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Customer Reviews of Jordan Ford

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The following reviews are more than two years old. They are not included in the overall rating.
71 sales reviews
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  • Great place to buy a truck

    5 out of 5 starsby ldmullinssr on 04/20/2016

    I have dealt with Jordan Ford for over fifty years, and have never been dissatisfied with the treatment I have received. As far as I am concerned , Jordan Ford is the best dealer around.
    • ldmullinssr, thank you for being one of our valued clients and leaving us your response to the quality service you received! Thank you for choosing Jordan Ford, and we hope to see you again soon!

      by gstrain on 04/21/2016


  • MV-1 purchase

    5 out of 5 starsby jvwsa12 on 04/06/2016
    updated 04/19/2016

    I went in to buy an MV-1, specialty vehicle. Len was my salesperson, and he has been awesome! He got me a great interest rate for my loan. All of our needs have been met, we will and do refer to Jordan Ford.

  • Great Service

    5 out of 5 starsby steveg1966 on 02/14/2016

    Purchase 1999 F150 Lighting after seeing truck on your website. Although asking price was higher than others seen on the internet the condition and updates done helped. Also being located here in San Antonio from Jordan Ford Motorsports made it a good buy. The service received was excellent from start to finish. The sales staff was very helpful in answering all questions. Thank you all. Steve Garcia
    • Our Staff work hard to ensure the quality of care we put into everything we do! Thanks again for your business!

      by gstrain on 02/25/2016


  • Exceptional Service

    5 out of 5 starsby Ignacio1214 on 02/06/2016

    Purcased a Toyota Seqouia after months of looking. I was not able to make it to the dealership to see the SUV so salesperson Barry Martin went out of his way and brought me the SUV to see it at work. I loved it so we purchased it that same day. Great job Barry and Jordan Ford.
    • We appreciate your feedback of our Staff's outstanding service! Please let us know if you have any additional questions about services you received and thank you again for choosing Jordan Ford!

      by gstrain on 02/10/2016


  • Professional caring automotive dealership with NO high pressure

    5 out of 5 starsby Honestme on 02/04/2016

    This is I think my 8th car I have purchased from Brandon I trust him and Jerry completely and will be a customer for life thank you for being a professional caring dealership the world needs more service like this.
    • Thank you so much for the wonderful review! We sincerely appreciate your business here with us at Jordan Ford, and we look forward to continuing to do business with you!

      by gstrain on 02/10/2016


  • Great experience

    5 out of 5 starsby mvaldez2470 on 01/26/2016

    Cody our salesman was very knowledgeable of F150, making the buying experience very pleasant.
    • mvaldez2470, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. All of us here at Jordan Ford truly value your business and hope to see you again soon! Take care!

      by gstrain on 01/27/2016

    • mvaldez2470, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. All of us here at Jordan Ford truly value your business and hope to see you again soon! Take care!

      by gstrain on 01/27/2016


  • Great Service, Great Dealership

    5 out of 5 starsby safiji36 on 01/25/2016

    This is our 3rd vehicle in about 5 years, and the service Charlie Brown gave us, was great. Between working with us on our trade-in, working on a price we all agreed on, and even drove the truck to my house to see if i liked it. He went above and beyond, which is why we continue to use him and Jordan Ford. We purchased a 2014 King Ranch F150 and love it. Thanks again.
    • It is great to read such wonderful comments about your recent experience with us, safiji36! Here at Jordan Ford, we sincerely hope to see you again! Take care!

      by gstrain on 01/26/2016

    • It is great to read such wonderful comments about your recent experience with us, safiji36! Here at Jordan Ford, we sincerely hope to see you again! Take care!

      by gstrain on 01/26/2016

  • Rowdy and Jeff were...

    5 out of 5 starsby SK78217 on 01/24/2016

    ANAZING! These two are the reason why I felt comfortable buying my Fusion. They were patient and made sure I knew how to work all those features on my new car. Also made sure that I was taken care of after the sale as well....not many dealers have that skill of customer service - if you want that experience, go see them.
  • Excellent Customer Service

    5 out of 5 starsby GCabigon on 11/17/2015
    updated 12/04/2015

    2015 F-150 truck. The service at Jordan Ford was excellent and customer service was excellent. Our sales person Cody was very knowledgeable. We would like to thank everyone that help us. God bless you all.
  • 2 new vehicles 2 days

    5 out of 5 starsby Jason0156 on 12/01/2015

    Sales man Jr was a 10++++ Waiting on finance killed lots of my time.
    • Thank you for the awesome review, Jason0156! Thanks again for your business! Take care!

      by gstrain on 12/01/2015

  • great experience.

