle Service
  • Cable Television