Cavender Cadillac
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Customer Reviews of Cavender Cadillac
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3 sales reviews
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Mercedes
by JME23 on 04/23/2025updated 04/28/2025I have bought dozens of cars but without a doubt my best car buying experience. Elaine was patient, knowledgeable and very pleasant to work with! Highly recommend.Smoke and Mirrors
by JoeinSATX on 12/17/2024Not a pleasant experience. We tried to buy a demo vehicle from the dealership on line. A price was quoted on both the vehicle and trade-in and we had come to an agreement. Then the rug was pulled out from underneath us. All we were told… was that they had made a cost of vehicle mistake and all they could do was apologize. We had put a lot of time and effort into researching this vehicle and going to see it, securing financing and none of that was taken into consideration. When we asked we could speak to a manager we were told that somebody would call us however we never received a call. They don’t seem to care about their customers. We bought here in the past and it was decent. This time we ended up buying a vehicle from Culvert in Austin. Very disappointed! Buyer beware of smoke and mirrors!!!Joe, I'm sorry to hear about your experience with the demo vehicle purchase. It sounds frustrating and disappointing, especially after putting in so much effort. We strive for transparency and customer satisfaction, so it's concerning to read this feedback. If you're open to discussing further or have any questions or concerns you'd like addressed, please feel free to reach out directly. Thank you, Patrick Callihan - Sales Director - 210-490-2000
Best car buying experience that I ever had.
by Henry Espinoza on 05/05/2024After searching for weeks and two misses at other dealers, the right car in the right price range came up on the Cavender Cadillac site. I instantly asked for more information via there contact widget. Less than a minute later, Renata,… the salesperson, was reaching out to me by phone. I explained which car I wanted and how much I wanted to pay. She sent an estimate via email and we agreed to meet early the next day. Next morning I inspected the vehicle. I identified a few items to touch up. We agreed on a price. I was there less than 30 minutes. My wife and I returned later that day to sign the paperwork and accept the car. Everything was ready as expected with no waiting. Total time there was less than an hour. It was a delightful car buying experience!Henry, it's fantastic to know that Renata and our team at Cavender Cadillac were able to provide you with a smooth car-buying experience. We appreciate your feedback and are here if you need anything else in the future!
The following reviews are more than two years old. They are not included in the overall rating.
1 sales review
New car purchase
by Captain on 12/12/2018Best and easiest experience I’ve ever had buying a vehicle.
About our dealership
We're delighted to hear that Elaine made your car-buying experience at Cavender Cadillac the best one yet! Thank you for recommending us, and we hope you're enjoying your new vehicle.
by Cavender Cadillac on 04/28/2025