    5 out of 5 starsby regulator66 on 11/08/2015
    updated 11/24/2015

    my 2007 lincoln is the second car i have bought from jordan and it will not be the last one. the deals are fair and the staff is courteous and very helpful in meeting my specific needs. good job!
  • Always friendly and helpful

    5 out of 5 starsby Karmatt on 11/14/2015

    I bought the 2012 Mustang I had been leasing. Everyone at Jordan Ford have always been nice and helpful. I will return for future purchases.
    • We appreciate your feedback of our Staff's outstanding service, Karmatt! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

      by gstrain on 11/25/2015

  • Worth the 2 hr drive

    5 out of 5 starsby TeamWilliams on 11/07/2015

    We found a 2013 Impala at your dealership using USAA car buying service, we drove 2 hrs to come see the car. What I liked is, Charles our salesman knew this and when we got there to see it he pulled the car out and just let us get a good look at the car. I was worried about feeling pressured, but he didn't do that, he let the car sell itself. And boy, did it, we kept looking for something to be wrong with it! And came up empty. We love it!! Thank you so much.
    • Congratulations on your new vehicle, TeamWilliams! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

      by gstrain on 11/25/2015

  • New Ford Explorer

    5 out of 5 starsby pinkbird on 10/15/2015
    updated 11/11/2015

    Explorer, 2016; excellent service. Salesman was helpful, patient and at no time pushy. At no time did he pressure me and allowed me the time to decide what was best for me. He kept in touch with me while getting the car I wanted. I would choose Jordan Ford again.
  • Clean facilities. Great sales personnel

    5 out of 5 starsby Mathgoddess on 10/02/2015
    updated 11/09/2015

    I bought my fourth Explorer from Jordan Ford. Lee Efting is my sales professional. He has been each time. I trust him. Service after the sale has been excellent. Michelle Chesser was always helpful. I haven't seen her lately. I hope she is still with you.
  • Great experience, ask for James Hancock

    4 out of 5 starsby djessop on 10/28/2015

    My wife and I had a great experience buying from Jordan Motor Cars. Ask for James Hancock, he did an incredible job! He takes pride in his work, and is proud of his Ford product. James came off extremely knowledgeable about our 2013 Ford Explorer Sport. His presentation was genuine. Jordan Motor cars gave us great trade in value and worked within our budge to make the sale possible. They miss the 5 star mark because their Jordan Motor Cars Facility in Universal City was a little dated. The big store on IH 35 is top notch.
    • We really enjoyed reading your feedback, djessop! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

      by gstrain on 10/29/2015

  • Jordan Ford is the Place to Buy!!

    5 out of 5 starsby FaustStriving on 10/27/2015

    Purchased a C Max Hybrid. Steve was a great salesman and overall nice guy. Very knowledgeable. All the staff were very helpful overall, as well as accommodating. I recommend Jordan Ford and Steve to others.
    • FaustStriving, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

      by gstrain on 10/29/2015

  • Another great experience at Jordan Ford

    5 out of 5 starsby omireles on 08/23/2015
    updated 10/27/2015

    2010 Mazda CX9. This was the 6th car I have purchased from Jordan Ford. Chuck and Manny were excellent. You couldn't ask for a better car buying experience. It was more like visiting with old friends than buying a car.
  • good salesman

    5 out of 5 starsby tonyR1183 on 08/24/2015
    updated 10/26/2015

    My salesman helped through the whole transaction. Showed me all the features of my car before I was on the road. Very satisfied
  • F150 Green

    5 out of 5 starsby rshasteen on 10/22/2015

    Ben went above and beyond helping me surprise my son with the new truck. I truly appreciate what he did for me. Thank you!!
    • Thank you so much for the wonderful review, rshasteen! All of us here at Jordan Ford truly value your business and hope to see you again soon! Take care!

      by gstrain on 10/29/2015

  • Wonderful place for first time buyer

    5 out of 5 starsby JordanS9988 on 10/16/2015

    After visiting dealership after dealership for the past two months, I finally got to to Jordan Ford. I was already pretty exhausted and as a young woman and first time car buyer, I felt many of the previous dealerships had been taking advantage of me. Joe Grier ended up being the my sales person and I am so thankful that he was. He was kind, helpful, honest and knowledgeable about the Ford Focus that I had my eye on. My parents came to co-sign for me and they were impressed with Joe as well. Joe even called me the next day to check on me and make sure I was still loving the vehicle. I am recommending Jordan Ford to everybody that I know and will continue to shop there for future purchases.
    • Thank you for your wonderful response to the quality of service our Staff provides, JordanS9988! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

      by gstrain on 10/29/2015

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